Pacifica Senior Living Palm Beach

Mom is very happy at Pacifica Senior Living. She likes her room, the food, the staff and activities. I gave 4 on quality of care because Mom has lymphatic issues with her lower legs and feet and they don't always put the compression socks on. Once this issue is under control I would go to 5 on quality of care. It is very much like home. Each compound contains 2 cottages. The residents are able to move around side in a very nice shady green space or sit outside on the veranda. Each compound is gated with an electronic key pad that only the staff has the number to so there is no need for a resident to have an ankle or wrist monitor. Mom is very happy here and calls it home

I clean every time I'm there! Everything feels dirty. The friendliness of the staff is between 2/3 (variable, daytime staff is better than nighttime staff. Lots of turnover. Many of staff are hard to understand/communicate with because of language. I provide independent self-pay care for my mother daily outside of their staff as I do not feel like they provide adequate and enough care. Not overly proactive. Overall food has been fine; however, recently ketchup was served as the salad dressing. I would give the activities a zero if this was an option as there are none that I have seen.

Pacifica Senior Living Palm Beach was fine for my mother in law, because she had dementia and was content to just sit and stare and occasionally talk to someone. The aides were nice to her. She really couldn't participate in the activities and I'm not sure that they had many. I don't know how the other cottages are if you are more mentally with it.

Make your own judgement regarding the ratings #.

For 9+ years I was full time caregiver as she progressed through dementia. Married 45 years, I was determined to find "the right fit" fir her as I visited over 10 facilities. They all had curb appeal. but at Pacifica I found a stable, tight knit staff, 7 separate cottages each devoted to memory care, and a unique concern for resident well being. <3

My loved one is currently a resident at Pacifica Senior Living Palm Beach and everything has been great for her at this facility so far! The staff are friendly and professional. The housekeeping is very good. Communication with the family has been very good. The move in process was easy. The meals are very good. The care services and value for cost are great. I would recommend Pacifica Senior Living Palm Beach to others.

My mom has been going everyday to see my father. She is always aware of how he is doing. She is always checking up his day to day needs. I would tell others that you need to always communicate with staff and be present to see for yourself. Based off of our experience, I would recommend Pacifica Senior Living Palm Beach to those looking for memory care for a loved one.

Minor issues were that they tried to feed a ham sandwich to my Jewish mother and did not know that pork and ham are the same thing. Also we were billed for medication that we specifically told them her insurance would not cover. Minimal activities were provided based on the condition that my mom was in. Everything else was very good.

Definitely looks like they are taking good care of my love done. She's always clean and seems to be doing well. I would definitely recommend to others. I've visited many facilities over the past year and a half, and Pacifica is leaps and bounds better than any I have seen.

. I have nothing but rave reviews for Pacifica.... They were so kind to me and my mom seems to be settling in and is being well cared for. I'm going to give all 5s because I'm so grateful to everyone there and all the help they were in my time of need.... Kind and compassionate Based on our experience so far we would absolutely recommend this community to other families .

We picked this community because, it met my loved ones needs, it was a smaller community and had smaller cottages. It was much more reasonably priced than other places.

They're very nice, and approachable. They were very helpful, after a month or two, and that kind of falls off. When I first got my loved one there, there was a lot of posting on Facebook to help you keep up with things. The last two or three weeks they've been on COVID-19 lockdown. I do believe that my loved one, has settled in there pretty well. I wish that some of the activities, that they were doing early on were still available or that they would keep us up-to-date on some of the activities on the Facebook like they used to do.

They're definitely very professional and very helpful. They'll hold your hand if you need it while going through this whole process. I think they have enough staff for the amount of residents they have. Communication between the community and our family has been good so far. They're going to include me on their weekly email that provides updates on resident and community events. Anytime I've called I've never had an issue getting any requests resolved.

We do hear a lot of complaints when it comes to the meals. They could also give the residents more things to do throughout the day there is a lot of boredom going on.

My dad is not a very outgoing person. He's very choosy about the people he's around. I think in general they do a really good job. I do think the aides need to be trained better. But when they get on and you tell them what needs to be done, they get up and do it immediately. Sometimes they just need a little push, although I think that's happening everywhere now. Even though my dad always has a really good time, he does does still ask to come home sometimes. But then I remind him of what he has there, and he's happy overall. The residents hang out together, do things together, are friendly to one another. Being around other people like that is what keeps him going, and he's doing more now than he has done in a long time. Before selecting Pacifica, I visited quite a few places. Some are more fancy, but none felt as homey as Pacifica Palm Beach.

In making our decision to place our mom in a memory care we toured a lot of communities. Pacifica Palm Beach was so different from everything else we seen. The community is homelike and I love the gated courtyard area where the residents can go outside through out the day. The administration team has been so amazing and helpful throughout the whole process. They make you feel like part of the family.