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Pacifica Senior Living Hillsborough

11918 Central Avenue, Chino, CA 91710
9.7
Review Score
235 reviews

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Rhonda - Loved one of resident/client
4.0
Overall nice community

We had some issues with their evaluation and price increase based on that. Had no notification or explanation of an evaluation by Pacifica taking place and we were billed early because of that. We did get an explanation after, but with the yearly increase and that increase, it went up [fee removed] a month. A bit hard to take all at once. We are not sure about the meals and dining services but it must be good as she has gained weight. Maria seems happy and well cared for.... Read more

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About the facility Pacifica Senior Living Hillsborough

Luxurious, sunny retirements wait at Pacifica Senior Living Hillsborough in Chino, California. This assisted living and memory care campus offers a resort-style environment with landscaped walkways, wrought-iron terraces, and a wealth of exciting amenities to explore.

Community Amenities and Services

Find personalized care for your loved one with Pacifica Senior Living Hillsborough’s respectful, insightful health assessments, regular wellness checks, and a range of on-site medical services.

Enjoy satisfying meals three times a day served fresh in a restaurant-style atmosphere. And with housekeeping, personal laundry, and transportation services, your loved one can enjoy a stress-free retirement.

Shoot pool in the billiards room, curl up with a favorite book from the library, stroll along tranquil walkways, or join in one of the community’s regularly scheduled activities. Weekly social hours, life enrichment programs, and more create an enriching environment to fill your loved one’s retirement with joy.

Living Arrangements

Pacifica Senior Living Hillsborough offers pet-friendly studio and one-bedroom floor plans. Units come equipped with kitchenettes and attached balconies.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of California, visit the California Community Care Facility Search directory.

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Pacifica Senior Living Hillsborough is a community within Pacifica Senior Living properties. See all Pacifica Senior Living communities.

Pricing for Pacifica Senior Living Hillsborough

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Pacifica Senior Living Hillsborough

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Amenities at Pacifica Senior Living Hillsborough

Health Care Services

Memory Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
Vegetarian
Chopped Meals
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Kitchenette
Ground Floor Units
Private patio, deck, or balcony
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews
for Pacifica Senior Living Hillsborough

Write a Review

9.7

Review Score

Review Score

235 reviews

9.7

Out of 10


5 star

86%

4 star

10%

3 star

2%

2 star

2%

1 star

1%

235 reviews

A Place for Mom has scored Pacifica Senior Living Hillsborough with 9.7 out of 10 using our proprietary review score based on 49 reviews in the last 2 years. Over all time, Pacifica Senior Living Hillsborough has 235 reviews with an average "overall experience" of 4.8 out of 5.

How we score communities
Cleanliness

4.8

Friendliness

4.8

Meals & Dining

4.8

Care Services

4.7

Activities

4.7

Staff

4.9

Value for Cost

4.6

81-100 of 235 reviews
Sort by

4.0
L.G. - Child of resident/client
Memory Care
March 22, 2022
Verified Review
an overall nice place for your loved one

Pacifica Senior Living is a nice place, my loved one is enjoying her time there. she especially likes the meals and activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

3

Response from Pacifica Senior Living Hillsborough

March 26, 2022

Thank you again for taking the time to let us know how we did here at Pacifica Hillsborough. We hope you have a great day!


5.0
Susan A - Toured community
Assisted Living
March 15, 2022

Loved the tour. Staff was amazing. Looking forward to a working relation.

Response from Pacifica Senior Living Hillsborough

March 24, 2022

Hi Susan A, thank you for taking the time to leave a review for us at Pacifica Senior Living Hillsborough. We're happy we could exceed your expectations! We look forward to your next visit!


5.0
Janet K - Child of resident/client
Assisted Living
March 15, 2022

[name removed] was a rock through this entire process. She answered all my questions. She went above and beyond to make the transition go smoothly.

Response from Pacifica Senior Living Hillsborough

March 24, 2022

Janet K, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!


5.0
J. F - Child of resident/client
Assisted Living
March 15, 2022

[name removed] was very helpful during the process. She was very caring with our situation. It was a pleasure to work with the staff.

Response from Pacifica Senior Living Hillsborough

March 24, 2022

J. F, thanks for your praise and kind comments about our team. We appreciate you taking the time to leave us this positive review!


5.0
Carol C - Child of resident/client
Assisted Living
March 15, 2022

I am so grateful for [name removed]. She followed through on all stages of placement. I feel assured for the safety and personal care for my mom. She was proactive on the community and on top of her game. Very pleasant to work with.

Response from Pacifica Senior Living Hillsborough

March 24, 2022

Carol C, we're happy you found our staff to be so supportive during your experience here at Pacifica Senior Living Hillsborough. We look forward to your next visit! Take care!


5.0
Elizabeth C - Child of resident/client
Assisted Living
March 15, 2022

I am very impressed with the professionalism of the staff and the facility! [name removed] was amazing and made my mom feel comfortable! We were very impressed!

Response from Pacifica Senior Living Hillsborough

March 24, 2022

Elizabeth C, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!


5.0
Vance F - Child of resident/client
Assisted Living
March 15, 2022

[name removed] did a great job at showing us the community. She explained all the services available. She was very friendly and knowledgeable. All of her information put us at ease.

Response from Pacifica Senior Living Hillsborough

March 24, 2022

We are thrilled that you enjoyed your experience here at Pacifica Hillsborough! Thank you for your kind words and we look forward to seeing you again!


5.0
Tim H - Child of resident/client
Assisted Living
March 15, 2022

The staff in marketing have been very supportive. All the questions we had were answered and explained. The community looked excellent . The staff was patient and very helpful with our family's needs.

Response from Pacifica Senior Living Hillsborough

March 24, 2022

Tim, thank you for your positive review! We are so are pleased to hear that you have enjoyed your experience at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a wonderful day!


5.0
Margaret M - Child of resident/client
Assisted Living
March 15, 2022

Staff was very pleasant and informative. They did an excellent job explaining all the necessary information. They were helpful with additional contact information. She made us confident in our decision to move our mother into the community.

Response from Pacifica Senior Living Hillsborough

March 24, 2022

Margaret M, we are very happy we could provide you with a positive experience at Pacifica Hillsborough! We can't wait to see you again, have a great day.


5.0
Ingrid A - Resident/client
Assisted Living
March 15, 2022

I had a very good experience with [name removed]. She was very helpful and gave all the information we needed. I love my private patio where all of my plants are safe. Thank you for everything.

Response from Pacifica Senior Living Hillsborough

March 24, 2022

Ingrid A, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!


5.0
Paquita M - Toured community
Assisted Living
March 14, 2022
Toured

Very informative. Cost structure very well explained. Community very inviting. [name removed] was very engaging and informative. Good representation.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from Pacifica Senior Living Hillsborough

March 16, 2022

Paquita M, we are very happy we could provide you with a positive experience! Take care.


5.0
anonymous - Child of resident/client
Assisted Living
March 14, 2022

The staff in marketing have been very supportive. All questions have been answered excellently. Community was very helpful and patient with our family's needs.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Pacifica Senior Living Hillsborough

March 16, 2022

We are so happy we could provide you with a positive experience at Pacifica Hillsborough! Have a great rest of your day.


5.0
John W - Toured community
Assisted Living
December 27, 2021

[Name removed] is was very helpful with paperwork process, reception was kind and helpful, room was clean and nice.

Response from Pacifica Senior Living Hillsborough

January 14, 2022

Thank you so much for taking the time to leave us a positive review. We appreciate it!


5.0
Christopher - Industry reviewer
Assisted Living
November 11, 2021
My Review

After connecting and touring Hillsborough this sis an outstanding facility. The staff are attentive and very nice! I highly recommend!

Response from Pacifica Senior Living Hillsborough

November 13, 2021

Christopher, we are so happy to read such a great review about Pacifica Senior Living Hillsborough!


5.0
Paul A - Industry reviewer
Assisted Living
November 11, 2021
My Review

I have a long time affinity to Hillsborough-great location and great people.

Response from Pacifica Senior Living Hillsborough

November 13, 2021

Paul A, thank you for your kind words and this wonderful review!


5.0
Christopher - Industry reviewer
Assisted Living
November 4, 2021

After Connecting and touring Hillsborough this is an outstanding facility. The staff are attentive and very nice! I highly recommend!

Response from Pacifica Senior Living Hillsborough

November 12, 2021

Christopher, your wonderful feedback and rating mean a lot to us.


5.0
Paul A - Industry reviewer
Assisted Living
November 4, 2021

I have a long time affinity to Hillsborough great location and great people.

Response from Pacifica Senior Living Hillsborough

November 12, 2021

Paul A, we are very happy we could provide you with a positive experience!


5.0
Lisa Y - Toured community
Assisted Living
November 3, 2021
My Review

[Name removed] was very thorough on our visit. She showed us many options and we had no questions that she had not answered.

Response from Pacifica Senior Living Hillsborough

November 13, 2021

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a wonderful day.


5.0
Becky D - Industry reviewer
Assisted Living
November 3, 2021
My Review

Absolutely beautiful property! The staff welcomes you as family the minute you arrive.

Response from Pacifica Senior Living Hillsborough

November 13, 2021

Hi Becky D, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Hillsborough. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!


5.0
Julie T - Toured community
Assisted Living
November 3, 2021
My Review

Great facility and wonderful staff with awesome tour of the ground.

Response from Pacifica Senior Living Hillsborough

November 13, 2021

Hi Julie T! We're so happy we were able to help you out!


Viewing 81-100 out of 235 reviews

Neighborhood around Pacifica Senior Living Hillsborough

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Pacifica Senior Living Hillsborough

Pacifica Senior Living Hillsborough offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Pacifica Senior Living Hillsborough 9.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (909) 548-2100 to reach a resident at Pacifica Senior Living Hillsborough.

To reach a resident at Pacifica Senior Living Hillsborough call: (909) 548-2100



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.