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I would definitely recommend Heritage Hills Pacifica. I believe they have good care. I wish there was more communication with the family rather than me having to ask. I wish I would have follow up on the hydration protocol and when she had lab work.... Read more
Find peaceful retirement options in Pacifica Senior Living Heritage Hills’ tucked-away community surrounded by dense tree lines. This neighborhood community offers independent living and memory care in Hendersonville, North Carolina, and rows of single-family homes reminiscent of suburbia.
With person-centered memory care, compassionate staff, and comprehensive health services, you or your loved one will find proper care that promotes healthy independence. Bi-monthly housekeeping and an on-site, professional maintenance crew create a low-stress experience.
In the community dining room, you’ll find a restaurant-style atmosphere with chef-prepared dishes. After satisfying meals, residents can find a variety of opportunities for entertainment and enrichment.
Shoot 8-ball in the billiards lounge, tend plants at raised garden beds, join in a regularly scheduled activity, or explore the surrounding areas shopping and dining.
Pacifica Senior Living Heritage Hills offers studios and one- to three-bedroom floor plans in its detached, single-family homes. Units can come equipped with full kitchens, separated living rooms, and attached outdoor spaces.
To explore the licensing information and compliance histories of senior living communities in the state of North Carolina, visit the North Carolina Licensed Facilities directory and North Carolina's Facility Inspections, Ratings, and Penalties database.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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123 reviews9.1
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A Place for Mom has scored Pacifica Senior Living Heritage Hills with 9.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Pacifica Senior Living Heritage Hills has 123 reviews with an average "overall experience" of 4.6 out of 5.
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Once my parents moved to Heritage Hills in 2008, this has been the perfect place for them. My mom has the choir and library and dad has activities and there is a club room where we had a huge family get together. I'm so pleased with Heritage Hills and all the great people who live here.
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Response from Pacifica Senior Living Heritage Hills
December 31, 2021Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!
We have lived here three years. A delightful setting of trees, lawns... Close proximity for healthcare needs, within 1 hour drive to lakes, mountains, shopping, entertainment. The close-knit community support of new friends: opportunities for meeting short and long-term changes in retirement lifestyles. Close to VA for Military Support. Excellent Arc therapy for daily or weekly needs. Covid-19 adjustment, independent and Memory Care Living opportunities support. A facility for all seasons meeting your needs to age in place or guidance to the resources available. Join us, we “care” experiences helped us.
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Response from Pacifica Senior Living Heritage Hills
December 30, 2021James R. And Carol W. Boyd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Hills, A Pacifica Senior Living Community.
We like the concept of independent living with availability of higher levels of care if needed. Very informative, thorough tour and meeting. [name removed] was great!
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Response from Pacifica Senior Living Heritage Hills
October 31, 2021Michael And Jana, thank you for the high star rating!
We chose Pacifica Senior Living because it was good value for your money. The room sizes here are good and spacious. The food is mostly good, but sometimes it can be hit or miss. They offer a lot of activities here. I would recommend this community.
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Response from Pacifica Senior Living Heritage Hills
September 25, 2020Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!
[Name removed] and [name removed] were very welcoming and informative. I felt that [name removed] had put a lot of thought into selecting a home for my mother that would meet her needs. The neighborhood and common areas are immaculate.
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Response from Pacifica Senior Living Heritage Hills
February 13, 2021Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
Heritage Hills is a wonderful community. The independent standing cottages are amazing! Heritage Hills Memory Care staff is top notch! We love Heritage Hills!
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Response from Pacifica Senior Living Heritage Hills
June 1, 2020Anonymous, thank you for your kind words and this wonderful review!
Heritage Hills is such a warm, welcoming community of residents. The staff is very helpful and makes the residents feel right at home.
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Response from Pacifica Senior Living Heritage Hills
May 6, 2020Thank you for leaving this detailed review about your experience with our community. During this difficult time of the COVID pandemic your words are mean so much to us. We are all trying to go above and beyond to keep our residents and staff safe. We appreciate it so much!!
This is a great community. The manager is very concerned for the people who live here and has taken many steps to keep us all safe. We are like one big family, but not having to share our accommodations. The staff are all very helpful and kind and our food- delivered daily, though not gourmet is well cooked and varied.
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Response from Pacifica Senior Living Heritage Hills
December 30, 2021Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Hills, A Pacifica Senior Living Community!
Great community! Very well run with a stable staff. Excellent reputation. I refer people there. Five stars!
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Response from Pacifica Senior Living Heritage Hills
May 2, 2020Joy, we're glad to hear you enjoyed your visit.
I've been getting updates, pics, and even facetime from the core staff. I'm so happy my mom is being so well cared for. I feel better that she is there.
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Response from Pacifica Senior Living Heritage Hills
December 31, 2021Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!
I'm looking for a memory care community for my mom. The person I toured with spent a lot of time with me and educated me on memory care. I had already toured two other places and was very confused about it all. After touring Heritage Hills, I feel I have all the information to make an educated decision. Thank you!
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Response from Pacifica Senior Living Heritage Hills
May 6, 2020G.w., thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
In general, the management is helpful. Our dining experience has changed. The quality of our food has changed, as well as adhering to senior's diet needs. Too many starches, etc. I assume it is due to budget constraints. The grade of meat, fish, and fowl is lower in quality. Disappointing. Also, our 5-6% increase in our rent was not appreciated.
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Response from Pacifica Senior Living Heritage Hills
March 27, 2020Hi Rhonda, thank you for taking the time to leave us this detailed review. We’re sorry to hear that you aren’t as happy with our dining services. Please reach out to our executive director so that we may make some changes to the menu and food options. We want you to be happy with your meals as well as healthy as possible. Thank you again for sharing and we look forward to your feedback.
Excellent Memory Care. Small, homey and clean. The administrator and staff were very kind and knowledgeable about their facility. I felt they really cared about their residents.
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Response from Pacifica Senior Living Heritage Hills
May 21, 2020Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
My mother has been in this Memory Care facility for 4 years. She will celebrate her 100 birthday this [date removed]. When I get depressed about her condition the one thing that cheers me up is that I know she is getting excellent care by a loving staff. I am grateful for her care by a staff that is educated in how to deal with memory loss redesients. The energy in this community is positive.
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Response from Pacifica Senior Living Heritage Hills
November 28, 2019Hi, thank you for your positive review, we are happy to see your positive review! We strive to provide excellent care and service to our residents and their families. We love having your mom here with us and will do our best to help her have a very Happy Birthday! Thank you again, we hope you have a wonderful day!
Great neighborhood; friendly staff and residents, caring and helpful; many activities and road trips; easy access to churchouse, dining room, etc. nice walking trail; pets are welcomed and are known by name by staff and neighbors; great city - delicious meals. Also, affordable rates.
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Response from Pacifica Senior Living Heritage Hills
November 27, 2019Hi , thank you very much for taking the time to leave us this positive review for our team at Heritage Hills, A Pacifica Senior Living Community. We appreciate it & so do our other reviewers at APlaceForMom. We hope to see you again soon!
Excellent and caring staff. We all so pleased hat we chose Heritage Hills for our mother's care.
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Response from Pacifica Senior Living Heritage Hills
November 27, 2019Hi Vicki, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Heritage Hills. Thank you again, we hope you have a wonderful day!
Great facility. Thanks for great care provided here. Great staff here.
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Response from Pacifica Senior Living Heritage Hills
February 13, 2021Hi Joyce I, thank you so much for your positive comments about Heritage Hills, A Pacifica Senior Living Community!
I am very pleased with the care my mother receives. The staff is very caring. Goes above and beyond. [Names removed] do an amazing job and are very knowledgeable and very willing to talk to family. Always showing encouragement to our family.
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Response from Pacifica Senior Living Heritage Hills
November 27, 2019Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
Comprehensive thorough tour - really helpful. Also a lot of info so I can proceed with plans. [Name removed] was just so easy to talk with.
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Response from Pacifica Senior Living Heritage Hills
September 17, 2019Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Heritage Hills.
Heritage Hills is such a warm, welcoming community of residents. The staff is very helpful and makes the residents feel right at home.
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Response from Pacifica Senior Living Heritage Hills
September 17, 2019Thank you, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Heritage Hills.
See what the neighborhood has to offer and what’s nearby:
Pacifica Senior Living Heritage Hills offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Pacifica Senior Living Heritage Hills 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (828) 767-2078 to reach a resident at Pacifica Senior Living Heritage Hills.
To reach a resident at Pacifica Senior Living Heritage Hills call: (828) 767-2078
Studio, Semi-Private, Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.