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I would definitely recommend Heritage Hills Pacifica. I believe they have good care. I wish there was more communication with the family rather than me having to ask. I wish I would have follow up on the hydration protocol and when she had lab work.... Read more
Find peaceful retirement options in Pacifica Senior Living Heritage Hills’ tucked-away community surrounded by dense tree lines. This neighborhood community offers independent living and memory care in Hendersonville, North Carolina, and rows of single-family homes reminiscent of suburbia.
With person-centered memory care, compassionate staff, and comprehensive health services, you or your loved one will find proper care that promotes healthy independence. Bi-monthly housekeeping and an on-site, professional maintenance crew create a low-stress experience.
In the community dining room, you’ll find a restaurant-style atmosphere with chef-prepared dishes. After satisfying meals, residents can find a variety of opportunities for entertainment and enrichment.
Shoot 8-ball in the billiards lounge, tend plants at raised garden beds, join in a regularly scheduled activity, or explore the surrounding areas shopping and dining.
Pacifica Senior Living Heritage Hills offers studios and one- to three-bedroom floor plans in its detached, single-family homes. Units can come equipped with full kitchens, separated living rooms, and attached outdoor spaces.
To explore the licensing information and compliance histories of senior living communities in the state of North Carolina, visit the North Carolina Licensed Facilities directory and North Carolina's Facility Inspections, Ratings, and Penalties database.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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123 reviews9.1
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A Place for Mom has scored Pacifica Senior Living Heritage Hills with 9.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Pacifica Senior Living Heritage Hills has 123 reviews with an average "overall experience" of 4.6 out of 5.
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My daughter and I met with the director. We were given an overview of thr facility and all of our questions were answered. We were able to see a cottage that was in transition. The property left me with a feeling of peace and tranquility which I haven't felt in previous properties we have visited.
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Response from Pacifica Senior Living Heritage Hills
September 16, 2024Hi Phyllis W, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Heritage Hills. Thank you again, we hope that you have a great day!
I would definitely recommend Heritage Hills Pacifica. I believe they have good care. I wish there was more communication with the family rather than me having to ask. I wish I would have follow up on the hydration protocol and when she had lab work.
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Response from Pacifica Senior Living Heritage Hills
May 7, 2024Hi Paige, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
I love it here. The only issue I have with Pacifica is... their accounting office makes mistakes and takes too long to fix them. I recommend this community.
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Response from Pacifica Senior Living Heritage Hills
March 18, 2024We appreciate the compliments about our community and love that you are willing to tell others about us. We understand your criticism and will use it as a learning opportunity by discussing this with staff.
We moved my grandmother into the memory care at Heritage Hills and they were very helpful throughout the whole process. Everyone was so nice and I really appreciated the professionalism they exhibited.
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Response from Pacifica Senior Living Heritage Hills
December 9, 2023Thank you Victoria S for your positive recommendation of Pacifica Senior Living Heritage Hills! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Heritage Hills is an extremely warm and inviting community with friendly and engaging residents. Many opportunities to find your individual nitch and feel embraced. A chef prepared daily meal is an additional bonus.
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Response from Pacifica Senior Living Heritage Hills
December 8, 2023Thank you Cathy F for your positive recommendation of Pacifica Senior Living Heritage Hills! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Overall experience was not good at all. Staff was not good and did not seemed trained to handle dementia patients. My sister was called numerous times to assist with my mother's care. Even something as basic as trying to get her to take her medication. We moved her within a month's time to another facility.
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Response from Pacifica Senior Living Heritage Hills
February 2, 2024We read and review all comments that are posted about our communities and, when appropriate, use them as teachable moments. We know how heartbreaking it is to face a decline of a loved-one and the process that families go through when dealing with this heartache. We wish you and your family the best in your new senior living facility.
My mom is a resident at Pacifica Senior Living Heritage Hills. The staff are excellent in caring for the residents and I feel more than anything that my mom is safe. I think the food is very good. I receive a monthly newsletter and also phone calls, as needed. I will definitely recommend Heritage Hills to family and friends.
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Response from Pacifica Senior Living Heritage Hills
June 21, 2023Hi Paige, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review.
Moving Mom to Pacifica Senior Living Heritage Hills was the best decision we could have made. Our whole family is sleeping better at night knowing that Mom is living her best life here. My mom is now surrounded with new friends who encourage her to join in different groups. She's always busy and laughing when I call. The staff is super friendly and patient. They are laid back and easy to communicate with. The residents are very welcoming. Everything is just EASY! Definitely worth the money. The food is top notch and plentiful. The neighborhood is just the right size for walking and filled with shade trees. It's easy to forget how close everything is because you feel like you're in the woods. It's beautiful. I would 100% recommend this facility to friends and family.
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Response from Pacifica Senior Living Heritage Hills
June 16, 2023Hi Beth, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Heritage Hills.
It has surpassed my expectations! I will encourage anyone looking to check out Heritage Hills. I am very happy here! I picked this community, because I have my own little house, and the cost. I would recommend to others, it is lovely here.
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Response from Pacifica Senior Living Heritage Hills
May 17, 2023Thank you for sharing this positive review about your experience with our community! Here at Pacifica Senior Living Heritage Hills, we always strive for top-quality service and are glad we could provide it for you.
I picked community because they have single homes, which was less expensive. I like that they have an on-site rehab facility. I am very happy here, and I enjoy it. They have wonderful people. I would recommend to others.
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Response from Pacifica Senior Living Heritage Hills
May 8, 2023We’re so happy to hear you’ve had a great experience at Pacifica Senior Living Heritage Hills. We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Our family had an in person tour with Pacifica Senior living and overall we did think it was a good community, the people there were very nice. The reason we did not pick it, is because they just did not have everything we were looking for
Response from Pacifica Senior Living Heritage Hills
March 15, 2023We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Heritage Hills is very peaceful, creative and above all friendly and welcoming. We moved in around Thanksgiving 2022 and have been impressed so far, there are many activities to choose from, it is easy to stay busy.
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Response from Pacifica Senior Living Heritage Hills
March 15, 2023Thank you for taking the time to leave this positive review! We value your feedback, and appreciate your kind words about our community.
This facility was very accommodating with our needs when we moved in. Affordable and best value for our needs. Having our own house rather than a 'hotel' feel. Staff is great when it comes to service, even though getting adequate staffing in today's market is obviously difficult.
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Response from Pacifica Senior Living Heritage Hills
February 7, 2023Your feedback and 5-star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
Beautiful grounds and lovely staff that are very professional and helpful. I enjoy being a part of this community. They even have onsite physical and occupational therapy services which is first class.
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Response from Pacifica Senior Living Heritage Hills
February 13, 2023Thank you for your 5-star review!
Right away the friendliness of the staff and the residents just stood out to me, and based on my experience so far with Pacifica Senior Living I have recommended this community and will continue to do so. All of the activities I have been apart of I really enjoy, and I am able to have a pet here. I think being able to have a pet here is very important, there is no weight restriction or a restrictions on the number of pets you can have.
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Response from Pacifica Senior Living Heritage Hills
August 25, 2022Hi, thank you for taking the time to leave a positive review about your experience at our community. We hope you have a great day!
Very nice community I am looking forward to Living here.
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Response from Pacifica Senior Living Heritage Hills
July 1, 2022Jan, thank you for leaving us this positive review! We can't wait to welcome you home to Pacifica Heritage Hills!
Excellent Service so far. Mom is moving in Tomorrow, Thanks for working with us so quickly.
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Response from Pacifica Senior Living Heritage Hills
July 1, 2022We appreciate this great review about the service you have received at Pacifica Heritage Hills. We hope you have a great day!
It's very nice there. The staff have all been wonderful. Everyone is SO nice . My loved one likes the food, and she's enjoying the activities. They gave her two garden beds to tend, and she's been loving the painting classes. Compared to other places we looked at, it's very cost effective as well.
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Response from Pacifica Senior Living Heritage Hills
February 24, 2022Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
This is an exceptional community for your loved one I could not have asked for a better place for my loved one to be. I cant say enough positive things about this community. It has exceeded my expectations.
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Response from Pacifica Senior Living Heritage Hills
February 2, 2022Barbara, we're so glad that we were able to go above and beyond your expectations! Thanks for sharing your experience at Pacifica Senior Living Heritage Hills. We look forward to your next visit. Take care!
Very nice place. Clean and caring people
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See what the neighborhood has to offer and what’s nearby:
Pacifica Senior Living Heritage Hills offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Pacifica Senior Living Heritage Hills 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (828) 767-2078 to reach a resident at Pacifica Senior Living Heritage Hills.
To reach a resident at Pacifica Senior Living Heritage Hills call: (828) 767-2078
Studio, Semi-Private, Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.