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I would definitely recommend Heritage Hills Pacifica. I believe they have good care. I wish there was more communication with the family rather than me having to ask. I wish I would have follow up on the hydration protocol and when she had lab work.... Read more
Find peaceful retirement options in Pacifica Senior Living Heritage Hills’ tucked-away community surrounded by dense tree lines. This neighborhood community offers independent living and memory care in Hendersonville, North Carolina, and rows of single-family homes reminiscent of suburbia.
With person-centered memory care, compassionate staff, and comprehensive health services, you or your loved one will find proper care that promotes healthy independence. Bi-monthly housekeeping and an on-site, professional maintenance crew create a low-stress experience.
In the community dining room, you’ll find a restaurant-style atmosphere with chef-prepared dishes. After satisfying meals, residents can find a variety of opportunities for entertainment and enrichment.
Shoot 8-ball in the billiards lounge, tend plants at raised garden beds, join in a regularly scheduled activity, or explore the surrounding areas shopping and dining.
Pacifica Senior Living Heritage Hills offers studios and one- to three-bedroom floor plans in its detached, single-family homes. Units can come equipped with full kitchens, separated living rooms, and attached outdoor spaces.
To explore the licensing information and compliance histories of senior living communities in the state of North Carolina, visit the North Carolina Licensed Facilities directory and North Carolina's Facility Inspections, Ratings, and Penalties database.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.1
Review Score
Review Score
123 reviews9.1
Out of 10
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A Place for Mom has scored Pacifica Senior Living Heritage Hills with 9.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Pacifica Senior Living Heritage Hills has 123 reviews with an average "overall experience" of 4.6 out of 5.
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A really great place to live. I moved in because I was looking for less home maintenance and more social activities. Heritage Hills provides both exceptionally well. The staff is great the food is surprisingly good and I have been able to meet some fantastic people I can now call friends. I highly recommend Heritage Hills to anyone looking for that 'next step' in your life.
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Response from Pacifica Senior Living Heritage Hills
January 14, 2022Thank you so much for taking the time to leave us a positive review. We appreciate it!
Of the places I toured, I liked this one second best. I was looking for a balcony, and I was pleased they had balconies and garages too. I liked that it was individual housing. But the negatives were you only got one meal a day. And you had to go down a hill to a separate building in order to eat. So I was concerned about trying to walk up and down the hill when it’s snowy/icy. Also, the building was 20 years old with stippled ceilings, which are not my style. But the people there were very friendly.
Response from Pacifica Senior Living Heritage Hills
December 16, 2021Hi Anonymous, we are very happy to have provided you with such a positive experience!
Heritage Hills is such a special place. From the independent homes to the Specialized Memory Care unit, everyone is so friendly. It is a real pleasure to see the passion the residents have for Heritage Hills and I am thrilled I get to be a part of that.
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Response from Pacifica Senior Living Heritage Hills
December 5, 2021Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/nc/hendersonville/pacifica-senior-living-heritage-hills/index.aspx). Please feel free to contact with any and all questions, (828) 489-3304. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
They have separate cottages here which are very nice, well appointment and spacious. They also have a very good pet policy, which is amazing.
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Response from Pacifica Senior Living Heritage Hills
October 30, 2021Thank you again for taking the time to let us know how we did. We hope you have a great day!
The community is the best or next to best. The value is good for your money. The community truly has an interest in my loved one and the care they would provide, more than the sale itself. The activities are scheduled with lots of options for the residents.
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Response from Pacifica Senior Living Heritage Hills
October 31, 2021Hi John, thank you so much for your positive comments about Heritage Hills, A Pacifica Senior Living Community!
Super!!! Staff solved a move in problem withing hours. Other units could not handle. Though experience during Covid. Staff has been excellent to accommodated. Medical care more than expected. Considering dementia and post his replacement
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Response from Pacifica Senior Living Heritage Hills
October 31, 2021Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
Communication was pretty good between the staff and the family, they kept us up to date. We had some issues with the community giving the attention to my loved one we thought they would be able to get. I would not recommend this community to others
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Response from Pacifica Senior Living Heritage Hills
October 31, 2021Anonymous, we truly appreciate your honest feedback.
My parents moved to Heritage Hills in 2008. This has been the perfect place for them. My mom has the choir and library and my dad has the wood shed. There are so many great activities and there is a club room where we had a huge family get together. I'm so pleased with Heritage Hills and all the great people who live here.
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Response from Pacifica Senior Living Heritage Hills
November 24, 2020Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!
We have lived here three years. A delightful setting of trees, lawns...close proximity for healthcare needs, within one hour drive to lakes, mountains, shopping, entertainment. A close know community support of new friends: opportunities for meeting short and long term changes in retirement lifestyles. Close to VA for military support. Excellent arc therapy for daily/weekly needs. Covid 19 adjustment, independent and memory care living opportunities support. A facility for all seasons meeting your needs to age in place or guidance to the resources available. Join us, we "care" experiences helped us.
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Response from Pacifica Senior Living Heritage Hills
November 24, 2020James And Carol Boyd, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.
We love our free standing home in a lovely neighborhood of mature trees. Best of all, we enjoy the close knit community of residents and staff where we all feel like family.
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Response from Pacifica Senior Living Heritage Hills
November 24, 2020Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
We like the concept of independent living with availability of higher levels of care if needed. Very informative, thorough tour and meeting. [Name removed] was great!
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Response from Pacifica Senior Living Heritage Hills
November 24, 2020Hi Michael And Jana Culer, thank you so much for your positive comments about Heritage Hills, A Pacifica Senior Living Community!
I stumbled on this terrific place and just could not leave. Everybody should be so lucky. Great staff and neighbors!
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Response from Pacifica Senior Living Heritage Hills
November 24, 2020Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
We like the concept of independent living with availability of higher levels of care if needed. Very informative, thorough tour and meeting. [Name removed] was great!
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Response from Pacifica Senior Living Heritage Hills
November 24, 2020Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
We have lived here three years. A delightful setting of trees, lawns, close proximity for healthcare needs, within one hour drive to lakes, mountains, shopping, entertainment. A close knit community support of new friends. Opportunities for meeting short and long term changes in retirement lifestyles. Close to VA for military support. Excellent arc therapy for daily/weekly needs. COVID 19 adjustment, independent and memory care living opportunities support. A facility for all seasons meeting your needs to age in place or guidance to the resources available. Join us, we "care" experiences helped us.
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Response from Pacifica Senior Living Heritage Hills
November 24, 2020Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!
My parents moved to Heritage Hills in 2008. This has been the perfect place for them. My mom has the library and my dad has the wood shed. There are so many great activities and there is a club room where we had a huge family get together. I'm so pleased with Heritage Hills and all the great people who live here.
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Response from Pacifica Senior Living Heritage Hills
November 24, 2020Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!
We love our free standing home in lovely neighborhood of mature trees. Best of all, we enjoy the close know community of residents and staff where we all feel like family.
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Response from Pacifica Senior Living Heritage Hills
February 14, 2021Joy, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Hills, A Pacifica Senior Living Community!
I stumbled on this terrific place and just could not leave. Everybody should be so lucky. Great staff and neighbors!
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Response from Pacifica Senior Living Heritage Hills
February 14, 2021Hi Jim, thank you very much for taking the time to leave us this positive review for our team at Heritage Hills, A Pacifica Senior Living Community. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!
[Name removed] was very helpful, she took her time with my friend and was very informative. She went out of her way to help me and my family make the right choice. She is the reason we picked this place.
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Response from Pacifica Senior Living Heritage Hills
December 31, 2021Hi Jeff! We're so happy we were able to help you out!
I stumbled on this terrific place and just could not leave. Everybody should be so lucky. Great staff and neighbors!
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Response from Pacifica Senior Living Heritage Hills
December 31, 2021Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.
We love our free standing home in a lovely neighborhood of mature trees. Best of all, we enjoy the close-knit community of residents and staff where we all feel like family.
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Response from Pacifica Senior Living Heritage Hills
October 31, 2021Joy, we're glad to hear you enjoyed your visit.
See what the neighborhood has to offer and what’s nearby:
Pacifica Senior Living Heritage Hills offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Pacifica Senior Living Heritage Hills 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (828) 767-2078 to reach a resident at Pacifica Senior Living Heritage Hills.
To reach a resident at Pacifica Senior Living Heritage Hills call: (828) 767-2078
Studio, Semi-Private, Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.