Newhaven Court at Lindwood

Best choice we could have made; would recommend to others

They are very quick with communicating any timely issues like medicine, illness and injury. Everyone I encounter seems to know my dad by name and they have gotten to know him too, which is a comfort. Maintenance is quick to reply to resident needs.

I liked the staff and location, décor, and the general setup. Generally the service was better than average; the staff is friendly and attentive to my mom's needs. Activities could be a little more diverse....Would recommend for a senior who is 80% self sufficient or better. Those who need more help might be better off in a slightly smaller facility.

The setting is beautiful. My dad loves the horse farm that is adjacent to the community. The staff has been very helpful and friendly too. The community just gives off a warm and comfy feeling when you walk in the door. My dad is very happy there and that is all we can ask for!

Lindwood is a lovely assisted living facility . There are lots of activities to keep residents engaged. Sadly, my husband was quite ill when there and had a short stay of one month. I think the best aspect of Lindwood is the genuinely caring staff working there. They were truly empathetic regarding his illness and did all they could to keep him comfortable.

My friend has recently moved into Newhaven and I feel I got my friend back. She had been living at home, had become introverted, distant, quiet. We brought her to Newhaven and after a few weeks she is the friend I remember. The staff has done an amazing job at engaging her, she has made friends, she comes out of her room, and smiles. Every single person you meet at Newhaven is always smiling, ready to help and assist. Best decision we ever made

The moment we were greeted in the lobby we knew this was the perfect place for our parents. The entire staff is amazing! They are so warm, caring and attentive to the residents and their families. There are plenty of activities. The place is beautifully decorated. And our family has peace of mind knowing that they are being well taken care of.

We were told on our initial interview my mom would be checked on every 2 hrs. That was not true. Also she was to be started on medication, which was only vitamins for her eyes but I gave the vitamins and script to the assistant to the wellness director and she never received the pills until my brother inquired about them. They told him they thought she was a self mediator? The staff is very friendly and my mom loves it there. She loves the staff and they are quick to answer when she calls them. She likes the food. I have never eaten there. I would recommend the facility to others BUT I would caution families to keep a close eye on their loved ones care to make sure all is well and going according to plan. The move did not go as well as expected, but that was not the facility's fault. We did not get moved in until 9 or 10pm and there was an employee to meet us as promised.

Such a warm, homey and welcoming place! They really took the fear out of relocation for both of my parents. They went overboard to accommodate my parents and their needs as a couple. The Marketing Director has been especially helpful and the wellness center nurses are top-notch and quick in their attentiveness. My parents are quickly acclimating, and seem like they’re going to be very happy here!

My loved one was previously a resident at Newhaven Court at Lindwood and the overall experience was good. The facility was very clean. Nobody is perfect, but I found the staff to be friendly and generally good. The food seemed decent and the activities were pretty good.

I would never have a loved one move in to New Haven Court, especially in memory care the lack of staff, the lack of communication and the overall cleanliness was very, very poor

I would recommend the facility. The staff is friendly and understanding. The facility is clean and well maintained.

All of the staff, from the front desk to the nursing department to the administrator are some of the friendliest and most caring people I have ever encountered. Everyone pitches in to assist in whatever needs to be done, and everyone knows all the residents well and genuinely cares about them.

[name removed] never went to activities so I can't rate that. Everyone that I dealt with was very nice. I would recommend your facility to everyone. Based on the experience we have had with Newhaven Court at Lindwood, we would absolutely recommend this community to other families!

Both mom and dad moved into Newhaven Court at Lindwood in [date removed]. Unfortunately, dad passed away in [date removed], but mom is still a resident. The staff has been fantastic! I have been greeted by each staff member I have interacted with, and they are always willing to answer any questions concerning mom's care which is customized for her current needs and will be adjusted for future needs. On the tour, the fresh decor in the lobby, library, and dining room caught our eye; it is homey and inviting. The apartments are scaled for personal care living but provide ample space for 1-2 residents and a few visitors. The bathroom is large enough to allow a resident to easily move about with a walker or wheelchair. Mom's apartment is always clean, and she has fresh laundry. The robust activity schedule has something for everyone to enjoy and there are a variety of options for meals. Newhaven Court allows mom to maintain a certain level of independence in a safe and caring environment.

Newhaven court at Lindwood has been fantastic!!!! They have been very accommodating from the first day. Everyone is happy and works as a team They made accommodations for my mother in law and helped to change apartments to accommodate my mother in law’s requests. I can’t say enough to show my appreciation and admiration for the staff at Newhaven Thank you for everything!!!!!

The staff here is really friendly. I have made new friends with other residents, and everyone here enjoys socializing with each other. I am very pleased with my experience here at Newhaven Court.

My loved one currently resides at Newhaven Court at Lindwood. This is a great facility. The cleanliness and friendliness are great. The staff and quality of care are also great. Everyone is very kind to my loved one. He seems to enjoy the meals. He doesn't participate much in the activities because it's not really his thing, but others seem to enjoy them. I would recommend this facility to others.

I would absolutely recommend Newhaven Court at Lindwood ... in a heartbeat!We are very happy with Newhaven Court at Lindwood--both my mother and my siblings. My mother loves it there. She has opportunities every day to socialize with new friends; and the staff, from the first visit with [name removed] (an exceptional ambassador for Newhaven Court), who is always available and eager to help, to the nursing staff which is competent, professional and also eager to help, we have reminders every day why we are happy our Mom chose Newhaven Court.