Walden's View Senior Living

My stepmom has been at Walden View for years. This is her home and she is happy here. They have everything she needs. As the years have gone by she has needed extra care which they provide. They have a beauty salon and take her on a regular basis to have her hair done. Her laundry is taken care of. She loves the food. Staff is great. If you have a problem or your loved one is sick they really step in to help. My family is very happy that we chose Walden View. I cant think of anything to complain about so I give 5 stars.

From everything I have seen, the community is always clean. There are always staff around. They are very responsive to requests regarding the safety and cleanliness of the community and residents. Everyone the staff sees, they greet by first name; I have never seen a frown! The care is superb; they are very responsive to care requests as well. I once reported a fall in regards to another resident, and the staff immediately went and checked on them to make sure they were ok. They are all wonderful. During the Covid-19 pandemic and ensuing community lock down, they have done a great job with keeping the residents safe and also entertained. The activities director will personally visit with each resident and interact with them in a stimulating way. They even bought an iPad for the residents to use to FaceTime and let each family to talk with their loved one. They are even going to be setting up a tent outside so that the residents can see their families in person, while still remaining safe.

My grandfather was in this facility. Unfortunately, what was promised is not what was delivered. Two hour wellness checks did not occur when I spent 7-8 hours straight with him over multiple days on the weekend. Medicine was documented as being given but I was with him during that time and it was not administered. I feel that this facility is understaffed and does not really care about a human’s care. If the resident says “no” in any way (to food, shower, etc) then it is documented and staff moves on. Makes their job easier but the person there may not eat or drink and nothing is done. Basic care was not given. Vitals to show alarmingly low blood pressure, phlegm which we learned later was pneumonia, bed sores on back, etc. all were not addressed. Please be warned that there are no doctors or nurses on duty on weekends, only “med techs” who “administer” meds that are not done in a timely manner. Also, there are multiple points of entry without any locks/ID checks in place. Visitors (or anyone) can park and enter the facility without talking to a person. People can wander the halls or enter rooms without any sort of verification of reason for visit. There is an “on your honor” sign in area near entrances but nothing is said if you bypass it. Please visit and walk the halls for yourself. It looks nice from the outside BUT the care is superficial and inhumane.

After many months of using an in home caregiver for mom we decided we just couldn't do it anymore. My mom was lonely an we were all snapping with each other. Since we moved her to Waldens view she is like a new person. She has made some new friends, goes to all kinds of activities they have an even has gained some weight.....thanks to everyone there it was a great decision for our family

The community overall did not have a positive atmosphere. The place was sad, they were in the middle of demolishing it during my tour to remodel. The staff was very friendly and answered all of my questions. The tour guide was aware that the place was not in the best shape at the time.