Myrtle Beach Manor

If we could give the overall a experience a 0, we would. They did not follow our requests, did not keep good communication which resulted in my father getting discharged, always told us multiple stories made it difficult to understand what the truth was. They were in the process of repainting so there was paint smell and obviously wall patching and not fully painted. For the tech staff 0 for the office staff we would give them a 3.5. Very disappointing experience and my father and us the family were not treated very well

My loved one is currently a resident at Myrtle Beach Manor and the overall experience has been good so far. The housekeeping is spotless. The staff is friendly. They have nice outdoor areas to take my loved one outside. They just completely renovated the entire building and did a great job. I'm mostly happy with them. My main complaint is with my loved one's hearing aids...putting them on her, charging them, not losing them. It's been a struggle.

T he invoices I receive are very confusing. I have to go to someone to have them explained to me each month. I still do not see my $50 credit for late fees. I did not realize it would be an extra $[removed]/month to go from a double room to a single room. The only reason I made the change was because my husband couldn’t get any sleep at night with his roommate Too many personal items get lost/missing from his room

We chose Myrtle Beach Manor because the price was fair compared to others and the location was very convenient to my home. They do have a sign up fee of [removed]. My husband got kicked out and the staff seemed like they were really concerned about me and my husband as well. They gave me my money back as well which I really appreciated and I got it back quickly. They have been there a long time - my husbands mother was actually here 30 years ago. They have a great chef and the food is good. I would recommend their memory care unit to others looking. I have 12 years experience with caregiving as well and have experience with many places. I have a former client here as well that I recommended and she loves it there.

They do not want to take the time to care for the residents. The more needs a resident has the more they ignore them. If a complaint is made via phone, no one will ever call you back. Emails are unanswered as well. The ceilings in the rooms are falling down, all the showers are step in, the food is delivered cold to the room. dirty diapers are left laying in the bathroom. There is never anyone in the assisted living to answer the door which is left unlocked all the time. A person can walk in and out without meeting anyone on staff anywhere almost any time of day. They are extremely understaffed and the staff that is there just doesn't care. If you complain it is always the residents fault. Don't even bother to visit, there are too many improvements to be made to be worth your time.

Staff is just doesn't care. Told me my mother in law could be helped and needed nursing care at [fee removed] a month. Moved her to a different place. She is already standing on her own. Food is just bad. Rouches everywhere. Cleaning staff does the least possible work.

If a patient can’t walk they should not be sent to this facility They are definitely understaffed n my husband became extremely depressed at The Manor. A lot of personal things n care he didn’t get and was not safe there One week he fell everyday out of his bed and wheelchair and I say no More about care We brought him Home totally depressed and today he is doing wonderful away from there He did a complete turnabout once he left there. I didn’t expect instant care but times a. Hour laid wet till he tried to get out of bed himself n would fall. A lot I can’t get into but if your loved one can’t walk go thur your insurance and get help at home I no am now very distasteful to their care. Please don’t put your loved ones that can’t walk into the hands that just don’t take personal care

Was so very disappointed and disgusted with this place for my friend. Not only did they lose all of his clothing, but threatened to put him in a shelter after he was admitted from the hospital to their facility with a massive stroke and other serious concerns. Please do not send a friend or loved one to this facility. Management and staff was awful. I never write reviews but this needs to be said. No one there cared about the patients who depended on them.

I can truly say that I absolutely love everyone at the Myrtle Beach Manor ! They are very thoughtful and caring staff. They without a doubt saved my fathers life. When all others said he would not survive they never gave up. My father went through his 3rd cancer surgery. He was taken to a rehab/nursing home in Maryland. The conditions were absolutely horrible. Worse then most jails in the country. My father developed Grandma seizures, diabetes, COPD, pneumonia,was on a peg feeding tube. I was ask by two doctors at that facility if I wanted them to pull the plug. I knew right then and there I had to take him some where that people really cared. That place without a doubt was Myrtle Beach Manor. My father started showing improvements within a just a few days. Within a little more than a month after the loving care that he received from the entire staff ([names removed] just to name a few) he no longer has seizures, does not use any oxygen, diabetes is non existing, he is completely off the feeding tube, is eating REAL FOOD and is walking on his own.. It is if nothing ever happened. I know that it is because of the love and professional training that everyone there gave to my father, I am forever thankful to everyone in that entire staff. [name removed] and family