Mulberry Gardens Memory Care

Visit often. Don't let the little things slip. I have had to stay on them regularly about the cleaning of her room.. it appears dusty often. Don't be afraid to speak up for your loved one They could improve by doing daily checks of residents rooms for cleanliness and the clothes they wear. [name removed] often wears dirty clothes every day. They should be more observant

MY FRIEND MOVED TO MULBERRY GARDENS IN JUNE OF 2023. I CAN NOT BE PLEASED WITH THE CARE HE RECIEVED. THE STAFF WAS VERY CARING AND ATTENTIVE TO MY FRIENDS NEED I HIGHLY RECOMMEND MULBERRY GARDENS

2 price increases in a year Don't get any updates Activities were better in The beginning Room not cleaned as well as beginning Just as she moved in Another Corp took over and I believe is was the one who had taken over Where she was and was Not happy with them Also turn over in staff Lately so not sure what is happening Considers changing again but that just causes more confusion For the resident They did work with us Though on the rate increase after I told them 2 on a year was not acceptable For now it ok

The staff is amazing! Very professional and compassionate. The staff interaction with the residents creates a family atmosphere. Every name is known and every personality is accepted. The residents are treated with the dignity and respect one would want for loved ones during what can become a very trying disease. It would be nice to upgrade the facility a bit more as far as furnishings in the dining area. It's difficult to do because of the wear and tear with wheelchairs and such. We've noticed it has been difficult retaining cleaning and housekeeping staff...a common problem. However, someone is always willing to pitch in to pick up the slack. We will forever be grateful to A Place for Mom for the recommendation of Mulberry Garden MC.

What our family likes the most about the Mulberry Gardens Memory Care community is the staff members. The staff team there was always helpful and we would recommend this community to other families based on the experience we had with Mulberry GARDENS

My mother in law loves the food and the staff at Mulberry Gardens Memory Care. She says they treat her like family. We have seen the meals and they are high quality. [Name removed] is the nicest and most helpful employee that they have. She is the best. She took care of everything for us. Even made house calls to get paperwork completed. I would highly recommend Mulberry Gardens Memory Care to others!

My dad was at this facility for 19 months and my mom for 1 month. It was originally owned by [removed] and it was awesome. Now it's owned by Sinceri Living and it's not so awesome anymore. My family's experiences: 1. My mom passed away there[date removed]. We had her room cleaned out the [date removed]. We were still charged a month of rent ($[removed]) because we didn't give 30 days notice!!!!! 2. We were told multiple times that we were not allowed to speak to the staff and vice versa. 3. Rent went up from $[removed] in 2022 to $[removed] in 2023 (at least for my dad). I believe different families are paying different amounts. 4. My dad had a DNR and yet he ended up at the hospital a minimum of 3 times. The last time, he was found unresponsive. The orders were to call hospice but they panicked and called the squad. When I confronted them about why they didn't call hospice, they said they did but hospice didn't answer. Hospice says there was no record of Mulberry calling.

The staff is very caring and professional. I would recommend this facility to family and friends, based on the interactions that we have witnessed. The residents are on different levels, which makes for an interesting mix of personalities.

The experience is very good. They seem to tame on top of things, and will address any concern or issue right away. Most of the staff is very friendly, but don't really say much unless you ask. It's very good value.

This is a beautiful community. If your family member is not a fall risk it is a very nice place for them. The staff communication with the family was good. It would be nice to see to see more fall prevention technology in the resident's rooms, such as thermal imaging to alert the care staff of potential falls.

Everything has been going go so far, the only issue we had which is now resolved was the call button situation, not having a long extended cord did not really work out for our loved one see we needed to get a life alert button instead. The staff have been very friendly and helpful, we are satisfied with the choice we made. They are doing a lot of activities and even how activities away from the facility, and the staff have been really good at discouraging participation. One huge thing for us, is they bring a dentist to the community which is so convenient for us.

They have a calendar of activities for the residents to choose from. I like the memory care unit since this is what my loved one needs. The staff are up-to-date on how they should treat the residents. I am very satisfied with the community. The staff is good to work with, along with being friendly.

[name removed], our advisor came to our house well prepared with pictures, brochures, handouts, etc. and answered all our questions. She did an exceptional job and we are really hoping we can have this place as my brother's home.