Eden Vista of Stow

We were only there for three days before Ma passed away. Overall 3 because we paid for five weeks and it took forever to get our funds returned....the place was clean, it did not have odors. The entire staff of care people was great. Food was pretty good too. Nice facility. Othere than the office/$$ hassle the staff and facilities were very good.

The memory care unit is a great place to have your loved one go if they’re qualified for memory care. Starting from the DON of the memory care is an amazing addition to the facility, She takes care of the residents like they are her own parents! It’s rare to find people now a days that still put their hearts into there jobs! The staff working direct patient care is amazing with the residents! They act with great respect towards the residents. Being an aide is far from easy! The kitchen staff is amazing too!! The residents throughout the week have a plethora of activities to do throughout the days! I highly recommend looking into this memory care for your loved ones!

This is by far one of the best places to have your loved ones. They take amazing care of the residents living here and the memory care director goes above and beyond for them. The amount of activities on a daily basis keeps your loved ones occupied all day.

My mother was at the facility for a year starting when it was the Landing. When Eden Vista took over, we moved my mother, who was diagnosed with Alzheimer’s, into their memory care unit at their suggestion in July 2023. Within a 3 month period there 3 instances I had to bathe my mother as she visibly not receiving physical care and I was not notified of any changes in medication or behavior related to dx unless they sent her to ER. One time I noted she had 2 pair of pants on, one covered anther with dried urine on it.I was reassured by manager that things would improve, however, it did not and after having to bathe my mom due to severe body odor, I had to quickly move to new facility in October 2023. They are now forcing payment of 25 more days which she was not at their facility. I didn’t want to move her but had no choice and ended up separating her from her husband who remained there until we could move him 2 weeks later. I would be cautious if looking for memory care here.

We had a very good experience with Eden Vista Stow. [name removed] was great to work with and the staff went out of their way to make sure our mom stay was comfortable. It was a very clean environment and her laundry was done regularly. She enjoyed going to the dining hall for her meals, which was prepared by an excellent chef. I cannot say enough about the nurses and caregivers that provided excellent care. Her family is most grateful for them.

My husband never complained about the food. I would recommend the facility to others.

The staff take great care of my mom and are very warm and caring. They spend a great deal of time just talking with her and interacting. When she isn't feeling well, not only do they address her medical issues they comfort and soothe her. She tells me all the time how nice everyone is to her.

Eden Vista of Stow is a good place for my mom and the staff members are great. I appreciate your guys for helping me - they could do more activities. However based on the experience we have had so far, we would absolutely recommend this community to others.

5 for all, however our loved one did have some belongings go missing so we aren't sure if it was theft or truly just a loss. However, the memory center space is nice; staff engaging. Outer patio area w/ lovely seating and green space area.

After almost a year we had to move our family member. There has been a recent change in ownership and management. There were very few residents in AL, and overall little socializing between those few residents. Receptionist/front desk worker was always helpful and nice. Our family member complained about the dinners which were not very hearty with only minimal fresh fruit and few fresh vegetable choices.

We come to visit everyday and the community is always clean and we would recommend The Landing to other families

It's a wonderful facility. There's no reason why you should not put your family member here. They take very good care of the residents. I see no fault in any of the staff at all. It's a beautiful facility, and they are doing wonders for my dad. He's enjoying the activities and participating a lot more than we expected of him. Five stars all the way!

My mom chose The Landing and wanted to go there. She felt it was a warm environment and felt more like home. That being said, it was still an adjustment for her. It's taken a few months for her to accept that she's there, and it was not an easy process. So for other families, know that even though the service is great and the staff are friendly, it does take an adjustment period. But they really try to keep her on track. They have people coming in and out of her room all the time to check on her. Even though she's in the room by herself, people are always coming in and out. Their communication is out of this world. They call you about everything that happens. I'm never without knowledge of what's going on. If she falls or is getting PT or getting her hair done, they always call about everything. She does not like the food, but a lot of that has to do with the fact that food is hard to chew with dentures. And sometimes they serve Mexican food or things she didn't grow up with. She prefers more of the American classics, which they do serve as well. They do have quite a lot of activities, and they all try to get her to go. It's expensive, but all of these places are. I shopped around, and their price is comparable and on point with what's in the area.

Studio apartment reminds me of a walk-in closet. Staff and residents seemed friendly, and location is nice though.

The staff is great. The director is absolutely wonderful. Communication is good between the staff and the families, and they keep us well informed. They return calls and emails quickly and everyone including the receptionists jumps in and helps out whenever needed. I would recommend this community to others. The nurses are wonderful and they go above and beyond. The activities director is hands-on and mom loves the games

The community is just like a family. they are always available to answer questions and are very nice. They are creative and accommodating in finding a way for us to visit safely.

The staff is super friendly, I feel my mom has gotten wonderful care through the Pandemic at The Lodge. They have kept people out of the building to keep residents safe. The layout is good. I am very pleased with The Landing of Stow. My mom is getting the VA Aid and Attendance benefit which has been very helpful financially.

When my husband and I first came to The Landing of Stow, we were in crisis mode. My 94 year old mother had just broken her hip and her arm and with no immediate family any closer than 3.5 hours away, we knew we we had to find a place that would care for mom while we were at our own homes in other states. From the moment we walked in, we were made to feel at home and comfortable ourselves. But one of the most important things we were encouraged to do was to speak to the residents while on a tour of the facility and ask questions we might have. And my question was a simple one - "what do you like the most about being here?" to which the response was a unanimous "the people here are so friendly". Since then [names removed] have answered my questions, calmed my fears, and assured me that mom would be a joy to have under their care. Although mom has only been there a few days, with pieces of furniture and familiar things from her home surrounding her, she has settled into her new home and has even begun making some friends.