Mountain View Assisted Living

Facilty Director lacks compassion for the patient's. Families are Discouraged from being involved with their loved one. The facility is very understaff. The facility Director needs to treat all the patients/residents with dignity. Facilty is very rundown.

My Mother was placed in this facility 11 months ago by DSS -ONLY due to a price break. The director of this place is the most UNCARING cruel person I have ever met. She has NO compassion for these patients. I am trying to get my Mother out of this facility before she dies due to the lack of care. Since I reported this facility my Mother has been abused. It's heart breaking to see these patients with bedsores and burses. DSS does not care and feel all is ok. It's sad no one cares in our government as I have reported this facility several times. Please be careful if your loved one is in this facility.

Almost two years my mom was placed here. I visited mostly on a weekly basis. The facility was old but clean and great attentive staff. They treated my my like their own. However, when after 20 years of operating this facility unfortunate health problems occurred and they were forced to bring in new management. Bad choice! In the past year the facility is not clean, short staffed, unsupervised residents for long periods of time. No activities, terrible food. In other words, this place has gone to hell. My mom's hygiene was little to none, her good attitude and smile was slipping away. Between November 2017 and January 2018 the lost more than a dozen residentts. Imagine that? I called to complain tried to talk to new management [name removed] and stay on top of her care but no results, no return phone calls. My mom was giving up and begging to go home. I lost my mom this past May. I believe 80% was due to her poor care under their new management. I would not recommend this facility for anyones loved one as long as [name removed] is in charge.

Avoid this place like poison. Negligence abounds at every turn. Inexperienced aides that have no idea what to do or how to do it. Half the residents had some kind of bruising mostly in facial areas including my mother who suffered a fall due to faulty recliners in the common area. I have no idea why they have not been shut down yet. Don't go near this place.

I visited the facility after hours and have no idea about activities or care so can't rate that. The price is the best in the area, hands down. It was clean. However, the old building, tired furniture, low ceilings, no carpet gave the facility a tired institutional feel. After you've visited a few places, you can tell right away if the feeling of the place is light and joyful. That's not easy to find. And the physical environment is not always a reflection of the level of care, which I couldn't verify. They were eating dinner which seemed well organized.

We really liked the tour at this community. the staff was nice and the community really is impressive. We liked the nice variety of meals and the community was very clean with a nice atmosphere. They off a good list of activities for the residents. The rooms were nice. This location was a little further for us, but we would highly recommend this community for the care of a loved one or friend.

Old facility but people well cared for. Caring staff but very small semi rooms. Good outside space. Not for us but good.

we dropped in and met with Angie who was very gracious. The facility was very clean and clearly the residents were well cared for.

After being very unhappy and even concerned about the care of my loved one at some fancy facility, I started a search for a safer home. One that cared for the residents more than their profit line. My prayers were answered when I got a call from Lynn at A Place for Mom. She listened to all my concerns and needs and led me to Mountian View Assisted Living. I have never seen such care, professionalism, needs addressed, cleanliness, and the true caring and love for each and every resident. The whole staff cares for each resident as a single person and their needs and wants, which is usually different from another. I can not express enough the relief I have now knowing my loved one will spend her last days with not only her needs met, but surrounded with true caring and love.

They bend over backwards to satisfy any need. What a blessing!!