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Mission Palms of Mesa

6461 E Baywood Ave, Mesa, AZ 85206
2.0
Review Score
118 reviews

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Anonymous - Loved one of resident/client
5.0
Review of Mission Palms

It is really good and the therapy is good. They are taking care of my wife. They joke with her. All of the staff provide good care to her. They are always cleaning the floors. The meals are good. Everybody is good with updating me about my wife.... Read more

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About the facility Mission Palms of Mesa

Mission Palms of Mesa in Mesa, Arizona is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Nursing Homes
Nursing Homes
Nursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.

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Amenities at Mission Palms of Mesa

Health Care Services

High Acuity Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided

Room Amenities

Wi-Fi/high-speed internet

Facility Amenities

Transportation & parking

Resident Parking Available

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Services

Beautician
Laundry Service / Drycleaning

Languages spoken

Spanish

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Reviews
for Mission Palms of Mesa

Write a Review

2.0

Review Score

Review Score

118 reviews

2.0

Out of 10


5 star

34%

4 star

31%

3 star

18%

2 star

11%

1 star

9%

118 reviews

A Place for Mom has scored Mission Palms of Mesa with 2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Mission Palms of Mesa has 118 reviews with an average "overall experience" of 3.7 out of 5.

How we score communities
Cleanliness

3.7

Friendliness

3.7

Meals & Dining

2.0

Care Services

3.7

Activities

3.7

Staff

1.0

Value for Cost

3.7

1-20 of 118 reviews
Sort by

3.0
Alytha R - Child of resident/client
Nursing Home
August 21, 2023
Rats

Rats in and outside of building Especially by dumpster Never got what put on menu for meals Never get charge nurse when I need to talk to them about my nurse aide Only got 1 bath the whole time Might contact Governor

Cleanliness

3

Friendliness

2

Meals & Dining

1

Care Services

2

Activities

1

Staff

1

Value for Cost

1


1.0
Amy - Child of resident/client
Nursing Home
April 17, 2023
Don't put your loved one here!

My father was here for 2 days and we had him moved immediately. Be aware there are 2 sides to facility. One looks like the brochure and the other side has long term people living there and the quality of care is awful. We chose this because of the 4 star review. What a huge mistake! 2 days of horror stories.

Cleanliness

1

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


1.0
Paul walker - Loved one of resident/client
Nursing Home
April 12, 2020
Don’t do it

Don’t not take a family members there the staff gives you the around they didn’t them take phone calls my family member was Treated like he was in jail and threatened to be kicked out pushed out the door and left outside in his time of national crisis with the COVID-19 unhappy all the way around not getting answers not have been able to communicate with my family member or his experience ever

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

It is really good and the therapy is good. They are taking care of my wife. They joke with her. All of the staff provide good care to her. They are always cleaning the floors. The meals are good. Everybody is good with updating me about my wife.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

The staff are kind, loving, and it is clean. They are on top of making sure I was updated!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

My loved one enjoyed it and they treated him well. The staff were very responsive. He said the meals were pretty good. It was kind of bland but not everybody wants spices. They did not contact me but he wasn't there all that long.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

The overall experience has been an A plus!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

It was good.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

I was happy there. It was beneficial. The rehab was good. I was really happy with all the staff. I made some nice friends and I am keeping in touch with them. They should provide more linens. I enjoyed the food. The communication was good. They did not explain much.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

It is good and the therapy is excellent. The staff is wonderful but the night staff are not real consistent. The medications are late. The case manager and kitchen staff are good. The CNA's are good too. The meals are not very good. My family is here when they update me. My nurses both update me.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

They have been very easy to communicate with and have been attentive to my dad. My dad likes the meals a lot.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

It actually is a very nice facility. My loved one seems to be happy there and well fed there. There have been some major concerns with not all his critical medications being administered while he's there. When relatives came to visit they told us that he would be wandering the halls alone and sometimes would get lost and the staff would have to find him and bring him back to the right area. The staff never told us about these things happening, it was all was relayed to us through family. We would be more comfortable if they could tell us what he had been doing.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

My experience at Mission Palms of Mesa was fairly good. The therapy program is fantastic but in general, they could use more aides. A majority of the staff was friendly throughout my stay. There was also an issue with my medications that I ran into following my discharge from the facility. I am not sure whether or not it was the doctor or the nurses' responsibility but it was something that took a few days to straighten out. In terms of the actual care, the did beautifully, but they are just overworked. The meals here are better than the hospital but I think we could have more variety.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


2.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

It was not good there. The administration was not good. My loved one did not complain about the meals. All of the departments need to improve, especially case management.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

The place is clean and it looks nice enough. I feel like a lot of the employees are rude and obnoxious. It doesn't seem like anyone there likes their job. My brother will ask for things and 20 minutes later they still haven't come to check on him. The staff seem to just tell us what they think we want to hear so we go away and then they don't do anything. I'm not happy with the doctor they have there. There was an issue with the staff not calling me when people would come and check my brother out for a few hours.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Loved one of resident/client
Nursing Home
March 13, 2020
Verified Review
Review of Mission Palms

The overall experience was terrible. I have been there on three other occasions and had great experiences before, which is why I had chosen them for this stay. This was so disappointing because I had been treated so kindly on my past stays. The food is excellent, the administrative staff are still wonderful, and the physical therapy and occupational therapy are fabulous. I was put on a do-not-get-up list when I'd asked to be gotten up for breakfast. They never, even once, offered to give me a bed bath and I couldn't even find a wash rag. The staff were kind of mean. If my roommate hadn't made my bed with new sheets, I wouldn't have had my sheets changed during my stay. I would only recommend them if I knew things have gotten better after this stay. The food was outstanding and the chef makes his own soup, and oh my word, you can't get better than homemade soup.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


0.5
Anonymous
Nursing Home
February 7, 2020

This place is what I've now dubbed the "house of horrors".... The staff just doesn't seem to care AT ALL...Woke me up at 4 a.m. to sign papers...Really? 4 a.m.? Whenever I needed a nurse, took 1-2 HOURS for them to respond to my "pushing the button". The food is something I wouldn't give to my dog or even a cockroach! My poor roomate had to sit in her own pee for two hours because no one came to take her to the restroom. Plus, she was diabetic and on oxygen and took 10 meds which she never recieved her whole first day. She ended up having to call 911 to get her the hell out of there. I needed transportation to a vital dr's appointment, and even though they had a month to realize this and assured me they would be there..no one showed. Thank God my husband could leave work and take me (though i was 2 hours late). I said I'd NEVER go back! And I want to warn anyone else to never use this facility! It needs to be shut down in the worst way. Please heed my warning~~~~

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
Anonymous - Loved one of resident/client
Nursing Home
October 21, 2019
Verified Review
Review of Mission Palms of Mesa

The staff was good. The food was good. I was surprised at how nice and good it was. There was lots of noise in the room from being so close to the nurse's station. My loved ones were very uncomfortable for many people. Rooms too cold. Had to turn off the air unit.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Resident/client
Nursing Home
October 21, 2019
Verified Review
Review of Mission Palms of Mesa

My nurse was good! She'd keep coming in the room at night to check on me, and gave me my meds when I needed them. What I didn't like was the wait. It took about 20 minutes to get help a couple of times. I like their night shift nurses. They'd come in right away. The physical therapists were very good too. They'd talk to me and tell me what I needed to do.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Nursing Home
October 21, 2019
Verified Review
Review of Mission Palms of Mesa

I like everything here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Mission Palms of Mesa

Mission Palms of Mesa offers Private and Semi-Private. Learn more.

A Place for Mom has scored Mission Palms of Mesa 2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (480) 832-5160 to reach a resident at Mission Palms of Mesa.

To reach a resident at Mission Palms of Mesa call: (480) 832-5160



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.