Merrill Gardens at Tacoma

I think the best thing is she is around other people and enjoys the musical entertainment. She is quite the critic! We would definitely recommend the Merrill Gardens at Tacoma community to other families who may need a place for their loved ones.

Overall a good facility. The food service has gone down in quality. Also, the food is not delivered hot which is a constant complaint from my mom.

Merrill Gardens at Tacoma is very welcoming. The facility is clean and beautifully maintained. They take very good care of my parents. Based on the experience we have had so far, we would recommend this community to others who are looking for a place for their loved ones.

The staff and residents are welcoming and consistently friendly and caring. This is a vibrant community to live in.

This is the best place I have seen so far for my loved ones, and they choose this community. There are some many good things about Merrill Gardens. There is a movie theater, garden club, women's and men's club, and there is music playing in the hallway. The community feels calm and everyone is very nice here. The staff are great to work with. There are times I have had to check on my loved ones and couldn't get ahold of them, and the front desk was friendly and efficient to get ahold of my loved ones for me to call me back. My loved ones really enjoy the food. There are lots of different options for the residents and this makes it interesting. The food is delicious tasting. There is a standard menu for the residents to order off of if they don't like what is being served. The food is restaurant quality. There are lots of activities for the residents to choose from if they want to get involved with it. There is a washer and dryer in my loved one's apartment. There is an outdoor space off each apartment big enough for table and chairs, and a full kitchen in the apartment. There is housekeeping, on staff nurse, the room, indoor postal area, medication management, meals, activities, and transportation that is included in the monthly fee.

Good housekeeping, & good food. Front desk staff are rude and unhelpful. They can help with meds but not insulin so they don’t really provide diabetic care.

The community is wonderful and feels like living on a cruise ship! The are very friendly. There are a lot of activities for the residents to take advantage of. The food is very good. This seems to be one of their main attraction. They cook most of the meal when you order, it seems like it at least.

I DO NOT RECOMMEND Merrill Gardens Tacoma.1)They DON'T HONOR POLSTs.If a resident goes down staff will start CPR until the Fire DPT comes and sees the POLST. My parents have definite wishes and want no life saving measures. How distressing for my mom if her husband had a heart attack, staff would start CPR. This is a travesty to not honor a legal document.2) the manager has little compassion for elderly.My mom has vision problems.She can't see the laundry machine to work it. the manager's, response, "I have shown your mother at least 20 times.I'm not exaggerating"3)We had to hire a private care giver.Once the staff "forgot" to put sheets on their bed, they slept on mattress pads a few days.4)Response times need to be adjusted. My mom requested a medication, 2 weeks later, NOTHING!.After a procedure my mom had to ask for pain medication at least 2 hours before she needed it due to bad response times.I HIGHLY RECOMMEND if you are looking for elder care LOOK SOMEPLACE ELSE

We moved my mother in law to Merrill Gardens 6 months ago. This is a beautiful facility and extremely well maintained. She loves the food and seems quite happy. We had hoped she could live fairly independently, but has needed more care than we expected. The nursing staff apparently has total control over how much care she should have and tallies up the numbers that indicate what the cost will be. It has become quite expensive which was something we hadn't planned on. Although she does need some help physically, they up the cost based on how good they perceive her memory is. She is still pretty sharp, but it doesn't seem to matter. But all in all, I would definitely recommend it.

Everyone at this facility has been very nice thus far. My Mother is so much happier here. The facility has lovely accommodations and they even allow her to have her dog. However, she has complained about a few things she doesn’t like. She says that they need a lot more busy activities and she is bored out of her gourd. I’ve heard her say that most of the time the residents just play bingo and watch TV which isn’t much fun. My mom is blind and there have been a few instances where she has tried to get the attention of the wait staff in the dining room and they didn’t pay attention so she didn’t get served for that meal. The other thing is that she is living on the 3rd floor. She does have her dog with her and it’s really hard for her to get down the hall, on the elevator and outside with her dog. My mom is currently waiting for a room on the 1st floor. I would recommend this facility to other families.

Lovey, I toured a very nice two bedroom cottage with a garage. Very welcomming

When I toured the Merrill Gardens at Tacoma, I noticed that the place was very nice and so were the people. When I got there for my tour, the tour guide was on time and had a lot of information for me. The place was a good choice, but we picked another community that we thought would for my mother's needs better.

This community has a separate building for memory care. I just did not get the feeling this would work for us. The person that conducted the tour was nice and accommodating. The community seemed clean during our tour.

We had a good tour here. The community is small. The staff was nice and friendly and was able to answer all of our questions on the care here. We would recommend this community if wanting something older with good care.

My parent lived at the Merrill Gardens memory care house for over a year. She started going downhill, and was sent to the hospital where she remained until another placement was finally found. I did not appreciate the way the incident was handled. It was disrespectful and the administration was not helpful at all. My parent was overlooked in many incidents; Merrill Gardens claims to help find appropriate new placements for folks who can't live there anymore. But excuses of staff shortages, and other excuses were not acceptable. I would not recommend this facility to anyone.

My mother loves her apartment in this retirement/assisted living community. The nurses, dining staff, activities are wonderful. She knew from the moment she walked in this is where she wanted to be,