Merrill Gardens at Auburn

The facility feels comfortable and welcoming with bright and airy common areas. The staff is friendly and helpful. I find apartments well laid out with studio, 1-bedroom and 2-bedroom units. Units have washer/dryer, ADA bathroom and shower. The 1 & 2 bedroom have kitchens.

We moved after 6 months to a rental on my son's property. We concluded we were not disabled enough to take full advantage of all the services. The facility was comfortable and quiet. Staff was helpful. The monthly fee at the upper limit of our budget and we really moved because we could meet our needs more economically with a little help from our family.

They are helpful and friendly. One reason I picked this community is because they have a washer and dryer.

All homes for the elderly have problems...mainly finding and retaining good employees, including management. Merrill Gardens is not perfect, but is better than the rest overall and that's why I selected it for my friend. I would definitely recommend it to anyone in need of assisted living.

Merrill Gardens at Auburn is FANTASTIC!! The grading task was incredibly easy - so very happy Mom is in such a wonderful place. I would recommend Merrill Gardens at Auburn to others.

The caring, cheerful, skilled and thoughtful staff at Merrill cannot be praised enough! They have helped my aunt and uncle through the pandemic, through physical changes and illnesses and through cognitive changes. The support and extra effort in making my family feel safe, well-cared for and loved is outstanding. Activities are designed with the happiness and enjoyment of the residents in mind. There are several activities for individuals and groups, a concierge service, shopping service, appointment driving and much more. The quality of health and personal care is equally outstanding with the caregivers being genuinely concerned with the well-being of my aunt and uncle. There have been several challenges over the years and the care staff have consistently met all of them with kindness, support and excellence in care quality.

Merrill Gardens is a very clean community and their staff members are great. The meals are ok, it seems to be the same bland items. However at least its by order and not a buffet. There are almost no physical activities. There is only chair aerobics which our loved ones scoffs at. It just seems to lack creativity. I recommend it for a social person with limited physical needs. Meaning. It's in the city and really no place safe to go for a walk.

I would recommend them for their loved ones as long as the cost is not prohibitive. The facility is very nice, great care and lots of activities and services for the residents are available. I picked this community because of the well maintained facility and focus on the health and safety of the residents. The location from my home is very convenient.The staff have been wonderful and very communicative with us. They are great at keeping Mom busy with games, conversation, and special outings. She started out in assisted living, and is now residing in the memory care unit.

I wouldn't recommend this place to my worst enemy. I was the POA of the person who stayed there. He had a stroke They never contacted me. I got contacted by the hospital very [removed]. He ended up dying in the hospital. I probably should have got a lawyer to deal with this, but it was too hard on me.

Satisfactory to excellent. We picked this community because of the availability and location near family were deciding factors.

My loved one is currently a resident at Merrill Gardens at Auburn. The staff is incredibly helpful, super nice and very knowledgeable. The logistics were well coordinated for the move in process. I recommend bringing an extra hand truck. All of the hallways are wide. Communication with the family is excellent! The staff is very proactive and responsive. The entire staff is over the top nice. The food is fantastic; fine dining. The chef does a wonderful job with the menu and there's many options to choose from for all meals. I personally enjoy the wine selections. They have daily activities (Mom especially enjoys the daily movies, bingo and a visit every couple months or so to get her hair and nails done). There's always something to do and plenty of companionship. This facility is a fantastic place and is the perfect home for mom! I would recommend this facility to others.

What we like the most about the Merrill Gardens at Auburn is the staff, they are very nice and professional. The residents living there seem happy which helps her during the adjustment period. The community is also very clean!

This is a wonderful community for our loved one. Our family is pleased with the care our loved one is receiving from the caring staff. The communication with the staff has been wonderful. There are three meals a day served to the residents, and they have choices for the residents to choose from. Overall, this is a community I would recommend to friends for their loved ones.

The meals seem to be the only area lacking. Our mother feels they over salt most things. She is enjoying most aspects considering she did not want to go to assisted living. The staff is outstanding and the facility is well appointed

We are very happy with Merrill Gardens. It is not a depressing environment, it is more bright and cheery. We have had other experiences with facilities where it is depressing right when you walk in the door. When we walk in the door here, there is a lot of things happening and just feels more positive. I would recommend to other families.

Staff and residents are quite friendly. The facility is new and well designed. Meals are a bit of a problem. From the time you sit down it can sometimes take up to 2 hours to get a meal. Often the food is cold to boot. Not exactly the “gourmet meals” they promote. My mother has basically given up on regular meals at the dining area. She subsists instead on sandwiches and breakfast cereal. Disappointing to us because that was one of the primary reasons to move to assisted living.

I ended up picking this facility for my loved one because it’s a new facility and she would be close to me. In the beginning, there were a few small problems but those have been corrected. The staff members are very friendly and helpful. I am very happy that I placed my loved one here. The food here is excellent and they serve a variety of things like prime rib, stew, and BBQ. I would recommend this facility to other families.

Merrill Gardens at Auburn is a nice and clean facility. The staff is very friendly and attentive to my mom's needs. She likes the food that they offer. They do offer activities that my mom likes and participates in, such as Bingo and she enjoys the singing. They have a nice courtyard there for them to be able to sit or walk around and enjoy the outdoors. I feel she is in a safe and secure environment.