Meridian at Stone Creek

I needed to move my mom into Meridian at Stone Creek while also dealing with my stepdad being in and out of the hospital and nursing facilities at the same time. [name removed] worked with us through the application and move-in process. She is incredible and truly made the process as easy as it could have been. She went above and beyond more than a few times making it possible for my mom to move in with the least amount of effort and in a very short time frame. Her apartment is very nice, very accommodating, and very comfortable. The common dining room and lobby have a beautiful and inviting atmosphere with a wonderful fireplace. It feels like an elegant hotel lobby. Thank you to [name removed] for all her efforts and help!

Unless management has changed, this is not a safe environment for your loved one. They are a no lift community so as your loved one ages, they will not be able to get them out of bed and into a wheelchair. They do not disclose their limitations so there is no way of dealing with people who end up with physical limitations besides to let them lie in bed and grow bed sores. All of these establishments go through managerial and staffing changes and the phase that they were in when my dad was being cared for meant that he was not being cared for adequately. We reported the facility to the state and I'm sure that they will go through a series of change and hopefully become a better environment for people.

Birds dropping taking over outside entry...washed daily don't sit in chairs Staff turned over month after we arrived Memory care huge area, staff minimal. Phone answered sometimes Get out before 8pm or you may get stuck inside

It's been a little confusing with the staff turnover, but generally fine.

I guess it's fair to say that I have mediocre feelings about Meridian at Stone Creek. One always hopes that their loved ones will get super good care. This place is busy and they do the best that they can, I guess. All the hype about activities was just that, hype. The staff are nice people, it seems, but there's a limit to how many dirty diapers one can change without getting jaded. The price is crazy high, but isn't it everywhere?

Extremely poor & overwhelming for anyone to gave to be put in & thru!! Absolutely so filthy I've only unpacked a very few things I knew where to find. The rest I refuse to expose to this filth to use !! The young gal who is the "1" & only one at this whole place has told me so many times they don't supply her with the cleaning supplies she needs & that there is absolutely no way she can do this all by herself. I went & bought her several things to clean some here & then I said forget it a the whole place from the ceiling, walls floors etc need cleaning. I just notices some of the floor is separating yesterday too but haven't told them yet. They won't fix it anyway!! It's a 1 with almost No friendliness. The 2 maintenance guys are mostly friendly & very leery to say anything for fear of retaliation. 1 of the 2 just had enough & quit last week. They don't give them hardly anything to do any repairs either !! I've had a broken toilet seat for 3 weeks now & they can't seem to come get it fixed. Least my 2nd bathroom has one that's O.K. for right now!! I don't use their quality of care as I am independent. Have heard several complaining about it though. I refuse to eat in the dining room after listening to what others have told me & that the cooks are filthy & more are needed to do the job. Plus they way way too much for meals here !! As far as activities I'm Not interested in anything they have aside from the fact the few that do attend need to be totally helped from what I've heard. I don't mix in with the folks that are there for partial nor total help as they are paying for it & this place needs to be there to help them .. not me helping them !! My rating of this place is a total - - - - - 100 & No plus to it !! The water pressure is so low it hardly comes out & absolutely none of it is Hot !! It's a total loss !! The independent area I'm in might be 1/4 full if that even !! Very sad !!

It was good initially but went downhill quick. Too much overturn of employees and the food end up being not so great. I think the biggest thing was that the staff turnover was big and ended up not being friendly. The room itself was good.

My parents moved here in July 2023 and in the beginning things were decent. Food was good, activities and services were all positive. That lasted about two months and things have gone downhill since. Massive staff turnovers. The Chef left, the menu options are minimized, they are constantly out of food options and residents are not given alternatives. Not offered a lot of fresh fruits and veggies at all. The housekeeping service is minimal, they will vacuum and wipe down the bathroom. Turn over in that areas also means there have been weeks they don't show. Also, pay for laundry and that hasn't always been done. In the recent couple months, the bathroom toilet runs constantly, they said they fixed once but still has issues. Currently having issues with no hot water and a pipe bursting causing flooding. These would all be easier issues to handle but they do not communicate with residents. If you want to know you have to ask the front desk, calls to exec dir no response

The items I rated lower than the best here are the reasons: cleanliness is basically because of the consistent and bothersome bird poop at the entry way, quality is rated at four because sometimes it is difficult to know who to talk to when I have questions and I seldom get calls back when I leave messages. Food rated at 3 is from what I've seen in the memory care area does not seem to be the same level as what they serve in the dining room. That could be partly a memory care issue not really sure.

Over the course of 6 mos this place has gone from great and clean to suffering staffing shortages resulting in unhealthy uncleaniness and restaurant server shortages. Big personnel turnover. Hoping for changes for the better soon

Mom dug her heals for 2+ yrs, 84 a widow for 4 years, independent and still driving. Mom had in her mind nursing home when we broached the subject of a senior community. We thought this summer we would ease her into the thought of a senior living so we made some appointments to visit afew. Hmmm the first two gave me a nursing home vibe, we didn’t see anyone milling around there was a person doing a puzzle. Ugh not a place for mom. We walked into The Meridian at Stone Creek not what we had visited previously. There were residents visiting and enjoying a outdoor space, some in the snack bar and also in the library. The staff were very welcoming which all had been but the atmosphere was different. You walk in and it seems more like a hotel. Mom was excited we were shown several apartments and SHE said “I think I can live here” surprise! Before we left she had picked out a apartment and she was in. We moved her in two weeks ago she’s making new friends she’s loving it. She’s busy

Upon entering the facility, the home feeling and friendly staff. The cleanliness and the way they talked with my father and not over him was too wonderful.

My daughter brought me to this place in hopes of finding me a home and new friends. I liked the people, the inside of the building, the place did not stink.

Scheduled a tour for my mom because we just want her to be happy and well looked after. The staff are amazing and the facility smelled amazing. Even the residents seemed very friendly and happy.

Today my husband and I enjoyed an informative tour at Stone Creek in Milton, WA. We were shown a bedroom for assistance care and a bedroom for memory care. Our tour guide, a director, was very knowledgeable and helpful in answering our questions about residents and their placement in this care facility. We have a 94 year old relative who may need to transfer here from another Assisted living residence. We were able to view menus, activity schedules and all areas of the building. The director explained costs, procedures of admission and other concerns about continuing prescriptions delivery. We were glad we came and had our questions answered.

Dining area was beautiful Open concept as you walk from place to place. Apt was roomy and not claustrophobic. Kitchen had lots of storage. Lots of community activity's and open for ideas from residents. Pleasant staff.

[name removed] was excellent in knowledge and helping us navigate our visit to this beautiful place! The food was good! Such genuinely friendly staff! Clean and well kept everywhere we went on the property! Thank you for a blessed first visit!

We did a tour for future living dor our mother. Doreen was excellent. All the staff we met were friendly. Everyone looked like they enjoy their jobs. The facility is clean and the meals looked delicious. This will be one of our top picks.