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There is always room for improvement, and the first 4 months have been a transition period for Mom and all of us. The ratings have improved for us this past month. When they say "light cleaning of rooms, they mean it. I feel they could do better. The Med Techs are all sweet, but they need more training when it comes to the administering of eye meds (most important in Mom's case). Mom does not participate in activities other than Sunday church service due to her blindness and hearing issues, but I do see a lot of residents participating and looking forward to it. Everyone is super friendly and we are very satisfied with how Mom is being taken care of there. I would highly recommend the Madison at Ocoee to anyone in need of assisted living.... Read more
As a trusted assisted living and memory care community, Madison at Ocoee is here to serve the unique needs of the seniors of Ocoee, Florida, whether they’re seeking assistance with daily living or are needing help with Alzheimer’s and dementia care. Our team of specially trained, dedicated, and loving caregivers encourage residents to live life with freedom, purpose, and vitality.
Our secured community neighbors outdoor shopping centers, Downtown Winter Park, art shows, Magnolia Park in Apopka, and wildlife trails and car shows at Lake Apopka, perfect for day trips and family visits. Come see what makes our established community really feel like home.
We’re ready to provide residents with an enhancing lifestyle with associates on site around the clock. Trusted team members take good care to assist residents with medication administration and management, off-site transportation, grocery shopping, and personal care like bathing, dressing, and grooming. We also provide individualized memory care and offer brain fitness and memory enhancement programs, as well as a community emergency response system. Our on-site nurse, doctor, and a number of therapists are readily available to help with any health concern or emergency.
Dished up three times a day in our modern and upscale...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.1
Review Score
Review Score
47 reviews9.1
Out of 10
5 star
47%
4 star
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3 star
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2 star
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A Place for Mom has scored Madison at Ocoee with 9.1 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Madison at Ocoee has 47 reviews with an average "overall experience" of 4.2 out of 5.
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There is always room for improvement, and the first 4 months have been a transition period for Mom and all of us. The ratings have improved for us this past month. When they say "light cleaning of rooms, they mean it. I feel they could do better. The Med Techs are all sweet, but they need more training when it comes to the administering of eye meds (most important in Mom's case). Mom does not participate in activities other than Sunday church service due to her blindness and hearing issues, but I do see a lot of residents participating and looking forward to it. Everyone is super friendly and we are very satisfied with how Mom is being taken care of there. I would highly recommend the Madison at Ocoee to anyone in need of assisted living.
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I would recommend Madison highly. They have caring staff, works with each resident individually. Communication between staff and our family. Involves mom in activities she enjoys aside from arts and crafts. Knows moms likes and spoils her
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I think consistency and continuity of staff is very important. The facility is doing ok with this but would like to see more effort in this. I would also like to see more cultural and ethnic diversity in food choices and activities.
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The only thing I think they need as an improvement is a call button at the entrance and at the Memory Care section for visitors.
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My loved one is currently a resident at Madison of Ocoee and the experience has been great. The patient to staff ratio is excellent (most of the staff have been there for 10+ years). I would highly recommend Madison at Ocoee for "mom or dad" if they have more needs.
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They staff is extremely caring, warm, friendly and dedicated. The staff knows their residents very well. They spoke about the diversity of the staff and residents and the attention they put into each resident.
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Response from Madison at Ocoee
April 29, 2024Thank you for your kind words and feedback.
[name removed] and her staff did an excellent job from the time I bought her to the interview up until her death. There was a general sense of warmth and wanting the best possible care for her.
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Response from Madison at Ocoee
February 23, 2024Thank you so much for the kind words. We are glad that you enjoyed your time with us and the great care your loved one received.
It's great. This was the best ALF to meet my mother's needs.
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Response from Madison at Ocoee
February 23, 2024Thank you for the wonderful feedback. We are grateful to be able to serve you and your loved one.
Caring staff and pleasant atmosphere. They make you feel at home. I would recommend to others.
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I'm not prepared to say anything else at this time. They are going through a management change right now and getting a new executive Director. And I would hope when this happens some things will start to change. And I believe at the moment they are in some additional staffing issues. Overall though my loved one is in a good place.
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I only did a virtual tour there, but did like it a lot better actually! It was more about it being further away from my own home that kept me from choosing it. If we were looking for a longer term stay rather than just respite, I would have chose Madison at Ocoee! [name removed] the Sales Director there was great and did a wonderful job of showcasing the facility.
They didn't take in the preferences of my mother nor did they follow anything that I filled out regarding my mom in the beginning. Example my mom's an early morning person. She never gets up at six or seven in the morning and they were waking her up at six and seven in the morning. It's always clean. Also, 90% of the staff is extremely friendly and will introduce themselves to the family members. A lot of the part staff are the most helpful and kind to my mother, that is in her words. I had issues with one of the doctors that came to the facility and I just changed her doctor. They attempt, give the resident choice which is nice. Communication can always improve at all levels. The administration team makes an effort to have the best offerings. The nurses have been amazing and caring, some of assistant nurses need to work on being a little kinder, nicer or not as direct in their tone and communication. On-site doctor is a gamble, one doctor doesn't communicate with anyone from the residents family to the nursing team. Not sure about the other one yet. The food looks great, but it's not always my moms type of food to eat. Activities are good, there is always something happening. As for Value for Cost: there are different levels of care and it's subjective but everything can be reevaluated on the persons needs. I just wish there was more encouragement by the staff to encourage the residents to be social or where they eat. My mom likes to eat in her room, but it's an extra fee.
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What really stood out to us ight away about the Madison of Ocoee is the hominess feel it it, and based on our experience so far we would recommend them to other families. The activities vary on the season but overall they are good for the residents.
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Our family had an in person tour and we didn't see anything we did not like, we thought it was a fantastic tour but ultimately it just came down to location and what would be more convenient for us.
Considering everything we have experience at Madison at Ocoee we would recommend them to other families. We thought it was a really nice and clean place. We have heard the meals and dining is good from our loved one. All of the staff members are helpful and friendly.
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We move my mom into Madison Memory care unit from another facility and I wish I had made the move sooner. The staff in the memory care unit are angels. They care! They listen! Believe me, there is a difference from place to place. Simple requests were always met with a smile and the best part, I never had to request it again. Why? Because the turnover in staff is rare. The entire staff gets to know your love one and they check in on them. The entire staff ALSO gets to know you and they check in on you too. This place is like a second home. Every person who cares for my mom has given me there private cell phone number. Even top management including the sales director who never dropped out of sight after the sale was made. She is one of the sweetest people ever. The memory care director is amazing - seriously! Madison is a loving, caring place. The best move ever! Thank you to every single person at Madison.
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This community was very nice but I was looking for something local to my area so there was another community that just stood out more to me.
Check it out and meet the staff and see if you like them for your loved one at this community. This is a very clean community for your loved one.
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Our tour at Madison at Ocoee was good. My impression of the facility was good. I have nothing negative to say about them at all.
This was the first place that we toured and it was a shocker because we had never been inside a facility before. The woman showing us around was very nice but it definitely had more of a nursing home feel to it, the residents seemed like they needed a lot of care. It is a smaller community and the men to women ratio was lower.
See what the neighborhood has to offer and what’s nearby:
Madison at Ocoee offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Madison at Ocoee 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (407) 299-2710 to reach a resident at Madison at Ocoee.
To reach a resident at Madison at Ocoee call: (407) 299-2710
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.