Inspired Living at Ocoee

Some care services personnel are prompt and loving. Some are slow and/or overworked. I've had instance, 2 major ones, when I waited so long (18 minutes or so) I couldn't hold it any longer and wet the floor.

ALF cost has continued to increase. Food quality is not consistent, always out of products, few interesting activities - take a long time for staff to respond to urgent needs - home always smells bad. Theft seem to be an issue.

They don't have enough staff to properly assist residents in a timely manner. I think they are intentionally short-staffed for maximum profit. I thought care management duties would be handed over to them, but when they are short-staffed the residents have to suffer when they could just call and agency to get coverage - so I am paying for service I'm not getting. Due to inadequate staff and lack of tight procedures, I am still paying to have my own 2 caregivers to assist my parents 46 hrs/week. I have to check every bill carefully (was charged for increased care levels that were not authorized by the manager, charged for unneeded prescriptions, charged for OTC medications, like who ever needed 50 nitroglycerin pills in 60 days!). The food is average, most items are fried, and they frequently run out of the daily special side dishes. On the positive side, there are a lot of truly good and caring employees.

The staff at the ALF is very attentive and care about the residents and their families. I would definitely recommend them to others!

Overall this facility is great! Love the staff, everyone is friendly. Meals are pretty good. I have seen a large turnover of the staff at times they don't have enough people for full care which mom stated.

I would recommend it. I chose this facility for its location, for the friendliness and helpfulness of the staff, for the amenities, and for the cost.

My loved one is currently a resident at Inspired Living at Ocoee. You get what you pay for.

It started off positive. They were very friendly and helpful but as the months progressed, we lost a few service helpers due to whatever, and the quality of help went down with the exception of a couple of that stayed and continued with good care. The food started out really good and then they lost the chef and the food Has been mediocre. The activities have been really good but my mom had some issues with calling for help and they didn't respond for over two hours and she wound up in the hospital.We chose them because they were very friendly, very positive. The tour went really well. They offered features that other communities didn't include and those communities were more expensive, but the main factor was that they were closest to my brother who lives near by.

The staff members at Inspired Living are nice but the food that is prepared sucks, and the laundry is always mixed up. Our loved ones sheets are not made up properly, no one cleans the room, food is crap

Overall my mom likes it and has had a good experience. She has not been happy with the food lately, but she is picky and I think they are looking for a new cook. Everyone seems real friendly when I go and visit. They all know her by name. There are a few staff she is not fond of, but again that could just be her being difficult. She has not done many activities but seems to enjoy the ones that she has participated in. I am trying to get her more active and out of her apartment.

The front desk staff is excellent. The dining room staff and food is good. The room is nice but . . . The Health Aids don't answer the call button. They do not put in hearing aids every day. They do not open the blinds every day. The Maintenamce staff is worthless. You have to ask at least three times to get things fixed like a closet door off the track.

The staff treats my parents like family. Best choice to have them live at Inspired Living. Lots of love by all of the staff on a daily basis. Been here a long time and my parents are very happy. This community is really wonderful.

Receiving excellent care for my Mother. I would like to mention excellent care and assistance from [name removed], [name removed], and staff that assist [name removed]. Too many people to mention. I would recommend Inspired Living Facility.

Inspired Living is a wonderful place to have a loved one! The staff really cares about the residents and help in anyway they can. The Thanksgiving dinner was very nice and the food was delicious. Mom is very happy there and has met friends and enjoys the activities.

I've been blessed to care for my parents for several years now. Unfortunately time and age has now required for me to let professionals take over. In the last three years I've tried using a couple of facilities and though I will not name them, the care was less than suitable all the while paying in excess of [fee removed]. Then came a unforeseen turn of events that required a move from another facility as their terms could no longer support our insurance. After searching for weeks, I met [name removed] at Inspired Living and I simply can't say enough. She and her staff are absolutely fabulous. The folks are always smiling and pleasant. The grounds and facility are always looking sharp, the food is great and the rooms are wonderful. My family truly feels blessed for this wonderful and fortunate find. A perfect home for a family member.

Dad is well cared for. Staff is very attentive to the residents. Good choice to place him here near me in Ocoee. Love the woods and conservation area. Atmosphere is happy and bright. I Love they decorate for the holidays.

We are extremely happy with the care our 87 year old mother is receiving at Inspired Loving! She loves playing Bingo and going on outings with the other residents. They have some Amazing events that bring together everyone and are so Fun! I would recommend this facility to others because are loved ones are priority and they treat them like family!

First class Thanksgiving dinner for residents and families traditional dinner beautifully prepared and served. Staff extremely friendly. She lived with us for 3 years. She likes it better here. Food is great. It's very clean and she loves the staff. Risa knows everyone by name and always gives a warm personal greeting.

In the six years my dad has lived in this community, he has been so well loved and cared for. He enjoys the relationships he has developed with both staff and residents. I feel the peace of knowing he enjoys where he lives, participates in activities, and is cared for with such compassion and friendship. From Risa's warm welcome in the lobby to the great meals and care, I highly recommend!

I can not say enough wonderful and positive things about Inspired Living Ocoee. My Uncle has been a resident in the Assisted Living Facility for 6.5 years. From the time he moved in he has been treated with incredible compassionate loving care. He is so happy here and loves interacting with the Care Givers, Housekeeping, Dining Staff and Concierge on a daily basis. He lived alone for his entire life so moving to a residential facility was a big step for him. I credit all the staff and nurses for making his transition seamless and incredibly positive. He is so happy here and feels at home. Much appreciation for the amazing and loving Care Giving Team!