Lorain Estates Senior Living - a Sinceri Community

It's not a large facility so it feels very homey. The rooms are so nice. They are all like little apartments with a door into the room then doors into each bedroom if a semi-private. Cute little sitting room in the semi private. My mom moved into a private room which is pretty big. She has a bed, dresser, recliner, rocker, fridge and ice maker and it's not crowded at all. The staff is so nice. I have not met anyone there that isn't friendly and caring. Excellent activities. I really can't say enough about how much we, and my mom, like it there.

All of the staff treated my parents like family. The staff was the same each day. Management was very informed and always had time for questions. We would use this facility again.

We felt very welcomed there, it felt homey. Does not feel like a nursing home or memory care unit. Lovely apartments. The lady I dealt with at APFM was so nice. You all are a wonderful service.

I rated the value for the money low because if the food. My sister thought the menu and food quality were severely lacking.

Mom moved to Lorain Estates Dec. We are so thankful for the guidance they gave us when trying to decide on a place for Mom to live. All the staff their seem to really care and the residents we met seemed busy and happy even at the weekend. I have 4 siblings and we all grilled the sales guy, he was genuine, always happy to help and responded very quickly to us, even coming in on the weekend. Mom loves her new apartment, eats very well and has made many new friends. We recommend Lorain Estates.

There staff was amazing. They have activites such as: movie night, bingo, shopping trips, going out for ice cream, and holiday meals with your family They did also have a market day, where they had things for people to buy to raise money for Alzheimer's. The girls at the front desk or always very helpful.

We chose Lorain Estates because of the proximity from the facility to our house, the enthusiasm of the staff that I talked with was very good, and the cost was lower for a reasonable level of care. The staff tries really hard. They try to get her engaged and out to do things. I have also had more communication with them than our previous facility. I would say the staff is definitely the highlight of the facility. I would recommend them to others looking.

So far the experience has been great and we are very happy with them. It is a great value for the money and the staff really worked with us in the beginning. I would highly recommend Lorain Estates to other families.

We have not been able to step foot into this community, but from our understanding we believe everything is going good. We have seen our loved ones room through videos and it looks very good. We have spoke with the staff over the phone and they are nice, our loved one is happy there and she just loves it.

From what we can tell everything at this community seems to be clean and nice, but due to COVID we have not been able to visit for awhile. We speak to the staff members through the phone and they are very friendly. Our love done is in the memory care and she is very very happy there.

Not enough staff and some staff do not care. Care in heartland is way below grade. Make sure you are there to care for your loves ones because they will not

Safe. Friendly staff. Overall value. Good activities. Welcome atmosphere.

My family and I toured this community for my brother, and his needs. It was a nice experience, and everyone was very kind. The staff was friendly, and our questions were answered. From what we saw the community looked clean. Everything went well, our tour was a nice one.

It was hard for a couple weeks to get Mom comfortable but she is now doing well. She gets more activities and exercises too. She went on an outing to K-Mart. I take her to church and get her hair done, now she is okay with return here. The food is good. The facility is very nice and clean. I would recommend them.

I am quite happy with Elmcroft of Lorain. There is a lot of empathy for personal situations that are difficult. The food at this facility is excellent. I have nothing to complain about. It has been a good experience here.

The staff is caring and take care of my mother, everything seems fine.

Overall things have gone well at Elmcroft of Lorain. It's a nice looking, clean place, and the staff all seem very friendly and helpful. The only real issue I've seen so far is that the dining service can be very slow, which sometimes means that the food isn't served hot.

We've had a great experience with Elmcroft of Lorain so far. The staff have all been very friendly and easy to work with. The Director of Nursing is very hands on, very accessible, and really impressed me with how she works with the residents. The admissions process was also very streamlined and easy to work through. They also do a great job with the food, she says the meals have always been good, and if she doesn't like what they are serving that night they've always been willing to fix her something else.

The Elmcroft has been very helpful handling our step mother with dementia. They are very attentive to her, kind and understanding. Their communication with us is excellent. Would highly recommend.

We researched 6 local communities for our mom who is recovering from a stroke and has some mild dementia. Elmcroft is an attractive, well kept community and we are pleased to have our reluctant mom there. The staff is caring, competent and aware of their resident's needs. We can't say enough about how the staff keeps us notified as to mom's days and how they are going. They genuinely seem to love her, and she can be difficult. They have gone the extra mile to help us adjust to this situation and we really appreciate their understanding and comfort. Anyone who is placing a loved one in assisted living against their will, understands how difficult these decisions are to make and Elmcroft of Lorain has been with us every step of the way. We are very thankful for the care our mom has received. The food is good, the activities are all inclusive and well planned.