Liberty Heights

I met the managers at Liberty Heights at a Rockwall Chamber event and toured the facility with my mom along with other local retirement communities. Liberty Heights was the most accommodating and closest to my home. My mom moved in on [date removed] and was able to keep her dog and they switched the carpet to wood flooring per her request . She gets three meals a day, internet and no extra bills. The rent is very reasonable and month to month with a 12 month rate guarantee. I am very happy that we chose this place for my mom and she enjoys the group meals and activities.

It's a beautiful place, I would recommend it. Very pleasant experience (words from my mother)

Liberty Heights in Rockwall is a warm, inviting place. The apartments are very nice and can be decorated well. The staff is top notch and show much kindness and professionalism toward all residents. They are quick to respond to their needs. Highly recommend.

I chose Liberty Heights because of the neatness of the facility and the overall client awareness. Staff are overworked. I would recommend Liberty Heights to others looking for independent living.

Liberty Heights is amazing. It has been a very positive and rewarding experience for [name removed]. Based on the experience we have had so far with Liberty Heights community, we would definitely recommend them to other families who are looking for a place for their loved ones.

We moved there after selling our home. Got a studio at 3,000.00 a month. Hard transition but the home atmosphere was great. I could walk at night, read in library in front of fireplace, enjoy lit Xmas decor. For folks with no salt, no sugar, and special diets it’s was bad option at that time. Food was continental American and very rich. Delicious but not realistic for those with diet restrictions. Also we found that a certain group of women, a mean girl clique reminiscent of junior high schoolers could make or break your experience. The gossip, lies, rude treatment right in front of others was shocking and appalling. They were in great with management so getting relief was not possible as they only saw the good side. I refused to live in a geriatric junior high school and deal with that. There were seriously hateful actions that were ridiculous to extreme. Blocking a wheelchair bound resident from sitting at a table, obtaining items, etc. Though we loved it we moved.

The location of this community is one of the best things about them. The meals and dining service overall is really good but they could use a little more activity for the residents. Based on our experience we would recommend this community to other families.

I would offer 2 suggestions for improvement: on-site activities and the food (menu/offerings/overall quality).

They got a new cook at this community and my loved one is really happy with the meals. I would recommend this community for your loved one.

Is a beautiful community. Staff was very friendly and answered all our questions. The idea of moving into a 1 br in order to be eligible for a 2 BR did not sit well. To move this far from our residence would mean changing Dr.'s church, etc. At the bottom of our list due to location issues.

We toured Liberty. Knew the chef. Meets almost all our needs. Need to consider the distance would mean a big change.

We toured this community when looking for my mother.It was nice and they gave a good impression.

I really am enjoying my new living environment and am happy I ended up making the choice to move into this community. The staff have all been very helpful with the transition and the residents where also very welcoming to me. I have had no complaints about the food they provide and I often enjoy the activities they provide for us throughout the week. Overall I am pleased and would recommend this place to anyone looking into retirement.

I will say up front this is a rating just aimed at the managers. They are condescending, unprofessional, and very inattentive toward the residents. There has been multiple turnovers in the 18 mos. my parents have been there. When they moved in, the managers were loved by all. They had been there two years (ever since Liberty Heights opened). But they left for personal reasons and now it has been a revolving door of managers. The assistant managers have been very good though and if they could or wanted to be managers the residents would be much happier. Again, this rating is just in regard to the managers, especially the ones that are there at the present (November 2016). The rest of the staff is great as well as the facility.

This is a very nice home for us. The staff is very nice and always helpful. It is nice and clean. The meals are healthy for us. We enjoy the activities. I would recommend this to others for a nice place.

We're very pleased with how things turned out at Liberty Heights! The staff here is friendly, attentive, and they do a great job looking out for the people who live here. It's a nice looking, clean facility as well. I highly recommend it, if you're looking into senior living in the area!

My wife and I toured Liberty Heights in Dec of 2015. We were looking for a facility for my parents who currently live in south Florida. Sherry and Frank [last name removed] gave us a magnificent tour. We were even invited to stay for lunch. The tour covered all of the offerings of Liberty Heights living in a relaxed, friendly manor. And, they answered all of our many questions. Lunch was so good, that we thought that we were on a cruise ship. My parents flew here in Jan 2016, and toured Liberty Heights and one other local facility. They were absolutely sold on Liberty Heights. They reserved a one bedroom apartment in Liberty Heights, and they will be moving here in March. Words can not express the amount of care, kindness, and concern that the entire staff of Liberty Heights shows towards its clients and families. I'm convinced that my parents will be very happy there.

Great facility with lots of great activities and their own movie theater (a wonderful surprise). The staff was friendly and warm toward us and the residents. They do not have a window in which they serve meals which is why we only gave them four stars. A little too regimented for us but we understand the concept they are aiming for which is meals are socialization.