Legacy House of Avondale

I'm more than happy to recommend The Legacy House in Avondale. It was a wonderful place for our family member. He passed away there. He loved living here.

This is the only facility my mother has been in. That being said I couldn't imagine her being anywhere else. The staff is amazing. They are always helpful...patient....caring...willing to talk to family and answer any questions or just keep you updated. My mother is non verbal so the staff there is a godsend.

Clean, friendly, good health services and staff. Restaurant staff need training with table bussing. Communication about monthly events could be improved. Overall a good value.

No I wouldn't recommend Legacy house. The staff is incompetent, my loved was left on the edge floor after falling for almost two hours. My complaints weren't addressed and they lost/stole and damaged almost $[removed] worth of stuff.

I would say overall, they are nice I'm not really pleased with how they clean my mother-in-law's place and I have to be on top of them about that. And there is high turnover, which I understand in that field there would be but overall I do feel comfortable and I feel that she safe and we have made some good contacts so that I have others that watch out for her although we do go pretty much a daily.

Very professional staff. EVERYONE is SO NICE & WILLING to help in any way possible. Nice place STAFF is AWESOME!

I have absolutely No words to explain how amazing this facility is!, From the offered amenities to the individual personal care and touches. recieves from the Staff and employees. I can rest easy at night knowing she is definitely being treated like family

This establishment truly treats the residents down to the visitors as family! There has never been a day where I have left from visiting my mother that I have not been acknowledge by any staff with such Genuine Conversation even down to the awesome Kitchen, staff and chef.

We could not have found a better place for mom. I felt comfortable with her moving there from the first phone calls and virtual tour. My visit a few days later confirmed my feelings. Mom is meeting people and always has something to say about her days, with no complaints! She still talks like this is temporary and that she will be well enough to go back home someday but that conversation is happening less and less. She has actually pushed that thought out several months. With all of us living out of state it puts my mind at ease with her being at Legacy House. My hope is that she continues to find things she loves and decides to stay.

Legacy house has a real home feel and very nice residents that are friendly. The staff are friendly, helpful and caring. My mom has only been living here for a few months but has been making friends.

Food is cold waiting forever for service. Sitting for 30 min to get served and watching other people wait to get a server. The food should should be included as a level of service and is not to the standard.

Legacy house has the potential to be really good , although due to management turnover and understaffing the experience is not up to par for the price. We experienced long waits for food and other services. Some of the best people have left. Transportation to doctors is insufficient.

My mother in law passed away one day after being there she fell, she never made it to her room she was in a 'spare' room waiting for her room I wasn't impressed at all we go charges a lot for 1 day there we didn't get her meds either when we picked up her stuff

They want it to feel like family and it does. They provide many activities and encourage family members to come. I highly recommend Legacy House to others.

I have extremely pleased with Legacy House. My mother raves about the food in the dining room and praises the chef. There are plenty of activities offered, my mother doesn't take full advantage but we are working on that. The staff always say hello and call my mom by name. The carpets are cleaned when necessary and I have no complaints about the condition of the facility. All in all I think it is fairly priced for what you get.

Closer to family, newer facility, straightforward Floorplan, easy to understand charges.Nice place, good food, good value. Needs better communication between residents and staff,

We picked this community because of the location. It is a fantastic place. My mother is in memory care. The caregivers don't run when you walk in. They are engaging and full of information about your loved one. They are the heart and soul!!

I am very happy with the food. I am so pleased that the chef will accommodate by putting items on the menu if I or other residents make suggestions. The food is delicious. The atmosphere is like family getting together.

Love the people that work in the dining room they are hard workers and very friendly and accommodating. I have special diet needs and although Legacy does not cater to specific diets the Chef always has food available that I can eat.