Add a review
For pricing & availability
I think it's as good as any. I just always felt like they were short-staffed, which I believe all facilities are. We picked them because It was a nice clean facility... Read more
Located in beautiful Litchfield Park, Arizona, Hacienda Del Rey is a warm, inviting senior living community that provides a service-enriched lifestyle with a resident-first approach. Our unique, neighborhood-inspired community offers assisted living and memory care services, and consists of four 10-bedroom custom homes. Each cottage is designed to meet the ever-changing needs of residents and provide them with a comforting, secure setting.
Family owned and professionally operated, the caregivers and staff of Hacienda Del Rey are incredibly passionate about the work that we do. We’ve always believed that creating a homelike environment with a strong sense of community is vital to the transition from home to a senior living community, and we have incorporated that philosophy into everything we do. Come experience a new standard of senior living at Hacienda Del Rey.
We strive to maintain an environment that not only tends to the physical needs but mental and emotional wellness as well. We plan all activities and events with residents’ personal interests and unique history in mind. Encouraging residents to participate in activities and build meaningful connections with their neighbors, friends, and family is something we’re very passionate about. We’ve incorporated a TLC program that’s designed to help...
Read More
Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.1
Review Score
Review Score
52 reviews9.1
Out of 10
5 star
66%
4 star
29%
3 star
4%
2 star
2%
1 star
0%
A Place for Mom has scored Hacienda Del Rey with 9.1 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Hacienda Del Rey has 52 reviews with an average "overall experience" of 4.5 out of 5.
4.8
4.7
4.3
4.5
4.4
4.7
4.3
I think it's as good as any. I just always felt like they were short-staffed, which I believe all facilities are. We picked them because It was a nice clean facility
5
5
5
4
5
4
4
I have already moved her to a group home as they constantly raised the rates every month. Thing that they could improve on would be - Pricing, let the residents go outside and not stuck inside. Get the caregivers to stay off their phones and interact with the residents.
4
3
4
2
3
3
1
Response from Hacienda Del Rey
July 31, 2024Thank you for your feedback. We're sorry to hear about your experience and appreciate your comments on areas where we can improve. We take your concerns seriously and are always looking for ways to enhance our services. If you would like to discuss this further, please reach out to us directly. Your input is important to us.
Everything was better than average. The cost for a level 3 assisted living tenant has risen to the more expensive side. Administration to care staff are all wonderful, properly trained and caring individuals. I would recommend with caveat of fees being on the high end. Of course, I am not aware of similar organizations fee structures and if their cost of services increase the same as Hacienda Del Ray. Hacienda is a wonderful place!
5
5
4
4
No data collected
4
3
Response from Hacienda Del Rey
July 31, 2024Thank you for sharing your experience and for your kind words about Hacienda Del Rey. We're glad to hear that you find our team wonderful, properly trained, and caring. We appreciate your feedback regarding the cost and understand your concerns. Your recommendation means a lot to us, and we're always here to discuss any questions you might have about our services and fees. Thank you again for your review!
I would tell them that currently I am very happy with their services and Mom seems very happy there. Everyone that has gone to visit Mom has really liked the place and felt that I made a good placement for her.
4
4
4
4
4
4
4
Response from Hacienda Del Rey
July 31, 2024Thank you for your wonderful review! We're thrilled to hear that you and your mom are very happy with the services at Hacienda Del Rey. It's great to know that visitors have a positive impression and that you feel confident in your decision. Your feedback is greatly appreciated. If you ever have any questions or need further assistance, please feel free to reach out.
We chose Hacienda Del Rey because of the location of the facility and the setting in a house like manner. I would tell others looking to check into the details of each service. For example appointment transports. Often not available due to other resident scheduled appointments creating the need to rebook and then validate transport is available causing multiple attempts to align a time when transport is open.
5
5
4
4
5
5
4
Response from Hacienda Del Rey
May 2, 2024Thank you so much for taking the time to leave a review! We truly appreciate your kind words about our community.
We picked this community because, they said one week of respite was ok when others said it was a 2 week minimum and they are one mile from my house. I appreciate your assistance in finding Hacienda Del Rey for my Mom.
5
5
5
5
5
5
5
Response from Hacienda Del Rey
December 21, 2023Thank you so much for taking the time to leave a review about your Mom's respite care. If you ever have any more questions or require our services in the future, please don't hesitate to reach out. Your family's well-being is our top priority.
Beautiful community inside and out. Smells good. Staff is very friendly. You can tell they truly care about the residents. The caregivers do activities with them in each cottage but there is also an Activity director that takes them out on outings ect. The outside of the apartment has a bio about them so you can know them. They all seem like a big happy family.
5
5
5
5
5
5
5
Response from Hacienda Del Rey
August 9, 2023As one of our core principles, we embrace open communications. Thank you for yours! We're pleased to hear that our team members and our beautiful community WOWed you! Thank you for your kind words about Hacienda Del Rey, we’re happy to be of service.
Hacienda Del Rey is a Top Notch community in Litchfield Park. They have 9 casita style houses that are perfect for a homelike environment. The staff provides excellent care with individual needs of the residents. All 9 casitas are spotless. The residents are nicely dressed and participate in activities. The management team has been consistent for years as well as the front staff. Highly recommend
5
5
5
5
5
5
5
Response from Hacienda Del Rey
August 9, 2023Thank you for your kind words! We're pleased to hear that you had such a positive experience when you toured Hacienda Del Rey. At MBK we endeavor to complete each task – large or small – with a passion for excellence. Thank you for letting us know that our outstanding staff at Hacienda Del Rey has done just that!
All I saw was on my visit was happy residents and caregivers in each building. Residents were busy playing games, doing art and visiting with each other. It seemed so cozy, I can’t wait for my family member to move in!
5
5
5
5
5
5
5
Response from Hacienda Del Rey
August 9, 2023Thank you for your kind words. We’re so pleased to hear you had such a positive experience at Hacienda Del Rey. As part of our company purpose, we strive to exceed the quality, service and care expectations of those we serve. Your comments tell us we’re one step closer to achieving just that!
Hacienda Del Rey has the most caring staff, it's clean and the residents are always having fun. There is consistency with the team member and low turn over there. Hacienda Del Rey is a great facility. Every aspect of operations is excellent
5
5
5
5
5
5
5
Response from Hacienda Del Rey
August 9, 2023We take trust and respect very seriously at MBK Senior Living. We’re delighted to know you have received nothing but the utmost respect from our Hacienda Del Rey team. Thank you for letting us know about the impact we had on you.
Hacienda Del Rey is a 5 star rating. Excellence experience with staff, staffing. Staff treats us with respect and attention we need. This is a loving environment where we are all family. I feel very safe and comfortable here. My needs are met in a timely fashion. Hacienda Del Rey is a very welcoming community, giving place. They make sure are made to feel welcome and loved. There is always something going on here to keep us busy. Activities on campus, in house or outings on trips are all great and engaging. My son and daughter in law looked at several places before bring me here to hacienda Del Rey. It's been the best choice
5
5
5
5
5
5
5
Response from Hacienda Del Rey
August 8, 2023We take trust and respect very seriously at MBK Senior Living. We’re delighted to know you've received nothing but the utmost trust and respect from our Hacienda Del Rey team and that you've enjoyed living with us thus far. Thank you for letting us know about the impact we had on you.
My ratings say it all - the staff are all great! Top to bottom.
5
5
5
4
4
5
4
Response from Hacienda Del Rey
August 8, 2023At MBK we endeavor to complete each task – large or small – with a passion for excellence. Thank you for letting us know that our outstanding staff at Hacienda Del Rey has done just that!
Bringing Mom from her home to a strange place was one of the most difficult things I have ever done. After meeting with [name removed], my decision of where was taken care of. As hard as this transition was to imagine,I knew this was the right place. [name removed] ,and her staff have made a very scared and timid person feel at ease. I’m starting to see her feel like family. What started out as fear on her face is now replaced by a smile and laughter. She is safe and happy! We have had some family visits and we have been made to feel very welcome. Thank you for making this move a very positive experience.
5
5
5
5
5
5
5
Response from Hacienda Del Rey
August 8, 2023We take trust and respect very seriously at MBK Senior Living. We’re delighted to know your mom has received nothing but the utmost trust and respect from our Hacienda Del Rey team. Thank you for letting us know about the impact we had on you.
[name removed] and [name removed] are fantastic, they give you such a feeling of confidence that your loved one will be well cared for at this facility Residents continually came up and hugged them on our tour, and after 48 hours my mom seems happy, adjusted and well cared for at Hacienda Del Rey.
5
5
5
5
5
5
5
Response from Hacienda Del Rey
August 1, 2023Thank you for your kind words. We’re so pleased to hear you had such a positive experience at our Hacienda Del Rey community. As part of our company purpose, we strive to exceed the quality, service and care expectations of those we serve. Your comments tell us we’re one step closer to achieving just that!
I don't believe that they watched my loved one closely enough while here. She was consistently falling. The ambulance had to come pick her up. Take her to the hospital. My mom seemed to fall a lot there, the new facility she is at now, my mom has zero falls.
5
5
3
4
5
5
5
Response from Hacienda Del Rey
June 13, 2023The situation you describe does sound alarming, however, we have not had a resident experience multiple falls that resulted in leaving by ambulance. As an MBK Senior Living community, we pride ourselves on mitigating risks that could lead to falls in our communities and closely monitor those who may have balance issues. What's more, should there be concerns, we work with our clinical team, the family, and our caregivers to adjust care plans appropriately and to ensure that our resident receives the best care possible.
I had a great tour experience with Hacienda Del Ray. The facility and staff were very nice. It is clean and well kept. It is more of a secure place and I think it is for those who have more advanced care needs which is why we did not choose them. If your loved one has more care needs though it looked like a great place!
This facility is nice, it serves it's purpose. The staff does a good job, some better than others. Mom is ok with the food, says some meals are better than others. But that it's ok overall. Housekeeping is once a week and they do a good job. Communication with the family is actually pretty good. I would recommend to friends and family with similar care needs as an option.
4
4
3.5
4
3.5
4
3
We had a nice experience at Hacienda Del Ray. Everything was wonderful. The staff were really nice and always took good care of my mom. And they would call me if there was any situation I needed to know about.
5
5
4
5
5
5
3
Response from Hacienda Del Rey
September 15, 2022Thank you for sharing your experience. We're so pleased to hear that our dedicated team members and commitment to open communications have given you the assurance that your mom is being well cared for. Thank you for placing your trust in us.
I looked at a lot of places and they just didn't compare. If there's a problem, you need to get together with the staff and make it a group effort moving forward. There was an issue initially and I opened up by suggesting that we have a meeting to brainstorm on how to make it better. So, I would say that it's important to communicate as communication is upmost. The community is safe, but I wish there were a little more shaded areas outside. I would desirable the staff as very caring and open. There is always room for improvement in the food. They need to ask for more feedback from their residents and the residents families because a lot of residents aren't capable of communicating for themselves, which is my situation.
5
5
4
5
4
5
5
Directors and staff made working through the process with them completely effortless. The questions you answer to help them integrate your loved one are thought-provoking and super helpful. When we arrived to settle mom into her space everyone was there to welcome us and let us know how much they were looking forward to working with her. Even the current residents were open and welcoming. They made a place for mom at the table. Because we settled mom and then had to leave the country for previously scheduled travel, we were not able to check in on some of the things that this survey asks. However, even as we were gone, the team at Hacienda Del Rey worked with us remotely through phone calls and emails and made the transition very smooth. The best thing about this transition to Hacienda del Rey is that mom is feeling so connected with her new "family" in her Casita. Previously she had been in an independent living apartment as part of a larger community. However, the casita arrangement is so much better for building a family of residents in an intimate setting. She told us this week that she is so happy! That makes this process easier to deal with.
5
5
4
No data collected
No data collected
4
4
See what the neighborhood has to offer and what’s nearby:
Hacienda Del Rey offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Hacienda Del Rey 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (480) 582-0889 to reach a resident at Hacienda Del Rey.
To reach a resident at Hacienda Del Rey call: (480) 582-0889
1bd, Studio
We're now open as of September 4th 2018. We will offer a large memory care and assisted living apartments. Call for more information about our exceptional living lifestyle:Three chef prepared meals a dayWeekly housekeepingWeekly laundryUtilitiesWIFI and CableScheduled transportation Full...
Studio, 1bd, 2bd, Semi-Private
The Groves, A Merrill Gardens Community is an assisted living community located in Goodyear, Arizona, in Maricopa County and home to over 74,000 people. Goodyear is in a suburb of Phoenix and home to beautiful scenic areas such as South Lake Park in Estella with its water views and palm trees....
Studio, 1bd, 2bd, Semi-Private
Mariposa Point at Algodón Center is a unique community designed for seniors who need help with daily tasks, but who wish to live as independently as possible in a homelike setting. We are dedicated to ensuring that this new chapter in your life is happy and fulfilling. With a holistic approach to...
Studio, 1bd, Semi-Private
When you think of retirement living, what do you see? If cookie-cutter apartments, quiet hallways, bland food and stereotypical activities come to mind, then think again. Over twenty years of experience have taught us that today’s seniors want more choices and are leading a more active lifestyle...
Studio, 1bd, 2bd
Welcome to Legacy House of Avondale. Legacy House of Avondale, Arizona’s newest senior living community is located in one of Avondale’s up and coming neighborhoods. Legacy House of Avondale is just minutes from Banner Estrella Medical Center, Arizona State University campus, physician offices,...
Studio, Semi-Private
At Pathways, we offer exceptional care in a neighborhood setting built specifically around the needs and desires of our residents. Located in Goodyear, Arizona, our cross streets are Pebble Creek Parkway and Indian School Road. We are just 3 miles north of Interstate 10, and one mile east of the...
Studio, 1bd, 2bd, Detached Cottages / Bungalows, Semi-Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.