Juniper Village at Forest Hills

Thank You For Making Juniper Village A Safe Home. I realize the Coronavirus has posed challenges for the entire staff these past few months. I commend the staff for their courage and dedication during this difficult time. The Nursing / Medical Team has answered all of my questions, the housekeeping staff has done a good job with sanitizing, and the front desk staff has done a great job keeping the virus away. Thank you Juniper Village for making Juniper Village at Forest Hills a safe and caring home for me and the other residents.

The staff does a great job! The healthcare staff is knowledgeable, accessible and responsive. The management team keeps us updated and aware of what is going in at the community...and most of all, the residents feel safe and comfortable.

We are very satisfied with Juniper Village at Forest Hills!! My father feels safe, he get the appropriate care and therapy services, he has the ability to socialize, and gets to eat the meals that he is hungry for. We have been satisfied with the services provided by all of the departments, and would highly recommend the Juniper Village at Forest Hills community to other families.

My sister has lived at Juniper Village at Forest Hills since 2018. I have spent 40 years in the health insurance industry and we used to evaluate nursing homes. I have been in a thousand nursing homes and the level of care, the communication, cleanliness, efficiency and customer relations component is the best that I have encountered. The staff is accessible and responsive. Everyone is proactive rather than reactive... and I am happy with everything at this community. I would highly recommend them.

We visited the facility a few months ago for my Mother...then the virus hit and everything was at a standstill. Since then I've been in touch with the Director throughout the past few months and we are waiting for an apartment to open. I think the facility is beautiful and clean. The living spaces are large enough, the offerings and activities are great, and the facility comes highly recommended by my neighbors and friends whose parents lived there. I can't wait for her to move in!!

Juniper Village at Forest Hills has been a god send for our dad! We often say we could not have selected a better place. The staff is incredible. They truly care for their residents and do their utmost to make the residents feel at home. The team has consistently gone above and beyond what we had expected. We can sleep well every night knowing or Dad is where he is. I often say to my friends and family that we are so lucky to have dad living at such a lovely place. I would recommend Juniper Village 100%% !!

Thank you so much for all that you have done to "encourage" my dad to stay mobile and active. Before moving to Juniper Village I was the sole motivator, so I know what a hard job that is. Thank you for all that you and your staff do everyday. It is all much appreciated!!

Our mom has been living at Juniper Village at Forest Hills for about a year and a half. The staff has been good to her. They make her laugh - and she certainly makes them laugh!! They know what she likes and doesn't like and she gets such great care. My siblings and I are so thankful that we found Juniper Village at Forest Hills when she needed it.

Thank you for all that you and your staff has done to keep our loved ones safe during the COVID Pandemic. You have done a miraculous job!! I'll never forget the first conversation I had with you 3 years ago when we were beginning our search for a community for our Parents.....you were exceptionally giving of your time, objectivity and wisdom on what we should consider when choosing a facility. Our Parents have been at Juniper Village at Forest Hills since 2017... and we could not have made a better choice!! Thank you for all that you do!!

I just wanted to take a minute to thank everyone at Juniper Village. My brother [name removed] has been a resident for almost 5 years now. I couldn't be more satisfied for making the decision for him to live there. Everyone there have been very nice to him and my wife and I are very happy for him there. He is a happy camper. Thank you all from [name removed] to [name removed] and [name removed] and the entire staff. I know you are doing a great job and the best that you can provide for all of the residents. Sometimes ,I'm sure, we all take your work for granted at times, but know that I appreciate your efforts in keeping my brother and all other residents safe ,especially during this Covid-19 pandemic. Thanks again and God bless you all.

Placed my mother there over a year ago-best decision I have ever made. She loves her new home- the staff and care is exceptional! Her days are filled with stimulating activities and great food. We couldn't be happier!

My 80 year old mother has been a resident of Juniper Village for over 2 years now. We looked at about 4 places on the east side of Pittsburgh, and like most people we were overwhelmed with the decision. One of the main factors in the decision was that although the base rate was a little more than the other places, additional care services were less expensive. It has been a good partnership. The staff is caring and compassionate. [Name removed], the sales person, was very matter of fact and did not try to sell you on anything which I appreciated, and answered all our questions. [Name removed], the director, is very hands on and accessible and will send out voicemail messages to all contacts whenever something unusual happens at or near the facility that may cause you concern for your loved ones. Two examples that come to mind are when there were protests happening in the local area, and another time after a storm induced power outage. [Name removed] has been very reassuring to me that they will give my mom good care as long as possible as she suffers from Alzheimers, and I was paranoid about the possibility of getting a surprise notification that she would need to be moved to another facility. Another superstar that works there is the nurse, [name removed]. She is so attentive, relaxed and easy to work with. At the time we moved my mom in, the facility had two doctors that would come to the facility. We ended up using [name removed] because we needed a UPMC affiliated person, and my mother loves him. One of the things I like about Juniper Village is that it is not huge. I want to say they have something like 85 residents in a 3 floor building, which is situated at the end of a road and along a creek. It is an attractive, clean, modern building with nice landscaping out front with a sitting area out front that is used by residents in nice weather. There is no courtyard. A nice feature of Juniper Village is the number of onsite services. As mentioned the doctor comes to you. A podiatrist visits regularly for foot care. There is an onsite hairdresser. They have physical and onsite therapy available as well. They have a regular slate of varied activities that would seem to appeal to a wide audience. The activities director [name removed] is a warm and caring person. Some activities that I recall: an Elvis impersonator comes every year, they have varied church activities, movies, crafts, games, exercise classes, Friday happy hours etc. They have occasional off site field trips to places like the Frick. And my final remark is that the staff has been very nice about trying to help us keep our expenses low. They found a walker for mom when she had trouble walking. They found a wheel chair for mom when she was unable to walk. When mom looked like she needed a higher level of care, they didn't charge me until we were sure that she would need that level of care for the long term. And I don't want to forget to mention the receptionists [name removed] and [name removed] who are always very cheerful and helpful.

Our Mother has lived at Juniper Village at Forest Hills since [date removed]. We have been very satisfied with the management team, but are especially happy with the care department. All of the aides are very attentive. They are very fun, upbeat and have a great attitude. She definitely gets excellent care and attention...and they treat her like family!

Thank you to all of the caring staff at Juniper Village at Forest Hills who give of themselves each day......so my father can be happy and safe. Your unselfish care is truly appreciated!

We would like to thank all of your staff for the great job you are doing at Juniper Village at Forest Hills. We have peace of mind knowing that our Brother is in good hands. The care you provide is truly appreciated.

Dear Juniper Village at Forest Hills, Everyone in our entire family would like to thank you and your staff for the kind and considerate care you have provided to our mother. It's comforting for us to know that in such unsettled times, our Mother is safe and well cared for. It is a testament to your management and to the quality of your caring staff that the community remained virus free during this pandemic. And for that we are eternally grateful. Thank you!

Thank you for all that you do. You and your staff are truly heroes, not just during this pandemic but everyday that you get up and go to work at Juniper Village. you'll never know how much our family appreciates the care you provide to our Aunt. You and your staff are the best!!!

I can't express the relief I have knowing that my Father is well cared for and in such good hands during this COVID Crisis. Your weekly updates, social distancing and proactive policies enacted to keep my father and the other resident's safe, has not gone unnoticed. From the bottom of my heart - I send a big thank you to all of the staff members who work at Juniper Village at Forest Hills!

My mother has been a resident at Juniper Village at Forest Hills since 2019 and we are very pleased with her care. All of the staff members are very pleasant and friendly. The management team is very responsive, and the communication is excellent!! They always return my calls, answer all of my questions and are always accessible. I would highly recommend Juniper Village at Forest Hills to other families who may be looking for quality care.

Both of my Parents currently reside at Juniper Village at Forest Hills. My parents had a hard time finding a community that was able to accommodate a husband & wife in the same room. Juniper has 4 apartment sizes, three of which are large enough for couples. When we first visited, we were so impressed. The community was clean, it had a nice smell, and the workers were all friendly. Since their admission, we have been very happy with the services from all of the departments... and we would highly recommend Juniper Village at Forest Hills to other families !