Holiday Echo Ridge

My friend was in need of a place with some independence but not complete independence. They fix wonderful food and have plenty of time to socialize.

I would tell others this is a good place for mobile elderly residents. It can be hard for those with sight difficulties. They are having difficulty getting supplies in for the food and dietary. Most of the activities are arts and crafts, music, and more for the residents to participate in.

Echo Ridge is a very clean and well kept community, house keeping either comes every week or every other week to clean my apartment. They also help make my bed and some other things which i appreciate. The meals and dining is very good and very healthy, they also have a lot of activities. I love it here and everything about it, I am very happy.

The outside environment of Echo Ridge is beautiful, its private in a hidden wooded area and that was a big selling point for our family. However the sales manager told us so many wonderful thing about this place that were in fact not true, for example the sales manager lied about the age of the community. It is older so its run down, there are only two sitting areas which are not very nice, and at the moment there is no AC in the main room. Our loved noes apartment is a good size and decorated beautifully, however there is no counter space, it has a small refrigerator, and the sink is so small our loved one can barely wash just 1 dish in it. When our loved one was moving in the apartment had not been cleaned, we even gave them extra time to clean it and some of the cabinets were still dirty and stained. The meals were not consistent at all, some times there were great and other times not edible. Also even though Echo Ridge is for independent living there are a lot of residents there who are very feeble.

We chose Echo Ridge because they had current availability and they also had a ground level apartment that my mother in law really liked. It is also close to where we live which is nice. The apartment sizes here are good for what she needs. Overall I would recommend to other families who are looking for a good value.

They have gone way out of their way to get our loved one moved in. They had the place all set up and ready for him to walk right in as soon as he got off the plane. There have been times that they reach out to see if he needs any extra help with daily activities. They give monthly calendars and let him pick his own meals. They encourage independence while at the same time fulfilling any needs for his daily lifestyle. The staff make sure that he knows how to reach out to get their help. His internet broke and it was fixed in the same day. They help provide referrals to medical people as needed. Pricing isn't all-inclusive, so they add charges as needed for the assistance he requires. He's very happy with the food, and the staff have been very friendly. He has a little balcony where he can get outside and see his birdfeeders. It's small, but it allows some outdoor space, and it backs up to a wooded area. There's a walkway around the property to encourage the residents to get outside and enjoy life.

Our loved one enjoys the fact that in the building they offer therapy, and that the PA comes there which is convenient. We really like the location, but they could make a lot of improvements with meals. All of the staff members have been great, we love them they work well with everyone with their individuals needs which can be a tall task. It is a clean environment and they did an excellent job during the covid pandemic.

[name removed] was wonderful and thorough and I appreciate his time very much. I personally believe the community is just what my mom needs and has so much to offer. Unfortunately, she is not the least bit receptive to finding a safe and pleasant enviornment. I will simply have to wait until her disease progresses further and the decision is entirely left up to me.

They are trying to open up more activities for the residents to participate in, and our loved one is a picky eater so the food could be slightly improved but overall it is good. The staff member are awesome, we could recommend Echo Ridge community to others. So far we have been very pleased.

The staff is very good and friendly, I really like this community and would choose it for myself. I would definitely recommend this community to others. They offer 3 different food choices for each meal to choose from.

Echo Ridge has the best staff! [name removed], the bus driver for Echo Ridge, is always willing to accommodate the residents’ appointments and errands—and she always does it with a smile! [name removed], a member of the housekeeping staff at Echo Ridge, is the very best! She works so hard to make sure the residents’ needs are taken care of. We could not ask for better caregivers for our mother than these two wonderful women.

The place was attractive on driving up to it, and had a clearly well-maintained exterior and landscaping. The setting, up in the woods, away from the road, with a field behind it but nothing else easily visible, was appealing to us. Inside, while the decor scheme was dated, it was very clean and well-maintained, and was free of smells. The units definitely had very dated vanities (the look was perhaps from the late 1980s) some of which were beginning to disintegrate on their edges, but the new manager of the place is working on updating the decor within the units; the model unit looked very good to us with updated flooring and new furniture. There's no quartz or granite tops here, but you will also pay significantly less to live here so it's a tradeoff between fancy new decor and money. What struck us was the sense of community and the warm, welcoming vibe we got from the residents. We had a good time at lunch, which was nothing special, just spaghetti, but it was good. There was salad offered as well, and a corn muffin, plus a blondie as dessert. All was perfectly acceptable. We appreciated that we didn't wait to have coffee, it was offered immediately upon sitting, and ice water was already on the table, as was the corn muffin, so we would not be hungry as we waited to have our order taken. We gave our order, and the food arrived nearly instantly. What a difference from other sit-down style places, where there can be a long wait. We liked that we did not have to get in a line cafeteria style and be responsible for carrying a heavy tray. They had fun at lunch with the residents, as it was a holiday (though the loudspeaker was overly loud, tinny, and difficult to understand clearly.) Several people came over to speak with us, and it was clear that we had things in common that we could share if we chose the community. We loved the open field and woods outside, and that the units received good light. Some opened directly on the rear area and had screened porches. There was a good amount of community space for various activities, and outings could be had Monday-Wednesday with frequency, plus transportation to doctors' visits. There was no movie theater, auditorium, or pool but the manager has arranged for all of those things to be offered to residents through planned outings, including weekly swimming. We liked that they are affiliated with Holiday, which means that if we wanted to visit another city, where there's family, or just for a vacation, it could be arranged for us to stay at a sister facility. In short, for us, there was good value to be had here and it's on our short list. We need a place for those who plan to stay home because they do not drive, a place where there's a sense of community and many activities in-house, and the opportunity to stay fit and spend time outdoors. We hope the decor and fixtures will be updated but that's low on the list, more of a want than a real need. The important part was that it all worked well and that maintenance would be there quickly if something were not working well; residents told us that typically maintenance would be there the day it was reported. It's the small things in life that will get under your skin, and it seems they are aware of that here. The staff was friendly and seemed to genuinely care about the residents, unlike what we read in other reviews here. It's possible the new manager has made changes since the last reviews that made a big difference. We liked him very much, he seemed to genuiunely care about the happiness and well-being of the residents, so perhaps this is not the same person who was described in a previous review. We can't imagine saying that about the manager we met. In fact, out of the managers and reps we've met thus far in visiting several places, he was by far the most genuine, knowledgeable and personable and is one of the reasons we placed this facility high on our list.

Oh my, i don’t know what to say. I’m shocked on the price considering there is nothing going on and the place is run down. Ladies bathroom was so dirty...disappointed. Looking for up beat place.

Assisted Living not Retirement. Clueless new manager who talks down to residents. Corporate leader doesn’t care . Stay away!!!

In transition. Very dated and worn. Renovation and update scheduled but not until this coming year. Too late for my needs.

Just got a call from [name removed] to see if we were still looking for a place for my mother. We had already rented a place there then had to turn keys in due to her declining health. My mother then passed on memorial day, so there is an obvious lack of communication among the staff here.

So far, there are no negatives. Staff has been excellent.