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Well to start off, my mother was living with me for almost a year after my father died. My sister said she wanted mom to go down to Tallahassee and stay there. My sister found a place for mom but mom was just never happy there. It was an independent living but it didn’t feel like a home. I wasn’t a fan either when I visited but didn’t want to upset my mom or my sister. So I decided to look for a place back in Charlotte where I live and grew up. This is where my mother is from too. I’m truly a research person so I looked up several places. My first appointment was here and I met with [name removed] and he showed me around and I went home and couldn’t get this place out of my head. I ended up not looking anywhere else and just decided to go with my gut feeling and chose Solista … it just felt right ! I told my mom and in 2 weeks she was here and she is so happy and took to it right away. I can’t believe my mom is doing things on her own without me. This is truly an answer to my prayers!... Read more
Nestled in a picturesque woodland setting in a quiet suburban neighborhood is Holiday Carmel Place. This multi-story community provides residents with a homelike atmosphere where they can focus on the things that truly matter. Thoughtful independent living services are provided by dedicated associates, and three well-balanced meals are served in the restaurant-style dining room. Emergency response services are offered 24 hours a day, seven days a week.
Custom-tailored health and personal care options are available through a third-party provider for an additional fee to ensure all residents live in a safe and secure environment — no matter their level of care. There’s also a robust list of on-site amenities and activities to keep residents engaged. Holiday Carmel Place offers a variety of studio, one-bedroom, and two-bedroom floor plan options, enabling residents to choose a layout that fits their needs.
To help reduce waste, save on postage, and avoid the risk of delays and late fees, Holiday residents can make secure online payments automatically each month. The Community Business Director at the community of your choice can help you sign up upon move-in.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.0
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Review Score
104 reviews9.0
Out of 10
5 star
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4 star
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A Place for Mom has scored Holiday Carmel Place with 9 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Holiday Carmel Place has 104 reviews with an average "overall experience" of 4.2 out of 5.
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Well to start off, my mother was living with me for almost a year after my father died. My sister said she wanted mom to go down to Tallahassee and stay there. My sister found a place for mom but mom was just never happy there. It was an independent living but it didn’t feel like a home. I wasn’t a fan either when I visited but didn’t want to upset my mom or my sister. So I decided to look for a place back in Charlotte where I live and grew up. This is where my mother is from too. I’m truly a research person so I looked up several places. My first appointment was here and I met with [name removed] and he showed me around and I went home and couldn’t get this place out of my head. I ended up not looking anywhere else and just decided to go with my gut feeling and chose Solista … it just felt right ! I told my mom and in 2 weeks she was here and she is so happy and took to it right away. I can’t believe my mom is doing things on her own without me. This is truly an answer to my prayers!
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It's a great place, everyone is very helpful and caring. The food is really good and the management there is helpful and easy to deal with. The apartments are all renovated and very nice. I would highly recommend it!
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The sad part is they were losing help too much. And the food could have been better. I have my sister living with me now and it was getting to expensive.
[name removed] the marketing director was of great help. He is very professional and helpful. He truly cares about all the residents. Glad to know people really care and it shows he loves his job. He firs above and beyond his job duties I am sure A true loving soul. Refreshing to see this dedication.
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Everything was as promoted. It was great to be able to have his meals brought to his apartment when he didn't feel up to going to the dining room. The room is fantastic. He has really enjoyed it
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A new management company took over today and they seem to be making some positive changes. The staff is very caring and for the most part we are very happy with the community.
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FYI [date removed] the Atria management is changing to Cogir Senior Living Management. There has been a lot of turn over in the servers/cleaners. I am hopeful this will be addressed by Cogir Senior Living. Based off of the experience so far, I would recommend this facility to others.
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5 for everything! My sister is so happy there. They just did major renovation and updates and it's beautiful. All staff especially [name removed]/sales staff is amazing. They all care about the residents. The monthly price for rent is amazing for everything included. There's no other place in Charlotte that is this nice and affordable
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The housekeeping has been better recently. The food is very good,. Communication with the family is good. It is a great value. Based on our experience, I would highly recommend Holiday Carmel Place to others.
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At this time they are experiencing staffing issues. Things have been a little challenging at the start. Our hope is they get fully staffed soon and I think we will see improvement. Biggest challenge has been the quality of the meals and getting the mom's apartment cleaned to an acceptable standard.
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Response from Holiday Carmel Place
April 23, 2024Michael, thank you for sharing your feedback. The Assistant General Manager would be happy to discuss your comments. Please email me at CustomerService@AtriaSeniorLiving.com if you would like to be put in touch.
Mom is happy after moving there after living in the house with my dad for 47 years. Dad passed away in December. Mom didn't want to do anything. She's now going to the dining hall and has even gone to a couple of social functions in the last couple weeks. Drastic change for her moods. The 1 bedroom is easily large enough for 1 person, plenty of belongings and room to move around without feeling cramped.
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I am currently a resident at Holiday Carmel Place. The staff is very helpful and friendly. The move in process was easy for me and my apartment was ready when promised. They hired a new Chef and made changes to their procedures, which have improved the choices and quality of our meals. I would recommend Holiday Carmel Place to others. Overall it's a very good place that offers extra perks!
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I would not recommend it. I chose it because they stated they were an ALF that provided nursing home care. It was a horrible experience.
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Response from Holiday Carmel Place
November 17, 2023Thank you for your feedback. I have shared your experience with the General Manager, and she would be happy to talk with you. Please email me at CustomerService@AtriaSeniorLiving.com if you have any further comments.
Carmel place was more assisted living and not what was needed. Numerous foul smells. Decor not vibrant. Not much variety with meals.
Response from Holiday Carmel Place
August 11, 2023Thanks for reaching out to share your experience. We appreciate you taking the time to visit our community. If you have any further feedback you’d like to share, you can reach me directly at CustomerService@AtriaSeniorLiving.com.
Carmel Place was undergoing repairs and construction when we went to tour with them, so it was a bit crowded and hard to tell what it would be without it and all of the projects finished.
When you enter Carmel Place you will be greeted by [name removed] Assistant manger or [name removed] with their big bright smiles. The lobby is clean warm and welcoming. Several residents gather to chat daily. You will enjoy dinning with your friends and being served by caring servers. If you need a repair Ken will fix it in a jiff! [name removed] the Sr Manager can be found with the biggest smile , hugging a resident, giving Carmel Place everything you could imagine. Our Activity Department is very busy. Several times a week they offer Bingo, movies or Bridge. Each month the activities vary. We have had Easter Bonnett decorating, party on the patio, Super Bowel party, and Sock Hop!! This month we are having a Luau! You will not be bored. My mother has been here since Christmas time this was the best gift ever! We love it here!
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Response from Holiday Carmel Place
June 30, 2023We're grateful to have you and your family part of the Holiday by Atria family. We appreciate your kind compliments and will be sure share with our team.
I would not recommend Carmel Place. Carmel place apartments are nice but it is very poorly run. Sad! Food is also not good. Also hire a permanent receptionist who is always there with a smile on! Lighting in the cavernous halls would make things more welcoming. An orientation would be good, hooking up new folks with someone. Took over a month to find drink machine. Very disappointed overall. [name removed]is super nice.
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Response from Holiday Carmel Place
May 31, 2023Thanks for reaching out to share your experience. Your feedback is important. I’ve shared your review with the General Manager and she would be happy to speak with you directly about the concerns you’ve raised. I’m also available at CustomerService@AtriaSeniorLiving.com.
My loved one is a resident at Holiday Carmel Place and it's been a great experience so far! The staff is excellent, friendly, and always willing to help. [name removed] has been wonderful. I hear that the meals are very good. I would absolutely recommend this facility to family and friends.
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Response from Holiday Carmel Place
July 10, 2023We are thrilled to have you as part of the Holiday by Atria family! Thank you for sharing your kind words with us. It means the world to us and to our team!
Our tour at Holiday Carmel Place was pleasant - good location - but the common areas (dining room, activity room etc.) were a bit dark and dated. Community Spaces were not inviting or open feeling.
Response from Holiday Carmel Place
July 12, 2023Thank you for sharing your positive experience! Please don't hesitate to reach back out for any more information!
What we really like about Holiday Carmel Place is the staff team, they are incredibly friendly and all of their accommodations have been great. The meals and dining service overall is good as well as the activities. Based on our experience we would recommend this community to other families in a second.
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See what the neighborhood has to offer and what’s nearby:
Holiday Carmel Place offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Holiday Carmel Place 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (704) 541-8012 to reach a resident at Holiday Carmel Place.
To reach a resident at Holiday Carmel Place call: (704) 541-8012
Studio
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.