Heritage Oaks of Englewood

It's hard to say, My dad went in a few weeks before Ian hit and they got hit pretty hard, then they also had employee retention issues which was contrary to what we were told. His level of. care required pain meds as needed for chest pain and often he waited hours despite us having meetings with them. He fell at least twice and busted his head...the ambulance took him to the ER and but no one came to check. or give him a ride back and didn't call me...He was there waiting for 4 hrs. before I found out. Again another meeting about what they sold vs actuality. So probably wouldn't recommend.

I love this place! 1. Overall experience is very good. They have had their issues with hurricane repairs but have been repairing with the least disturbance to the residents 2. Cleanliness they have a regular cleaning crew and also maintenance crew on staff. Usually always very clean. 3. Friendliness all the staff is very friendly and helpful. They make you feel like family 4.Quality of care is very good. Most of the time they have ample aides to care for residents 5.Food. They have vey good meals with two choices at each meal and an extra menu of sandwiches if you choose. They also have a bistro with drinks and snacks available all day. 6.Activities Something different goes on every day. They play Bingo, Show Me the Money, word games, Bunco, and others. They have gardens that the residents attend to. They have bus outings to shows and meals. They have a men's club and allow the men to build things. They show nightly movies in their theater room. They bake cookies together. They have meetings on what they like or don't like for meals. So much more to add. 7.Value for your money. Almost everything is included in rent including cable and internet. You would only pay for a phone if you need one. Plenty of nursing staff 24 hours a day. Exercise room and therapy on property. Free rides to medical appointments within 10 miles. Weekly trips for groceries and shopping. Ice cream socials, entertainment brought in for Wined Down Wednesday and other occasions. Too much to add

The biggest issue is I think my dad probably required more care than the level they put him at. They put him at a level two, and he had a lot of trouble getting his medication. We pulled him out of there for that reason. A lot of things were out of commission due to the hurricane, so it's hard to judge everything else like the dining experience and activities.

I would recommend you check the community out to see if it is the right fit for your loved one. There are three meals as day served and the residents have choices to choose from. The community also serves snacks. Some of the activities available are: arts and crafts, music, bingo, and more for the residents to participate in. The staff are really good with the care of the residents.

When my mother first moved into Heritage Oaks she loved it. The food has never been good. Her biggest complaint is the food is never hot. The new director has come in and changed the activities and most of the people are not happy. I heard second hand he said he didn’t care. I was leaving the other day and a women came in with her walker and said “back to hell”. How sad! I was also told he hired his wife who is an Interior Decorator, this place is beautiful.

My husband and I moved in to Heritage Oaks in 2017 the first week that it opened. I can not say enough about this place. Not only is it a beautiful place but the staff and all the employees here are great.

I have a dear friend who is a newer resident at Heritage Oaks in Englewood. The staff is remarkably caring and concerned for his total well-being. They go above and beyond. As I reside in a different state, It is such a comfort to know how well my friend is being taken care of at Heritage Oaks and close enough for family to visit.

My husband has been at Heritage Oaks now for over 2 years. I had moved him from another facility that was both unsafe and ill-staffed. Since I had this unpleasant experience I know what good care would be like.. He has been kept safe, active, well-groomed with dignity, loved by staff, and secure in a healthy and clean environment. I was truly impressed with the attention he gets, the activities he is kept engaged in, and the staff leadership I have seen first-hand at this faility. Although his mind is deteriating and his body is slowly fading his care has always been given with his dignity, health, and safety in mind. I would 100% recommend Heritage Oaks as a beautiful and professional care facility to place your elderly loved one.

Beautiful facility with spacious rooms, amenities, etc. Would be a first choice.

My Aunt [Name removed] and Uncle [Name removed] moved into Heritage Oaks in July, they are slowly adjusting to the facility. My Uncle is liking it there, enjoying the food and assist of staff @ facility. I living in Pittsburgh talk with my Uncle on the phone. I did visit last summer before facility was opened and in July before they moved in. Heritage Oaks is very very nice and brand new. I recommended this facility to them.

Heritage Oaks is a fairly well organized community. There have been a few snaffoos so far, and the food is not so good. However, the staff is helpful, the facility itself is beautiful, and my husband loves it. The have a good activities program that is very full and efficient. They also clean our room once a week and do our laundry. Overall, I feel that we are being treated very well here.

My aunt has been staying at Heritage Oaks, and it has been a great experience so far. The place is brand new, and it is spotless and clean. The staff is very friendly and caring, and overall, I think it’s just a healthy environment for my aunt. She loves the food there, and she is really enjoying the exercise program they have in the mornings. I’d certainly recommend this community to others.

This community is definitely high-end and brand new. The grounds are beautiful, everything is new and the apts are nice sized. The front doors open up into a hallway and there is lots of open spaces. They offered a lot of amenities for the residents. We were very impressed with the tour here and the staff did a great job, they took their time showing us around and answered all our questions as well. My parents just did not feel that this was going to be a good fit for them.