Heritage Greens

We chose Heritage Greens because they were able to cut us a deal on the price in the first few months. She started off in assisted living and very quickly transitioned to memory care. The experience in memory care has been a lot better than it was in assisted living - the staff over there were not as willing to help. The aids in memory care have been a lot more helpful and she is doing very well. I would most definitely recommend them to others.

Offers a good place at a fair price and they do care.

We love it here! People introduce themselves and call me by name since day one. We have just had an outstanding experience, especially compared to the last place my loved one was at. If you want happiness and dignity for your parent, this is the place to come. They have activities all the time in the main lobby where you don't have to hunt them down. They play bingo, scrabble, and word games every day. There's a community piano that I come in and play sometimes, and people stop by to listen instead of chasing me off.

For the most part, it has been good. They probably could have spent just a little more individual time when my parents moved in to familiarize them with things in the apartment as well as within the facility itself to let them know how things work. With an older clientele, the residents might not remember a large amount of information presented all at once. So periodic follow-ups would be nice. The cafeteria is currently closed down due to Covid, and the food is not quite as good as when they first moved in. But we have seen that they offer lots of activities and do things for the different holidays, which has been nice. The apartment is nice overall, but they could have done a better job cleaning and getting everything ready for move-in. There were plumbing issues, and the HVAC unit had not been truly cleaned. One of the biggest issues has been that on a couple of occasions, the maintenance personnel has just opened the door to their apartment without announcing themselves or knocking or anything, which was disturbing.

The room got flooded from plumbing issues within the first month how do you stay in another room no compensation for rent. The food has gone way downhill recently over 25 residents have complained nothing is being done please be aware because the family does now.Also screens on some windows would really be nice. Thank you I know everybody works hard short staffed and underpaid but these are our family that we are talking about

This would be an excellent choice for anyone to rely on for their loved ones. Everyone is so friendly, they keep my loved one healthy and active since being here. The food can be mediocre for my loved one.

The staff is wonderful. The activities are unbelievable. You could be busy all day if you wanted to be. I just can't say enough about the staff and the way everybody treats us and each other. It's just a wonderful place to be, and I'm very happy here.

It is a good option for your loved one. The friendliness, cleanliness, and care services are amazing. The food could be healthier for the residents in the community. The residents have their choice of food options for meals and snacks.

The people that work here cared for the residents and families.

While our loved one was there, the staff did such a great job. They took great care of our loved one, they were very accommodating and attentive.

We chose Heritage Greens at the time because of the covid protocols. Outside of covid, we really liked the floor plan, the activities provided for residents, and amenities offered. The staff members were also extremely helpful. The apartment sizes are great, she has a 2 bedroom and it is lovely. I cannot say enough good things about it and I would highly recommend.

Excellent tour, very friendly staff, clean, bright atmosphere. We went back with our Mom and she loves it already!

HIGHLY recommend visiting this community. [name removed] was the picture of warmth and professionalism. All questions were answered thoroughly and all aspects of this community were well explained. She has also been available for follow up questions. The community itself was simply gorgeous and residents were cheerfully milling about everywhere. They also have exceptional health and safety protocols in place.

We chose Heritage Greens because they had multiple gardens in the memory care center and I was able to take him outside and he really enjoyed that. The room sizes here are adequate for his needs. I haven't eaten here, but my husband enjoyed the food. They were very accommodating with his gluten free diet. The best part about this community was the friendliness of everyone. They had pods of 12 residents so it was easier to make friends. I would want others to know that you have to stand up for yourself as far as getting things done. Overall, I felt like he was adequately taken care of here.

We really liked the location Heritage Greens is in, its very convenient to us. The food they serve at this community is about average. The rooms provided for the residents at this community are good. We would recommend this community to a family or friend

We chose Heritage Greens because they had availability at the time. The room sizes were just fine. My only complaint was that the level of care they provided did not match the level of care my mother needed. I would not blame them for this though. I would absolutely recommend this facility.