Heritage Care of Conover

When my father was diagnosed with dementia and refused to do physical therapy, we were uncertain about how to proceed. He became bedridden and could not stay in his home alone but without Medicaid, we faced the challenge of covering the costs of a facility out of pocket. During my search for care options, I found a Place For Mom through a Google search. They were incredibly helpful, providing me with a list of care facilities within our budget. I was pleasantly surprised to see Heritage Care on the list, as it is located just a two-minute drive from our home. We did not even know it was an option. Since then, they have provided excellent care for my father, and I am grateful for their responsiveness to any questions or concerns I’ve had. Knowing he is somewhere safe and being cared for has made this difficult situation a little easier.

The manager who also lives on the property steals the patients medicine for profit and to come up with bail money to get boyfriends out of prison She’s also horrible to her employees and the residents

If I were needing to go to a care facility I've already told my family, that's where I want to go. Friendly, caring, wonderful folks. Is it the newest, no. Is it the cleanest, probably not. But a care home that really cares is where I want to be. Also, we loved the "almost mountain" feeling with the foliage and trees outside. Thank you so much for helping us find Heritage Care. My loved one didn't eat much food or do any activities, so I can't rate that, but for them, it was an awesome value.

My sister loves people, and wants someone to be her mother, rather than "independent living". This place satisfies both the social and the care needs. She is thriving here. Very personal care. They worked with me to determine the best way to make her happy, rather expect her to conform. As a result, my sister has never been happier!

I would recommend them without reservation. When she gave the tour, she showed us behind every door. She has employees that has worked there 20 years. While we were interviewing, when a resident approached, she stopped and addressed what they needed without hesitation.

I liked the people working there. It was more of a family feeling I sensed from them.I have already recommended the community to as friend for her mother in law. I told her it was not fancy, but just felt best for our family member.

the facility is not fancy, but clean and has extremely caring staff. Lovely staff at all levels. The food is very basic and does not have a fancy presentation. I would definitely recommend Heritage Care of Conover. I am never worried about my mother when she was there, and they did a great job through Covid.

My mom was here for a year, what a nightmare! This is more of an institution than an assisted living facility. The meals are horrible and bare minimum, they do not accommodate diabetic diabetes meals so my mom kidney function suffered tremendously. Money was stolen, food was stolen, and on occasion she would go a week or more without being bathed. check, check and double check before your leave your loved ones!

Visited this facility and was unimpressed. Staff ignored patients. Did not know answered to some questions that were very important to us

Not a good fit for my mother. Too institutional looking. Friendly staff. Nice grounds