Harmony at West Ashley

My mom liked that independent living residents, were in the same community with assisted-living. I would absolutely not recommend. They are short-staffed, don't respond timely or at all to phone calls and or emails, do not provide what I consider to be appropriate care for the assisted-living residence.

It's crazy and disrespectful. My family member does not get consistent care of showering and bed changing or laundry.

My daughter's experience was not typical because of her age (56 vs much older residents) and she left after only about 6 months. She was there for health recovery and we thought your care was very good including managing medications. After her health improved she left for a more traditional neighborhood. I would recommend Harmony to anyone requiring assisted living. Our family would recommend Harmony for anyone requiring short term or long term care. We found Excellent amenities and knowledgeable and caring staff.

Overall experience - I would not recommend the place they are understaffed I called there one time and was talking to my mother well she had called me either I called her she was on the floor could not get them to go into the room to get her up I drove from John's Island over to Harmony I have nothing nice to say about that place mom didn't have hot water the entire time she was there only barely warm they're so understaffed to where they can't give all their patients the assistant but you have the place wants to go up in different levels I hate that place

We chose Harmony at West Ashely because it is a larger and newer facility. I thought that would lead to more opportunities for mom There's been more turn-over in staff than I would have liked.

The staff is great, although understaffed. There's quite a bit to be concerned with regarding the operations side of the organization

Dad spent 29 days there! They did a great job! Dad died there! I recommend placing a loved one here!

We enjoy our relationship with a with a group of friends made at Happy Hour and exercise class and other casual activities. Yes, we would recommend Harmony. Also, those considering Independent living should visit numerous facilities in the area and revisit final choice before committing. Know what you're getting into.

The apartment is nice and the people are nice but the food is not that good and it takes too long to be served. We chose Harmony because of its location and the ability to get one meal a day for my Mom.

Its friendly and peaceful here. Closer to my daughter. It's peaceful and quiet.

Disappointed Cleanliness, overall good but sheets are not getting changed weekly. Friendliness of the staff, variable. Big rush at admittance but head nurse now seems to not know my mother. Quality of care - poor. She has been stranded and denied assistance. Head nurse and aides did not know she is paying $[removed]/month her evaluated level of care. Food is not good. Many people are complaining. The level of food waste should confirm this. The first day in Ashe went to a movie that had started earlier than stated and was not as shown on schedule. I doubt she has bothered since. Shocked how expensive for how little she gets

We picked this community because of, references from local people, one a nurse who knew families that had members there. I would recommend to others.

I am currently a resident at Harmony at West Ashley and things are fine here. The cleanliness and friendliness are both great. The staff, meals and activities are also great. I'm doing good at Harmony at West Ashley. The place and people are congenial and helpful! I would recommend this facility to family and friends.

Given Mom’s health issues, it took about 5-6 weeks to really settle in and seem to do well, but the staff care and try. It's difficult when communication is an issue.

We have had 2 family members here in independent living and both have had a great experience. They make everything easy and have been great to work with. They really try to make your life as easy as possible. I would recommend Harmony at West Ashely to others and already have.

Starting out I would have rated Harmony a 5. But beginning in November when the administration changed, it has gone downhill. The care started out very good but has been very poor the last month and a half. And my loved one is not getting the care that she needs.

This facility is really great. They keep it spotless inside and out. We love it. My brother is very happy here. My only concern is the staffing. They are understaffed, but I know that's everywhere right now. Communication with the family is wonderful, they are so friendly. If they see you sitting by yourself they come and talk to you, which is really nice. The food is good, they have good quality and selection. They do housekeeping once a week, I wish it was twice a week. They do a good job, but I feel like some could benefit from having them twice a week. They have a very wide variety of activities and day trips. I would definitely recommend them to friends and family.