HarborChase of Coral Springs

Overall it has been a wonderful experience having my mom there. She loves it there. Based on the experience we have had with HarborChase we would recommend this community to other families who may need a place for their loved ones.

I moved my mom to this facility in November 2023. Each staff member that I worked with was friendly and responsive to my questions. After a few weeks my mom and I had questions about routines and activities. I sent emails to the staff and my emails were answered promptly. While the transition for my mom was personally challenging things have smoothed out and she is enjoying living there

They were very caring and took very good care of my dad. The nurse was wonderful. The administrative people were wonderful, and just like almost everywhere you might have a few bad apples, but they were very few and far between for the most part everybody was very attentive and treated my father with respect, I would highly highly recommend them. They were very easy to work with and I was there every day that my dad was in there, so I know how good the care he received was.

My loved one loves the activities. They do well with, keeping the residents engaged, and kepping activities available. They are atttentive and the residents seem like they want to be there. They can improve with making sure, that they monitor the personal belongings of the residents. The staff seems to like what they do. Overall, I am very happy with the place.

Overall it has been a positive experience for my mother, who was reluctant to change but has embraced and loves being a member of the Harbor Chase family. I would always recommend to other families to visit several communities to make sure you're finding the right fit for your loved one. But I definitely recommend checking out HarborChase. My loved one is being well taken care of, and the the facility is kept very clean, which was one of the reasons I chose them.

Everybody was very very friendly. On the day he passed away the staff all came in and were hugging me telling me how sorry they were. I give them a very good rating. I don't think anyone would be sorry to put their family in here. The administrative staff were wonderful. The chef was great too and would always come in to check on us and see if we needed anything. The nurses were so caring as well and their response time was quick, even the laundry gal was amazing. I was there everyday so I got a really good feel for how things were. Overall it was a very good experience.

It's very difficult to find people to help here at HarborChase. When you do, they have to find someone else or you have to go to the front desk and ask them to call someone; and they may or may not come. It just seems like there's no one to do anything. I'll bring my loved one flowers and want to get rid of them after they've died and it's hard finding someone or somewhere to throw them out - things like that. It's a very inconvenient place right now and that's all stemming from their lack of staff. The communication between administration and myself or my family is fine, but I rarely hear from the people who actually work there. Aside from that, the facility is very well decorated. It's pretty and I think that it's an acceptable place. When I've had issues, I've reported them and they've been dealt with.

I would tell others that the administrative staff was not timely in responding to concerns that we had. They did not respond when she would pull the cord, it could be 20-30 minutes before they would come to check on her. She had been left in her bed sometimes until 1030 in the morning until someone figured out no one had helped her get up. They were also not paying close attention to her taking her medications, until the family started going they were just not taking it seriously. We are still waiting on a refund check from them on the time that she was not there. If your loved one is more independent and needs less assistance, it would probably work out better for them. For the care she needed, it was just not a good fit for us.

The meals and dining service is pretty good, and they do a good job keeping the community clean. Due to the covid restrictions the activities have been kept pretty limited.

This community was wonderful, and the executive director was absolutely amazing. The activities were great, our loved one was just able to participate in a lot of them, but they did offer a lot of variety. The person who was the activities was excellent and the value was excellent.

This was pre-covid. While my mother was here, the process of getting her accepted into the facility went very well. They were on top of it right after we called them, they were very helpful and responsive with the transition. It was clean, they had activities, and it seems they had enough help. The downside was it was difficult to communicate with the nurse and coordinating doctors visits with her as well as coordinating paperwork that go along with the doctors visits such as lab results that came back to the facility. After my mother passed away, they never reached out to us, so we were very hurt by that.

Very inviting place and the staff seems very engaged. The rooms were nice and a good size. My mom liked it.

This place is a circus run by the ring leader [name removed].The Director is never available,unprofessional,never answer calls,and slips out the back door when needede.My mother lived here for 2 years and i cant tell you how many times her oxygen was left on 0..and the facility said they are allowed hiccups.They sent my mom to a rehab and didnt let her come home for a month. She walked out of the facility and after three weeks was confined to a wheelchair b/c she forgot how to walk.The facility never once reached out to my mother or the family to see how things were going.After my mother passed away my last memory of her was holding her as i was crying relentlessly and the Harbor Chase nurse making me feel like i was disgusting for doing that and told my husband i would catch something.This place is awful except for maybe one nurse and a couple of cna's.Run don't walk from here!

This is not an assisted living it is more like a nursing home.The director is always unavailable and basically is a no show.There are many uncompassionate,unfriendly,and unprofessional people working here for the exception of about 3 hard workers.I would not recommend this place to my worse enemy!

I have been in the Senior Living Industry for over 11 years. When it comes to caring for our seniors, I know what is good and not so good! I visit Harbor Chase Coral Springs several times a month and can tell you from the moment you walk in, you are greeted professionally and kindly. As you walk thru, you see how well they care for their residents. There is a lot of TLC going on and many activities that keep the residents engaged. If you want a family feel, a cozy, extremely clean environment, choose this community...I would honestly place my parents here. Take it from me, I've seen them all and NONE can top Harbor Chase Coral Springs!

This is a beautiful community, and my tour of it went very well. I would had been very comfortable if my mother was to move this community. It was a good convenient location, and there is a hospital behind the facility. I was impressed with the staff interaction towards the residents. It was a good experience, but their prices were to expensive for our budget.

My dad and I really like the facility. [Removed] who gave us the tour was terrific and very informative. The largest studio seemed roomy enough. People were all very nice. I is close to my home, so a real contender!

We're completely satisfied with all the services provided by Harbor Chase. The staff is friendly and helpful, the place is clean and well kept and the food is great. We particularly like the Director, Veronica, who is very involved and easily accessible.

Very nice, met with Terri . Great tour & meeting. Very interested....

I highly recommend HarborChase of Coral Springs. Starting with my initial visit to take a tour it was clear that the staff truly cared, and working there was more than "just a job" to them. Now, I know that my first impression was correct. They work together as a team and bend over backwards for the residents and their families despite every day challenges and difficult demands. There is warmth, compassion, and camaraderie throughout the building, and it is clear that from top to bottom the staff respects one another. My loved one is safe and content; my family and I are happy.