Governors Glen

Worst place on the planet....No nursing staff in 2015 alone they went through about 4 to 5 nurses...no one would stay on staff. Staff is unprofessional, Med techs are not bright enough to pass exam. some are not certified to pass medication. Staff took forever to clean my mother and that was because they are always short staff. ED never leaves her office to address concerns. Felt rush when attempted to try and tell them the error in their ways....RUN....

They were all just real friendly and they made it a point to know you when you walk in. They made the transition for my loved one nice. They just personally know all the patients and the family members.

They are very friendly and they are open to help with anything you ask them to. I think they need to do a better job with the resident's personal items, as far as keeping up with them and not getting them confused with other resident's items.

Overall our experience with Governor's Glen has been a good one! I'd give them high marks across the board. It's clean, well kept, and the people are friendly. We really have no complaints!

It's clean, and the staff is friendly. They do some word games and things. But I don't think he gets to get out very much. I would like to see a few more crafts. I would like to see more encouragement to do the projects. They were a little less expensive than the other places.

They could use people that are more experienced with handling those who have Alzheimers and Dementia. There has been a gap there that they would do well to fill. Other than that they have been ok. The facility itself is very nice and well kept.

The food at the facility was good, the staff made our decision easy, and the facility was in a location that was convenient.

I think they're doing a great job at Govern'er's Glen! They're very knowledgeable about the care and needs of their patients, and really do an excellent job taking care of those with memory issues. The facility itself is very clean and well kept, and the staff are all friendly and caring. I also like that they put a lot of effort and preparation into their meals. They serve a lot of natural foods and a good selection of vegetables.

We toured this location when we were looking into care options for my loved one. I really liked the look of the community and it would have been my first choice, but unfortunately they were at maximum capacity for non-ambulatory residents. It was a beautiful community, and the staff I met were all very caring and professional.

Becky at Governor's Glen really made the admission and move-in process as easy as possible for us. There was no red tape, and they understood our money and time constraints, as well as the care needs for my aunt. They helped us work out every detail. My aunt's room was painted and cleaned in quick fashion, and ready for her to move in. They even loaned us a hospital bed until hospice delivered one. The caregivers are very friendly and helpful also. They make an effort to ask questions so that they can take good care of my aunt. We appreciate that!

Governor's Glen is very clean and inviting. It feels like a home with all of the care available that my aunt will need. The food smelled wonderful, and the kitchen was also very clean. The rooms were very large, and there appears to be a high level of personal care in the units with the lower functioning patients. We are very thrilled that we will be able to afford to have my aunt cared for in such a nice place during her last days.

They're very good, they do an excellent job being that they deal with memory cases only. I think they do an excellent job, I don't think there's anything they could do better.

Location good. Comfortable facility. Good resident mix. Staffing on the low side.

If I were to move my mother, this would be the place. The staff made me feel very comfortable. The only reason I am not moving her is that her current facility is willing to work with me on the financial part.