Emerson on Harvest Hill

I like the fact that three meal are served daily. Some what friendly staff. My mom is having problems issues receiving mail, and the residents are not that friendly, but overall she’s is comfortable at Emerson.

5, the best! Emerson is just the place we needed. Overall it's perfect for my father. The staff is friendly and patient with him. The food is really good. I'm not very happy with not having a hot breakfast everyday. I do understand most people do not eat breakfast there. But they still should have eggs to order. The over cost to live there is perfect for his low income. I am so happy we found this location for him.

What I like the most about Emerson on Harvest Hill is the friendliness of the staff and the value for cost. I would recommend this community to other families based on the experience I have had so far.

My mother loves Emerson. She has no complaints.

[name removed] was very helpful in assisting me in finding an apartment for my sister in law. The move was simplified by movers that work with Emerson. Problems after the move in were addressed and remedied. I have not heard any complaints from my sister in law.

You can feel the joy and good vibes as soon as you enter the building. The day my mother moved in someone was there to greet us. She was assigned an a helper to get her things unpacked and put away. My mother is truly enjoying the activities at the facility.

I actually really like Emerson. Compared to Walnut Place (where I previously lived), this place is off the charts. I would score Emerson as a solid 5. There is always something to do. We have Mix n Mingle, Irish Coffee and Happy Hour once a week. My apartment is cleaned weekly. Everyone is super friendly and very helpful. The food is good. Sometimes I do not like what they are cooking but there are always alternatives to order. I have made a few really good friends which is a plus.

I love living at The Emerson. The staff is so friendly and helpful. You have a sense of family and help is always available quickly and graciously. I love the food which offers a generous selection. I am physically impaired, so not able to share in the large variety of games and activities. I have free housekeeping every Tuesday and I love my staff housekeeper [name removed] . She goes beyond to assist my concerns and special "likes". The price to live at Emerson is very reasonable considering all the bonus extras you receive to enjoy living here. While working, I was in Telecommunications Sales. I traveled extensively and here at Emerson, I feel like I am living in one of the luxurious hotels I visited. Emerson offers transportation to local movies, plays, restaurants, etc for the Residents pleasure and fun. I feel very fortunate to live here at Emerson because I am still "independent " but most Importantly I am safe.

Perfect place for my mother in law. She has a community of people her own age and activities that she enjoys but she still has her independence. It also gives us peace of mind because the staff does regular wellness checks on her.

Emerson and their staff have been so accommodating for my dad. He’s been there almost 3 months and seems to like it. Everyone is so friendly and helpful. So glad we got connected to them! Go check them out.

My mom just moved out this week into assisted living. The facility is a good value but staff is not very friendly. The main issue was staff with Patient Services- not friendly at all. My mom didn't take advantage of activities so I can't comment on that

My loved one is currently a resident at Emerson on Harvest Hill and everything has been excellent. I love this place so much. I would absolutely recommend Emerson on Harvest Hill to everyone. The cleanliness, friendliness and staff are great! The meals and activities are also great.

I would tell everyone that Emerson is a friendly place that take great care of their residents. We picked Emerson for cost, amenities and location.. [name removed]loves it! She loves the food and her apartment. She is always talking about it!

A year ago we were helping [name removed] clear out a house he had lived in for 20 years. It was somewhat of a struggle to get him to give up possessions he felt were necessary in his life. Well he has been at Emerson for 14 months now & is enjoying everyday of zero responsibility, friends to talk to & just the right amount of personal items. Thank you, all the staff at the Emerson for your help.

What sticks out the most about Emerson on Harvest Hill would be the staff members. They are great and friendly people to work with. Very helpful and informative as well. I would absolutely recommend Emerson to others looking for independent living.

They have been cutting back tremendously. It is not uncommon to wait 30 minute to get served in the dining room. There are now minimal housekeepers;4 to clean over 200 rooms. Quality people have left or been terminated so [name removed] can minimize cost. [name removed] never does her job and is nasty to residents. Good people like [name removed] are shunned aside. [name removed] , terrific salesperson and helpful, was terminated to allow a click member to stay. The head of marketing has left. Minimum and insufficient staff exist, and the service is horrible. Food has been cut back, only toast and oatmeal for breakfast to cut costs. There is not enough maintenance people and they just terminated one maintenance to save on cost. It is astounding that anyone would give the place more than a 2-star rating.,

The staff is wonderful! Lots of activities to do including the transportation and off-site dinner groups and I love they take us on fun excursions. For instance in April they are taking residents to Ennis TX to tour the bluebonnet fields and then we are going out to lunch. It's really feels like extended family.

We have had many issues. They have also cut back on breakfast, it is now just continental breakfast.

Recently they went to Continental Breakfast for a full breakfast. Now last week they asked the residents what meal they don't care about not having. The site is NON ADA COMPLIANT. DOOR CLOSERS THAT REQUIRE MORE THAN 18lbs to open. No handicap ramps to get to the public sidewalks. Have to go down the street to the next driveway They are raising their rents. Cleaning people who remove things from your room. Like laptops ECT. ALSO, USE A MASTER KEY TO GO into your room. Then when you say something on-site administrator says sorry about that. The east wing had MANY rooms that don't have A/C. Some also don't have heat. The quality of the facility has gone down since August of 2022 major Layoffs of employees. Buyer BEWARE.

I've made several friends here at Emerson, and the staffing here is great. So many activities that go on throughout the day, there's always something to do. Overall, it really is a wonderful place, glad to be here at Emerson.