Emerson on Harvest Hill

Perfect place for my mother in law. She has a community of people her own age and activities that she enjoys but she still has her independence. It also gives us peace of mind because the staff does regular wellness checks on her.

Emerson and their staff have been so accommodating for my dad. He’s been there almost 3 months and seems to like it. Everyone is so friendly and helpful. So glad we got connected to them! Go check them out.

My mom just moved out this week into assisted living. The facility is a good value but staff is not very friendly. The main issue was staff with Patient Services- not friendly at all. My mom didn't take advantage of activities so I can't comment on that

My loved one is currently a resident at Emerson on Harvest Hill and everything has been excellent. I love this place so much. I would absolutely recommend Emerson on Harvest Hill to everyone. The cleanliness, friendliness and staff are great! The meals and activities are also great.

I would tell everyone that Emerson is a friendly place that take great care of their residents. We picked Emerson for cost, amenities and location.. [name removed]loves it! She loves the food and her apartment. She is always talking about it!

A year ago we were helping [name removed] clear out a house he had lived in for 20 years. It was somewhat of a struggle to get him to give up possessions he felt were necessary in his life. Well he has been at Emerson for 14 months now & is enjoying everyday of zero responsibility, friends to talk to & just the right amount of personal items. Thank you, all the staff at the Emerson for your help.

What sticks out the most about Emerson on Harvest Hill would be the staff members. They are great and friendly people to work with. Very helpful and informative as well. I would absolutely recommend Emerson to others looking for independent living.

They have been cutting back tremendously. It is not uncommon to wait 30 minute to get served in the dining room. There are now minimal housekeepers;4 to clean over 200 rooms. Quality people have left or been terminated so [name removed] can minimize cost. [name removed] never does her job and is nasty to residents. Good people like [name removed] are shunned aside. [name removed] , terrific salesperson and helpful, was terminated to allow a click member to stay. The head of marketing has left. Minimum and insufficient staff exist, and the service is horrible. Food has been cut back, only toast and oatmeal for breakfast to cut costs. There is not enough maintenance people and they just terminated one maintenance to save on cost. It is astounding that anyone would give the place more than a 2-star rating.,

The staff is wonderful! Lots of activities to do including the transportation and off-site dinner groups and I love they take us on fun excursions. For instance in April they are taking residents to Ennis TX to tour the bluebonnet fields and then we are going out to lunch. It's really feels like extended family.

We have had many issues. They have also cut back on breakfast, it is now just continental breakfast.

Recently they went to Continental Breakfast for a full breakfast. Now last week they asked the residents what meal they don't care about not having. The site is NON ADA COMPLIANT. DOOR CLOSERS THAT REQUIRE MORE THAN 18lbs to open. No handicap ramps to get to the public sidewalks. Have to go down the street to the next driveway They are raising their rents. Cleaning people who remove things from your room. Like laptops ECT. ALSO, USE A MASTER KEY TO GO into your room. Then when you say something on-site administrator says sorry about that. The east wing had MANY rooms that don't have A/C. Some also don't have heat. The quality of the facility has gone down since August of 2022 major Layoffs of employees. Buyer BEWARE.

I've made several friends here at Emerson, and the staffing here is great. So many activities that go on throughout the day, there's always something to do. Overall, it really is a wonderful place, glad to be here at Emerson.

Emerson on Harvest Hill has good staffing, good dining service and the activities we have here are amazing. I’m glad I can be part of the poker group and pool tournament. [Name removed] is always a good help with technology.

Came to Emerson 6 months ago. From the first day, the explanation and walk through was well done. It's been exactly as explained. Staff is SUPERB. They go out of the way to make sure we're well taken care of.

I had fallen at my home several times since I have been living on my own, my daughter suggested that I move to a independent community so we looked online and called Emerson to tour and I moved in and have not regretted it!

The reason I moved into the Emerson is because my wanted me closer to him and I am so happy here. I enjoy helping others and I have met so many friendly people, staff, and I love it here.

My son and I were leaving Walmart-Webb Cable and Harvest Hill and we saw the Emerson at Harvest Hill bus with the driver/[name removed] waiting for some of the residents to finish shopping. My son approached [name removed] regarding Emerson on Harvest Hill, they talked a good 5-10 minutes. Next thing I know my son called me to say we're going on a tour, I signed on the dotted line to become an Emerson on Harvest Hill resident. Have not regretted my decision!

My husband is living there and he hates it. It's not at all what we were lead to believe. This is having the opposite effect on him. It hurts to see him so unhappy when I was the one who found this place. Very sad. Very disappointed. Would not recommend.

My parents like it ok. They keep saying they are the youngest there and they want to move. They love the dog park.