Elison Park Independent Living

The community has staffing issues with the business office. There were some billing issues that we are trying to get fixed. The staff is very friendly. I would recommend the community based on my experience.

My loved one has settled in and is starting to enjoy herself. She's very active, and we're very happy with that. That's exactly what we wanted that for her, to be around people her age and to be active. When she first moved in, things were kind of rough, and I felt they could have been a little more helpful during that transition. Not that they weren't helpful. But I would definitely recommend them to others. My loved one is really enjoying living there. Keep in mind it's independent living, so they have activities and bus rides, but everything else, including any medical concerns, I still take care of for my loved one. The one downside is she hates the food. She doesn't care for the way it tastes or the way it's prepared. So we end up buying groceries for her regularly. Any other concerns we've had, they've followed up with me and looked into things accordingly. It just took a little firmness and persistence on my end.

The community is very clean and neat and the staff is very friendly and helpful. The food is very good and my loved one really likes it. I would recommend this community to others based on my experience.

We have only seen pictures of the community, and by the pictures it looks to be a really beautiful place. Also our loved has told us its very well managed and well kept. The staff members I have encountered over the phone have been very friendly, and they have been very accommodating to our loved one. Given this past year, we think the staff has done a pretty good job. Our loved one absolutely loves the meals, and she is very happy with the activities. In the fall they are taking the residents to an Astro baseball game which she is thrilled about. We do think the value for cost is really good as well.

Embark at Willowbrook community is very clean, and the staff members are very nice. The community has a very good chef so the food is great. The rooms in the apartments are larger then most places, which I really like, it makes it more comfortable.

This is a good place for senior living, The staff is very friendly. I would definitely recommend this community to others

The price is high, and if your loved one is independent this is a really good community. They have lots going on and I would definitely recommend this community to others.

At the moment we would not recommend The Embark At Willowbrook Park community to others, at the moment there seems to be a lot of turnover rates within the administration.

rating questions above

The value of Embark community is pretty reasonable and we think they offer really nice activities. We really like the size of the apartment. Our loved one can look out and see the courtyard, it is just a nice setting.

It's a great place. the apts are real nice and they keep it clean. I feel the facility is safe, and she has people there that can take care of issues she has. The one thing they need to work on is the food quality. I would definitely recommend this facility to others.

The food isn't that good. It's not a bad place to live. They give us three meals a day and we are able to go to the dining room again. The room is a nice one bedroom apartment. There is a kitchenette in the apartment. Housekeeping comes in once a week and cleans, this is included in the price.

A great community, everything they presented on the tour was exactly what we got. The apt sizes were very nice approx 900-960 square feet, For the price, everything was included except for the internet and phone. I would recommend this community

Embark is a convenient and safe community. They pay attention to details and cover all the bases. The food is delicious,healthy. and the offer a variety. At first we had dining in the ding room, but now all of our meals are delivered to our apartments. I would recommend this community highly to other families.

it feels safe and secure here and everybody here seems to be happy, Everyone I have met seems friendly. I think they try to keep up the building. The food is probably as good as it could be at this time of COVID. The housekeeping services are very nice. I chose this community because it was a bit bigger space for the money and I enter my apartment directly from the outside which i really like. I think the place is very nice and I am very comfortable living here.

[Name removed] did a great job of answering my parents' questions. The food was good, and we were impressed with the steps they take to keep their community safe.

This was a spectacular place and I am considering it. The price was a bit high, but with a special offer, I might be able to make it work

Beautiful, wooded, outdoor spaces. Peaceful setting and spaces. Clean, friendly environment. Offered to let my brother stay in a quest room for a couple of days to see if he likes Embark.

The campus was shady, and [name removed] showed us several options. I took pictures along the way and sent to [name removed]. She liked the last unit that was shown because it fits her current independent needs of having a small dog and a car and wanted the exercise in the pool. Thanks for connecting us!