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I love Edgewood Rehabilitation & Care Center. Once you enter the facility, it's beautiful. When you go inside it's well-clean. The staff is very respectful and attentive to what you need. If you have a senior, Edgewood is what you need.... Read more
Edgewood Rehabilitation and Care Center in Mesquite, Texas is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Willow Bend Nursing and Rehabilitation provides exceptional care to our residents and their families. The dedicated staff works together with the patient, their family, and their doctor. With this collaboration, we create and implement the best possible care plan for every individual. Our therapy...
Studio, 1bd, 2bd
A Place for Mom has scored Edgewood Rehabilitation and Care Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Edgewood Rehabilitation and Care Center has 59 reviews with an average "overall experience" of 3.7 out of 5.
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My dad was in during COVID and was forced to go there due to dialysis location. They failed to chart for 4 days and failed to ensure that he was given dialysis, and did not pursue any additional dialysis treatment until forced to, after 10 days of no dialysis. My father died in their care without having seen his family after 14 days. I cannot rate on any of the community because I was never allowed in the building beyond the front door.
I spent weeks dropping off documents in person because the staff at Edgewood is incapable of using the phone and fax machines. After all the headaches of waiting to finally here back after I was told that all my mother needed to get her into the facility at this point was documentation from her Neurologist that she had Dementia and she would be admitted. Not so... I got a call from [name removed] - Business Manager of Edgewood. I could tell from the moment she spoke - she did not wish to be speaking with me. I have never in my life been spoken to in such a disrespectful manner than by her. The staff members at Edgewood only tell you just what you need to hear to answer your questions. They will make it as vague as possible and never fully give you details. At this point I believe this is Racially Motivated.... My mom mainly speaks Spanish and I truly believe Edgewood does Not have enough staff to support my mother. They knew this was going to be bad for them if she was admitted.
Within 20 minutes of expressing we had the Administrator all over our issues. The wound care doctor was brought in and the Chief Nursing Officer could not have been more informative. Feeling much better!
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My brother arrived with Parkinson’s disease, tracheostomy and feeding tube. While Edgewood is clean and well kept, I’m beginning to get the sense that the level of care does not reflect the aesthetics of this place. They tout this as a $250/day facility although my sense is most are on Medicaid. My brother sits in urine and feces for hours and is not changed. He has a bedsore that is not being properly cared for. He’s not being rotated from side to side like he should be. He’s not being cleaned like he should be. And his room does not have hot water. All of this was brought to the attention of administrative staff on [date removed] at 9:55 AM. I will be chronicling progress on this review site as I’m hopeful these issues will be addressed proactively and promptly moving forward.
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It's changed a little since we have first got there. I would still recommend Edgewood Rehabilitation to a friend.
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They're doing good.
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I love Edgewood Rehabilitation & Care Center. Once you enter the facility, it's beautiful. When you go inside it's well-clean. The staff is very respectful and attentive to what you need. If you have a senior, Edgewood is what you need.
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They were nice people when I went up there.
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The overall experience was okay.
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So far, everything has been okay.
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I would recommend them to a friend. At first, I had some concerns about the stay at Edgewood Rehabilitation. I do know that my loved one recently had his therapy services and I hear that he had a really good day with that. We had a meeting with the staff and I was able to voice my concerns with the nursing care. The staff immediately responded, addressed and followed through on what we discussed. Everything is working much better now,
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Everything is clean. The meals are good but he does not like the food. He is not used to eating food like that. I wish the rehab therapy was longer. It was only an hour and a half each day. I wish they were a little more attentive but I know they are busy. They called me many times. I think it is the coordinator for admissions and she wanted to be well informed on a lot of things and she genuinely cares.
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The rehab therapists got her to do things she could not do in a long time. The staff is good. It is very clean. The cleanest nursing home I have ever been in. She can't eat certain things anymore and they are working to help her with that. The doctors and nurses are good with answering all my questions.
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They take care of me, and they're nice to me. It's pretty good! It's hard to find out information.
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It's a nice facility. The staff seems friendly and helpful. They work with him, which is not easy to do. As I told them, he will eat anything that doesn't bite him first. As far as I can tell, the food and dining are really good.
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Overall, our stay was great! The rehab went well. They need to communicate better about what activities he can or can't do.
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I guess everything is going well. It is a nice place. They are okay. They are very friendly. The meals are so far so good.
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Their rehab therapists tried to get my loved one to sit up but he was too weak to do the therapy. The staff was all friendly. I had no problem with their nursing care. They did have a meeting but not everybody was there and they were not able to answer my questions.
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My loved one complains about everything. It is her, not the facility. Their rehab therapy needs to be a lot better. It takes the nurses a long time for them to answer. She hates their meals.
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The stay was okay. I had an issue with the therapy services towards the end. She was not given therapy services on the last three days she was there. I feel as though she was entitled to those. The nurses were good. I especially found the techs to be helpful. I was kind of bothered that I had to approach them about why she was not getting therapy. They did not come to me about the discharge plan in terms of her therapy.
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See what the neighborhood has to offer and what’s nearby:
Call (972) 288-8800 to reach a resident at Edgewood Rehabilitation and Care Center.
To reach a resident at Edgewood Rehabilitation and Care Center call: (972) 288-8800
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.