Desert View Senior Living

It is not worth the value, everything they told us they could handle, and do was a lie. They never followed through with any of their promises. It was a nightmare in itself and the administrator is extremely rude.

The facility is fine and the value for cost is fine, but we did have some challenges. We wish there was someone there to tell us what the expectations are regarding family members going into memory care and the different processes and levels of care with dementia residents. Also another big problem we had that led to our loved one having a fairly big medical challenge, so their juice they serve. They serve this juice almost similar to Gatorade instead of water and it has a very high level of sodium in it. The residents get water but usually if they only get it themselves, and we wish they would push for more water and less juice.

Place has been awesome!!! Most of the staff really seems to care about the residents!

I recently needed some help getting my 77 year old father a retired US Navy veteran into assisted living. I was directed to Desert View Senior living. I spoke with [name removed] Wolf who did an amazing job at getting my father all the VA paperwork needed to assist with the expenses. Thank you all for all the amazing work you do for our retired service members!

Understand that this is not a nursing home, so there is not round the clock medical care. Because of that, the cost is actually more reasonable. I feel it's been an excellent value, and I like that they offer a military rate for veterans. They do have doctors on call if your loved one needs something like a medication refill. There's a variety of other residents, both men and women, in different levels of care. The memory care unit is clean, friendly, and everybody seemed to be happy there. In the several months my loved one has been there, there has not been any turnover in personnel as far as I can tell. And I think that's significant and a good indication that there's nothing going wrong there. They staff have been very helpful to me in every case. They communicate with me very well. I provide some supplies for my loved one, and they're good at communicating to me when she needs something and also being patient if it takes it me a day or two to bring it by. For visits, they have what they call the Coca Cola Room with a 1950s soda fountain design where you can visit the memory care patients if the weather outside isn't favorable. I think the activities are really good. My loved one is very energetic, so they have her doing all kinds of things. Of course there's some things she can't do. They have television and lots of games. They actually have her doing some cleaning because she really likes to clean. As far as I know, they're doing a good job meeting her needs and requirements as far as activities go. For an entire 11-month period they had zero cases of Covid, which I thought was pretty impressive. They did have one case recently, but they quarantined instantly and took the proper procedures to contain it. And now everybody has all their shots, which is good.

We chose Desert View because the facility fit all of my brothers needs perfectly. It was very clean and we were impressed with the staff members, The room sizes here are very nice and not on top of each other. He shares a room and they have plenty of space. The staff know every resident by name and they know what their specific needs are. I would tell others to make sure to physically go in so that you can really appreciate what is being offered here. I would highly recommend to others who are looking and already have.

There is none better than this community. The staff is friendly, patient, and mindfulness of the residents. The food is liked by my loved one and we are able to provide food in the apartment for them. The staff communication is excellent with the family.

Since day 1 we have loved this place Every one was so polite , helpful and knowledgeable. I knew this was the place for my dad.

Nice place . Very knowledgeable people.

We chose Desert View because my father liked the veteran aspect to it. My brother is on the front line since he lives closer and I am out of state but I think the communication has been good. Overall it has been a good experience so far and I would recommend them.

We chose Desert View because it was recommended to us and they had availability quickly when we needed it. Before I put my mother there when we were moving stuff in, I was able to meet a lot of the residents there and speak with them about their experience. They sold it better than anybody else so I would encourage others to do that as well. I would recommend them to others who are looking.

I recently explored the area for an assisted living facility in which to place my husband. I found Desert View to be a very inviting place.. The management and staff were most helpful and always ready to provide help and information. Unfortunately my husband passed away before he was able to become a resident. If you are looking for a place that makes you feel "at home", please check Desert View. I believe you will be impressed.

The staff members at this community are exceptional. On the assisted living side our loved one had a condo like room. Our loved one moved over to the memory care side before COVID, and we were able to visit a few times and it seems nice. The staff seems to encourage our loved one to still remain active, and we would recommend this community to others.

We chose Desert View because it suited her personality more than other places that we looked into. This was a more comfortable and homey environment. She was in a bedroom split in half and it was perfect for her. I have not eaten here but she thought the food was not prepared on site.I found the receptionist, the activities director, and cleaning services to be excellent. I would absolutely recommend it. The entire time COVID was going on, they did not have a single case.

My father lived at Desert View Senior Living for a year prior to his passing from cancer in Sept 2020. He really enjoyed his room with a view, his friends, the entertainment options, weekly shopping trips (prior to covid), and I appreciated the great care he received. Other residents seemed happy and content and people on staff were always friendly and ready to help. Staff would call me if they had any concerns such as Dad not showing up for meals or complaining of pain. When his time came, I asked Dad if he wanted to move to a hospice facility and he said no, he wanted to stay. As Desert View partners with Comfort Hospice, arrangements were easy to make. Prior to choosing Desert View, I toured five other facilities. Desert View also offers memory care and I appreciated that as other facilities would not take Dad as he had dementia although he was in the early stages. Desert View worked for my family and I highly recommend the facility!

Does not accept dogs. 2 month waiting list. They offer spouse of vets discount. [name removed] was very helpful in suggesting other facilities, and providing his opinion. Rating it a 5 star because [name removed] was so helpful.

A company that leads by their core values and provides life changing services for their residents is a community worth your trust. I hope you take the time to meet their team, especially if your loved one is a Veteran or the spouse of a Veteran.

Impressed with the information presented, & the flexibility in scheduling when an emergency had me having to cancel the original appointment last minute. Many outstanding considerations on this one, from the simplicity of the pricing, their very successful management of COVID-related protocols, smooth transitioning from Assisted Living to Memory Care, to the proximity of their facility to our homes. Definitely a top contender as we weigh our options.