Ciel Senior Living of Tri-Cities

Staff is mostly friendly and facility is nice. When I was told " smooth transition to Medicaid" that turned out to be false. I would only recommend if you are in good health and a private payer.

From our very first contact with This place was a lady I'm struggling to remember her name right now, but we knew this was the right place, friendly, very clean, worked very hard to find a room to suit my mom, always treated mom with respect and kindness! Med tech's were also very kind and helpful!

The benefit of memory care availability is paramount for my sister and husband. Although they are in assisted living now, that need will be required in future. The staff is dedicated to helping - that makes a world of difference. We have had a good experience all around and would definitely recommend Columba Crossing.

Columbia Crossings has done everything and more for our family and has exceeded all expectations. The staff members get above 10 stars. Our loved one has the same aid assistance so it make communication very easy and very simple and we have that consistency. Every staff members from top to bottom will sit down with you if you have questions or concerns no matter if you are a resident or a family member. They will address it immediately and if the person who you need to speak with is not available they respond back in a timely manner which is something we appreciate. The staff do a very good job engaging with the residents and we would absolutely recommend Columbia Crossings to other families.

I would recommend that you make sure that you are taking a proactive approach in making sure the care is being met for your loved one. Make sure you are advocating for your loved one, to make sure the care is meeting your expectations. Most of the time the staff communication with the family has been good. There are three meals a day and there are choices for the residents to choose from.

Overall our family has been very pleased with this community, every time we come to visit our loved one the community is very clean and the staff members are very friendly. We appreciate how responsive the staff members are and we would recommend Columba Crossing to other families.

My mother lived at Fieldstone Grandridge since it was built, up to [date removed] When I needed to unfortunately move her to Seattle to be closer to me, I very much did not want to move her. Although experiences differ, we were there for 5 years. Never did I have any issues with staff or the facility and mom was very happy. Mother needs care and is not independent, she has been in other places so for us I can compare and give the Fieldstone community a five star at least for our situation and if I would be living now in tri-cities and move mom back, I would re-apply to get her back into Fieldstone.

We moved our parents into Fieldstone Grandridge summer of 2021. The staff could not have been more wonderful with helping us arrange the move and getting settled in the fastest possible time. Everyone was very friendly, and understanding of all challenges that presented themselves. Now that Mom & Dad are settled, they are enjoying the daily activities and the restaurant dining experience. Lifeloop is very useful to see what activities are coming up, as well as knowing what they've participated in so that we can talk about it! The housekeeping and care staff couldn't be more kind and thoughtful - it has been lovely to interact with them. And the relationship Fieldstone has with local medical resources has made a huge difference, as we moved Mom & Dad a significant distance from where their doctors were - so all new doctors, but it has been a very positive experience!

We spent a lot of time researching other facilities. The tour of Fieldstone Grandridge really stuck out to us as well the accessibility to staff and residents during that tour. The apartment sizes are average and they have a variety of different sizes you can choose from, they offer assisted living and independent living spaces. It is a well managed facility with a great culture, the staff and residents all seem happy. It is a family run business which I feel operates better compared to corporate run. I would absolutely recommend them to other families looking.

When we message the staff through their app, they always respond in a timely manner. If anything comes up regarding our loved ones they always calls so we feel that the staff members have great communication between their team and the residents families

The staff have been awesome. My loved one is really happy with the activities when they are able to do something. Due to covid they have not been able to do much but when they do she enjoys it. I would recommend this facility and would not be afraid to send a love one here.

Our family has had no complaints at all regarding how clean the community is and the staff have been very friendly. We are just now starting to be able to visit more then once a week. On some days around mid afternoon they will bring desserts around for the residents, and one day we visited they brought him a root beef float which was great. Once the residents and staff were fully vaccinated, the residents were able to gather in the front lobby and mingle with each other. It is a little on the pricey side, but considering everything they have to do we cannot complain. There is a base level of case and the a point service, so extra level of care is based on the point services.

When it comes to the care services we have been very happy, we have also been very happy with the staff members. They rooms at the community are very nice, and we would recommend Fieldstone Grandridge to others.

Looking forward to the returns of the routine we had at the end of last year. I like the activities. Pleased with the meals even if I don't always pronounce it. Appreciate having the PT staff on site, as needed by a lot of people. They go a long way to make us safe from the virus, maybe farther than necessary but good. Staff is very friendly and accommodating! I would like more information about the company. We have different sight and organizational structures. Nice place for a couple because they would be busy and perfect when separation will occur later on! Enjoying the music of all provided by a 92 year old, there is still time for all of us.

Really nice way of doing things, always good to me. As I was here longer and got to know people I have become happier.

I find living here is very good.

Best in the area!!