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I love the people there! They really care. The only struggle my mom has has was the difficulty in adjusting. All the activities were helpful in bringing her out of her shell. She especially enjoys all the entertainment. Frequent musical performances. Etc.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.4
Review Score
Review Score
50 reviews9.4
Out of 10
5 star
58%
4 star
36%
3 star
0%
2 star
4%
1 star
2%
A Place for Mom has scored Parkview Estates with 9.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Parkview Estates has 50 reviews with an average "overall experience" of 4.4 out of 5.
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I love the people there! They really care. The only struggle my mom has has was the difficulty in adjusting. All the activities were helpful in bringing her out of her shell. She especially enjoys all the entertainment. Frequent musical performances. Etc.
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I would recommend Parkview and say it has been a very positive experience, they are very helpful and caring.
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I would give them a 4+ they do an awesome job and so far Mom and I are both satisfied with her care. We have only had one snafu and they ran out of some of her medicine. But I also realize they just went through Covid in their facility. We are working on getting it back on track. I just want people to know that it's not all sunshine and roses. But I feel like everyone does their very best. Plus, I don't dread going there and that's important too. It's a very pleasant environment .The staff is genuine and knows your parents name, also very important.
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It's been very good. Social opportunities are good. I would recommend to others.
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Response from Parkview Estates
April 5, 2024Thank you for your review!
Feels like a close knit family very friendly. Would recommend it to anyone.
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Response from Parkview Estates
April 3, 2024Thank you for your feedback! We are happy you chose Regency Newcastle! We love serving our residents and their families!
Great place and would recommend. I picked this community because of the location, price, layout, and people.
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Overall my mom liked the vibe! Smiling happy people. She had some difficulty adjusting. But all the staff was there to support her adjustment and now she enjoys all the activities and is making new friends every day. She is very happy.
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Response from Parkview Estates
June 1, 2023Thank you for taking the time to leave us a review. We appreciate the feedback and will address the concern.
What sticks out the most about Parkview Estates is the sense of community -it is great with a wide range of activities. The staff is friendly and the place is clean and nicely decorated. The one bedroom apartment seems adequately sized and the amenities provided are good.
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Every time I've gone to the staff at this facility with concerns, they've been on it and quick to get back to me and answer my questions and concerns. They've always been very helpful. For example, I requested they install a grab bar in the shower for my loved one and they had it put in and completed the next day. The nursing staff has helped my loved one with anything and everything she has needed. Housekeeping is once a week, as well as Laundry service if you choose to use it. They have activities and outings. My loved one loves the transportation bus driver. This was the best decision possible for my loved one. The transition was fabulous and she loves it here. I would recommend this facility to anyone!
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This was an excellent community. It didn't feel it was the right fit for my loved one.
Parkview Estates is a great place and my friends [names removed] are happy there. I'd give you a 9 out of 10 for everything and would recommend it to anyone looking for a comfortable home with happy staff.
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When I walked into this facility, it felt like the atmosphere and décor fit my mom perfectly. They've done a really nice job of putting it together and decorating. Mom is very happy here and loves it. Her only complain is the food. It's just ok. I've eaten here with her several times. I can't say that I've ever had an excellent meal here. At times, things are undercooked (rice, etc) and some aren't very flavorful. I really wish that would improve. Otherwise, it's a great place. They have a fabulous library, offer a lot of good activities, maintenance is very helpful. The staff in general is very kind. They do have an exercise room, but most of the equipment seems to be broken. Mom's room is very large and beautiful. It's a little bit further of a drive for us to visit, but such a good fit for her that it's worth it. I would recommend them to family and friends, but would caution that the food needs improvement.
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Out of all of the places that we toured, Parkview Estates was my favorite. The facility is absolutely gorgeous- you walk in the lobby and there is someone sitting there playing the piano. It feels like you are at a resort and is set up very nicely. They also have more nursing care here, there is an RN, LPN and someone that is on call. From what we were able to see they also had a ton of great activities planned out for the residents. Unfortunately they would not take my loved ones large dog. If they would have, this would have been our first choice.
Response from Parkview Estates
July 1, 2022Thank you for taking the time to write a review of Parkview Estates. We appreciate your kind words! At Parkview Estates, we strive to provide the best care to the Residents and families we serve.
We went with Parkview Estates because some of the studio apartments are located at the end of the wings of the hallway and they are a little bigger but the same price. She also liked the setting, it is set back in a residential community so it is not on a main street. The value for the money especially for the area is also something that really stuck out to us. Mom has had nothing but glowing things to say about the food. The facility does accept Medicaid, they were one of 5 places that accepted it in the area. I would definitely recommend to others looking.
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5
This place is a gift from God! What a beautiful place with beautiful people working there! I need and want to thank [name removed] (director), and [name removed] (sales) for going out of your way to accept and welcome my Mom into this community. These two welcomed me in to talk about the possibility of moving my Mom there and were so over the top accommodating! My Mom is so happy and very well cared for there. I (and my Mom whose is a resident there) feel a sense of love, compassion, happiness, contentment, stability, commitment, feeling safe, truly caring, passion, and joy from the staff. I love seeing residents with smiles on there faces. There are so many activities for the residents to be involved in and so many different options for every individual’s needs and wants. It’s an amazing and incredible community and I’m blessed to have my Mom be a part of this!
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The staff are easy to talk to. They have promptly addressed any issues or problems my parent have had. Their apartment is great and well laid out. It's easy to get into the bathrooms, and my parents like it. There's a good variety to the food, but it's more institutional as opposed to home cooking. I know my parents wish it was a little more creative. When the Covid situation permits, they have a lot of activities on the schedule, which is good.
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Parkview Estates is a beautiful facility. When we toured it was clean, the residents in the hallways had big smiles on their faces, and it just felt like a fancy hotel. The staff are all very friendly and residents are welcoming. They did just come off of a 5/6 week shut down with covid because of an outbreak. The way they handled it was great but it was very difficult for my mom. The food looks good, but she said they do not cater well to dietary restrictions.
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4.5
I would so highly recommend Parkview Estates. We've looked at other options, and this one is at the top of my list. Other families say their family has had a great experience there as well. The staff have been responsive to anything we've asked of them. They've been shut down a lot to Covid, but when it's safe to be open, they have so many different activities, and I've seen lots of residents participating. And that was key for us. We wanted to see people out doing things, with staff involved. Our loved one is hard of hearing, and they've done a great job in trying to find ways to engage him. Also with Covid precautions, it seems they've been very careful, testing when required, and the numbers have steadily gone down. They've jumped right on it and eradicated any issue. I've always had great confidence that they were protecting our loved one from exposure.
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Our family had a virtual tour and even though it was virtually we got a good feel for the place and the staff had good communication.
Parkview Estates community is very clean, and the staff members are all very friendly. The meals here are wonderful considering how many residents they have to feed. They are very accommodating and will even bring the food up to your room if you prefer. They have some activities, today we actually are playing 5 cent bingo. I have a nice lady who does my laundry for me, so they have that service available if needed. They also let me bring my cat when I moved in and other residents have dogs.
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See what the neighborhood has to offer and what’s nearby:
Parkview Estates offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Parkview Estates 9.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (509) 734-9773 to reach a resident at Parkview Estates.
To reach a resident at Parkview Estates call: (509) 734-9773
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.