Bonaventure Tri Cities

A lot of turnover in nursing staff. One nurse that was less friendly and helpful left facility but then returned. General staff turnover was high. New director not as friendly and helpful as previous.

The staff is helpful and the food is what you would expect from a senior center that must take into account elder needs. The kitchen is suppose to accommodate diners 0700-1900, however there is not always someone available to prepare something. The dining rooms are nice and there is a place for people to eat outside on the patio. There are many great activities that are available for residents.

Based off of our experience living at Bonaventure Tri Cities, we would recommend the facility to others looking for retirement living. We will be moving to [facility name removed] once finished though. Now that we can do our own cooking and cleaning and save some money.

We are very pleased with Bonaventure Tri Cities.

The medical service they provide including transport and prescription management and nurse on staff. The front desk staff who always try to help you the best they can. A special shout out to [name removed] .

We checked out several and Bonaventure fitted our needs.

The staff were friendly, facility is bright and atmosphere happy. Lots of activities and services however my mom could not use them due to her health. She did not like the meals however. I think if there was a higher quality of meals, she would pay more for it. The Executive Director was extremely flexible and kind

I am happy and comfortable living independently here at Bonaventure Tri-Cities. The food is good quality, and I appreciate the responsiveness of the staff.

What are family really likes about this community is that is is very welcoming from the moment you walk in, the community does not feel sterile at all.

Have been in almost all the options in the Tri-Cities Bonaventure really has Senior care to a science. All the staff are kind and friendly. The managment is next level-they are all personable and willing to work with you. The building itself is clean and well put together. There isn't another building locally that beats the dining experince either, they have so many options and it's GOOD. The biggest Kudos goes to the care staff though, their call times are low and they have long term employees. Overall the place is good from the inside out, I don't refer anywhere else!

Bonaventure Tri Cities was a wonderful experience for our family. I would advise you to give it time and be supportive to your loved one, who is going through a big change. The activities are great, and the staff treat the residents very well.

My loved one was there a short period of time. We picked this community because of the location. Also, the sales manage was so intuned, with everhing that was going on, and went out of her way to make sure we had the right resources. She was very attentive and fantastic. I was dissapointed with the upkeep /cleaniless of my loved ones room.

My family member is not the easiest person to deal with, so there have been some difficulties. The staff communicate well with us. But I think their nursing staff could improve. There have been some challenges with getting tests done and medications administered. The assisting staff seems to be good - willing to help, and nice.

VERY DISHONEST PEOPLE THERE. DON'T TRUST THEM OR LIVE HERE. ONE STAR IS TOO MUCH FOR THIS SKETCHY PLACE. HORRIBLE EXPERIENCE. CRAPPY SERVICE. AWFUL STAFF. ONE IN PARTICULAR. SAVE YOUR MONEY. VERY SKETCHY

Overall we have had a good experience with Bonaventure Tri-Cities. We really like the atmosphere of the facility. They are short on nursing staff, they just need one more person and it would be great. There is no one on call overnight. Aside from that, the staff that are there works very hard and work well as a team to get things done. My mother in law loves it here and they really like her German Shepherd. She also loves the food as well. I would recommend them to others.

We are very satisfied with Bonaventure Tri Cities community and the care they are providing for our loved one. We have eaten there a few times and the meals are very good. Covid has impacted a lot of the internal and external activities but we do know they are trying their best with the smaller internal activities to keep the residents engaged and happy.

The Bonaventure team in TriCities was terrific in helping us coordinate the move and careplan for our parents

Always greeted with friendly staff, the building is always very clean and has a very welcoming feeling. I have and will continue to refer friends and family here.