Chesapeake Place Senior Living

Chesapeake Place was great for my dad. He did well there. He was treated with kindness and respect by all staff members. I would highly recommend them to anyone. The price is a little steep but then again most memory care facilities are quite expensive.

Friendliness and dedication of the nurses that I like most of the facility. They have many things to improve on: cleanliness, especially the floors in memory care. Many improvements need to be maintained. I feel that memory care is often forgotten in the activity spectrum...the residents need more motivation. The quality of care is lacking due to short staff issues. Also, the memory care security door needs to be addressed. They need personnel just to let in and out visitors. The nurses are too busy taking care of residents and don't need to be running back and forth every time someone needs to come in or go out. I have waited outside the door several times for a lengthy time for someone to respond. Our families have experience and would not recommend.. need many improvements. Such as maintenance, cleanliness short staffed and better activities.

Part of the experience was on my mom. She went to Chesapeake Place with the attitude that she wasn't going to participate. She only went to the dining hall a few times and wanted her meals brought to her room. She didn't extend herself as far as making friends or participate in any activities. She entered hospice care the last few months she was there and we had issues getting the staff to follow the nurses instructions on feeding and food preparation. Like most of these facilities they were short handed and mom had to wait quite a while for response to her call button. The night staff nurse seemed to be more attentive on checking on her and giving medication. I did not experience any rudeness or lack of professionalism with the daily staff but some of the admin staff was not very responsive. My sister actually contacted their corporate office and reported them. The main issue after she entered hospice was lack of attentiveness and assistance with eating and the food preparation. She was supposed to have puréed food or food that was cut into small pieces and staff was to assist in feeding. They continued to give her "regular" food and would just drop off her tray and leave. She also experienced several falls while there. Staff would come in and find her in the floor. People told us that these facilities don't like it when residents are in hospice because they feel they are being "watched." I don't know if that was the case but it did seem that the staff did not appreciate the hospice nurses. Several of the nurses did state that they had some difficult interactions with the staff.

My experience was actually quite stressful and overwhelming in the beginning . For me, it was hard to figure out the process but then everything started to fall into place. Since then, and in the long run, it has been a positive experience for both me and my loved one! What I was most concerned about was staff turnover but that has not happened. Beyond that, the staff and that includes everyone we see, is engaged, encouraging and there for my loved one. It's a happy, contented close community.

This is a great place for loved ones. I like the idea that a resident can move from one level of care to the NEXT, Staff is Caring; residents appear happy; good food; good service.

A week ago we had a crisis with our mom. Her possibility of finding a place that would accept her. I made a call to [name removed] and she and [name removed]. They jumped through hoops to help make my mom safe and comfortable and did it within 3 days. Customer service is amazing here. This is the place for your mom. You won't be disappointed.

Initial move in went well. No guidance regarding laundry services. No orientation. No buddy system. No response to voice messages. Friendly and helpful staff. Staff checks on resident during day and reminds about meal times. Staff very responsive when approached with questions. Facility recently had a high turnover in staff. Heard there may be care improvements soon.

Great

Like all assisted living facilities it's difficult to move a love one into someone else's care. But sometimes has to be done! The staff is great at Chesapeake place- sometimes the communication is not the greatest - leaving messages and nobody calls back! The move in process was great. [Name removed] was more than accommodating during the move in! The meals, I'm hearing from a few of the residents, are too salty- which concerns me with residents who have high blood pressure! I would recommend Chesapeake place, just be careful of the level of care that the new resident is coming in under- I wasn't expecting to pay over 1k more than the previous location!

I would say you need to check it out . I've already told one of my friends to look into it for her mother.It just felt right when I first walked in.

A great place, staff was amazing and very tentative to residents. The meals always looked fresh and healthy. Would definitely recommend to family and friends. The apartments were of good size, and bathroom was easy access.

You need to come to Chesapeake Place Senior Living. There are very nice people here. Everyone is very nice. The food is good.

Helpful and pleasant. Willing to make everything right for my mother to move it. Everything was clean ad bright all residents appeared to be happy and well cared for. Food looks and smell wonderful.

Staff was extremely professional everyone smiled and very helpful. I definitely recommend. I trust my mother's care here!

Facility is clean, organized and updated. The staff is friendly, empathetic, and work with a sense of urgency.

Every time I go to visit, I am greeted at the door. They consistently check on my grandmother and take good care of her. The building is very well kept and clean as well.

We are pretty unhappy here. They are understaffed and it's hard to get help. They just raised my loved one's monthly fee [dollar amount removed], starting in [date removed]!! They said it was across the board for all their communities and they added to the cost of the "levels" of care rather than rent. I suppose they raised it to pay for all the pipes they had burst around Christmas time...which flooded my loved one's room, in the first few weeks after moving in. My loved one has had money stolen from their room a couple of times. We reported it, but haven't heard anything as far as a follow-up. We are looking at moving my loved one soon to another community.

I have told several people and a friend came to visit [name removed] and told me she would definitely have her mom or dad stay there. They are very pleasant and awesome to work with.