CERTUS at Vero Beach

Certus is strictly a memory care facility and that makes all the difference. Many other facilities treat assisted living and memory care and I don't think the memory care residents get the attention they need. At Certus, the entire staff is trained in memory care and they handle resident issues better. It's really a nice place . My husband is very happy there. The people are wonderful and the food is good too. Lots of activities for the residents and they bring in live entertainment quite often. They are attentive to all the residents needs and treat them as family . It takes time for the staff to understand the needs of a new resident so be patient and communicate any issues with the staff and director. [name removed] is great and follows through with any of your concerns. Thank you for recommending CERTUS.

My Dad LOVES it there. So many options & activities + joyful staff, delicious meals w/ options makes this a success. We have been impressed with how much science goes into what they do. Check them out! We are thrilled! The courtyard is a HUGE thing for us. Certus is the only place I know of that allows residence to come and go safely as desired into a protective outside area that is beautiful. Having friendly and helpful staff is a must and we have been so blessed with some amazing people helping to TRULY care for my Dad. Getting him there was hard… hard for us all, but day 1 proved it was a great choice and it continues to be one of the best decisions we have made.

My mom’s care at Certus in Vero Beach is fantastic! ALL STAFF…administrative, nursing, caregivers, activities director, chef, receptionist, maintenance are professional and truly care about my mom! I visit regularly and love seeing my mom engaged in activities, eating well, and enjoying her days. Once again, so impressed by the professionalism, communication, and caring at Certus!

CERTUS is an extraordinary facility and I am truly grateful to their management and staff. My dear brother, [name removed] had severe memory issues. He was treated with dignity, respect and wonderful medical care by the entire staff at CERTUS. There are no words to express my family’s appreciation to CERTUS for going that extra mile to ensure [name removed]'s quality of life until the end. I highly recommend CERTUS without any reservations.

From day one the administration and staff were top notch. [name removed] showed us the facility and options to help us. The staff were very friendly and the residents were happy. It is clean with plenty of activities. The medical staff and Front desk made our stay feel like home. To [names removed] and everyone, thank you for making us part of your family

We had our own caretakers stay with our loved one. Thank god we did. They never answered call buttons for help. Didn't do anything they promised to do like wash our loved one x times per week, come get him for meals and check on him. We found staff sleeping on the sofa at night. We had to fight to get some if our money back when we pulled him out. There is much need for improvement.

It's a good place. It's a memory care facility. It's easy to get to, and very close. The staff is very friendly. The food is good. They offer soup, an entree, and dessert. It's nice and balanced. My loved one gets a lot of attention. Everyone has been great. The place is very beautiful, it does not look like assisted living. They have a lot of memory activities daily, and my loved one goes to most of them.

Vero does not have many options when it comes to dementia care. We have heard a few people complain about CERTUS but I wasn't concerned as that's all these rich old people seem to do in ZERO Beach. What mattered to me was the way I felt when I was in the community and let me tell you - it is second to none. Sure, they may have hiccups, but if you want your loved one to have the BEST memory care, this is it.

I believe this is a beautiful community. They take great care in training their staff. It can be a difficult transition for the family and the loved one in moving into the community. They are good at supporting the family and our loved one during this transition. The community was able to assist us when things have popped up and handled it very well. It has been a good experience for us overall. Medication management is able to be handled by the community for our loved one. The community is able to be completly secure for the residents to roam the hallways. There is even a secured courtyard for my loved one to get fresh air. There are lots of activities for the residents to partake in. All the meals, housekeeping, linen changes, laundry, utilities, and the room are included in the monthly price. My loved one enjoys the food. The community does keep track to make sure the residents get the needed calories each day.

Certus was a great experience, they treated my loved one and family like family members. They went above and beyond in caring for the residents. The community even went above and beyond after my loved one passed. Some of the activities included exercising, singing, and more for the residents to participate in. All the residents were smiling when I went to visit my loved one. The food smelt very good. I would recommend the community to everyone for their loved ones.