Sonata Vero Beach

Unfortunately our experience there was not a great one. We were paying for the highest level of care and dad still had to wait an unacceptable amount of time when he buzzed for help. One person blamed it on the next person and we were never able to get it resolved. He finally fell and broke a hip because he couldn't wait any longer for bathroom help and he passed shortly after that. He was left alone in his room many times when i specifically told the staff to bring him to the events and get him out of his room. The food was mediocre.

The facility is easy to find, has a pleasing outward appearance. The lobby is bright with homey decor. The staff are friendly and helpful, showing a heart for the elderly. They are able to accommodate independent living to assisted living through memory care if needed.

It's been an excellent experience. We picked this community, because it's in our home town. I would recommend to others.

They are always welcoming and receptive when you have questions or concerns. The facilities are nice, modern and well cared for. It pays to stay in touch with the staff and let them know you are holding them accountable.

Other than being a little pricey, all is great. Everyone is very helpful and very pleasant to deal with. I would absolutely recommend Sonata Vero Beach to others looking.

Everything is going very well. They were very helpful with the move from out-of-state and all the logistical things that came along with that. Their representative even met us there on a Sunday morning to help. My mom's room was all ready for her and was clean and nice. Any items I asked them to attend to they did. Cleanliness is good overall. Sometimes the garbage rooms on each floor smell a little, which is understandable. The rest of the place is immaculate. Everybody there is very nice. They have a lot of nice activities, including things outdoors. They take advantage of the nice Florida weather. They even got my mom to play Bingo, which she said she would never do! They also do a very nice job decorating for the holidays. Any holiday large or small, they're always decked out. It's in a very convenient and accessible location. And the cost is reasonable. None are cheap, but they're in line with other places. Bottom line, Mom has no complaints. And since she's content, we're content.

Beautiful assisted living community. Very clean and my father loved the food.

We have had a great experience with Sonata Vero Beach so far. We chose this facility because of the convenient location to family as well as the facility itself was nicer than the others we looked into. All of the services provided medical wise were also better. They have doctors, pediatrist, etc that come in and he does not have to leave. He also wanted a place with a pool so this fit the bill. This facility also accepts medicare for down the road when he runs out of funds. He is getting great care here and we have been pleased. I would recommend them.

I'm very happy that my loved one is here. I highly recommend this community for your loved one. The staff is very caring and kind to the residents. They have been able to keep the residents safe during the pandemic. They've had very few cases. The staff has kept the families updated weekly with the cases of COVID in the community. The communication of the community is phenomenal.

Nice building. Has unsupervised Swimming pool, which could be a nice benefit. Rooms clean and staff is very nice.

The nicest of all we have toured so far Very family like feeling Does not allow birds, dogs ok

My dad is thriving here and getting the support he needed.

My father has settled into this community very well, and I'am comfortable with his move here. Everybody has been very kind, and friendly. The staff is helpful when needed, and I know he is in good hands. When I go to visit the community, and his room are well maintained. They provide good meals, and have activities available for the residents when they are ready to participate. Everything has worked out well for us in this community, and I would definitely recommend it to my family, and friends.

I had a good tour of this community. The community looked beautiful. Everything was very well maintained. The staff was very nice, and friendly. The experience was a good one. Everyone was kind to my family, and I.

Everyone was really friendly that i met along the tour that i took of the community. It was a pet friendly place. Some of the activities that were offered were cooking, trivia, and art classes. They had special diet meals for the residents that way it met their needs. The meals they offered are healthy. I saw that the community was spotless and everything was in place.

Director of Sales and marketing, needs to be more familiar with her job and facility. The initial process of arranging for my Father to be admitted, was not clear and had various problems. She was off property when I needed her direction and advice the most, and would not return an important call till after she was back, 3 days. Promised mobile pendant communication, in house, but found out later it was not available. Fair to poor follow-up in the new resident process, after deposit and rent was paid. Accommodations and food are fair to good, according to my Father.

When my parents made the transition from being at home to an assisted living community we made the decision to go with Horizon Bay but quickly had a change of heart. it had nothing to do with the community itself but the location. We wanted Mom and Dad to be closer to us kids so we'll be moving them. The time at Horizon bay has been good. The staff are nice and friendly although they did not encourage them to participate in activities so most of the time Mom misses out. Other than that things went well.