Cedarhurst of Fort Wayne

Full time staff was very good but they were often short and had agency CNAs that didn't respond well. Admin staff seemed to listen well but weren't able to resolve the staffing issues. COVID didn't help.

My mother loves living in her apartment at Cedarhurst. She likes the foid and staff. She has gone on many of the activities and outings. I would definitely recommend the community. Just like many companies today, sometimes the community is understaffed. Also, at times the communication is slow.

I would give Cedarhurst a 5 in each category. My brother, [name removed], continued to have a variety of health challenges after he moved into Cedarhurst. The Cedarhurst staff could not have been more supportive. The facility has experienced staffing challenges this past year but we never felt the quality of care suffered.

My dad was previously a resident at Cedarhurst of Fort Wayne and the experience was great for him at this facility. Cedarhurst was amazing. Based on our experience with them, I would recommend Cedarhurst of Fort Wayne to others.

I moved here two years ago the end of March. I am from Wyoming and moved to Ft. Wayne to be closer to my children. I am 92, still drive, live four miles from my son and daughter in law, a little over a mile to a small strip mall in two directions from this facility which is very convenient for me. I only looked at this facility because it is a one story building, the staff has always been friendly and helpful to me. I do not require any personal staff assistance so I cannot say whether the staff takes good care of the residents who do require personal assistance. When I had covid last year, I can only say that every staff member who came to my room to deliver my meals, check on me, etc. was very efficient, friendly and helpful. I am not one to recommend anything to anyone but I would tell people to come and check the facility in person and decide if it is something that will fill their needs. So far it has filled mine. There are a few quirks here as I am sure there are in any face

We are very appreciative of the care given to our Mom at Cedarhurst assisted living and memory care unit. Everyone that has helped Mom has been very professional, responsive and caring. The Facility is very clean and service is great! The Residents are treated like family.

We moved mom and dad into this facility in May of 2022. We were very pleased with the facility, so pretty and functional with beautiful courtyards and fantastic inside areas for the residents. What mostly made our choice of bringing them here though was the staff. From the very first meeting with [name removed] we felt very welcomed. Soon the outstanding staff became part of our family. When our dad passed away the outpouring of love and care was very touching. And when mom was in the hospital and a rehab center [name removed] came and visited and told mom how much she was missed. The front office staff including [name removed] and [name removed] are always smiling and so easy to work with. The activities people, [name removed], [name removed], [name removed]are so great too. They provide almost daily fun filled events for all the residents. There are wonderful care givers also. [name removed] and [name removed] are so kind and supportive and fun to be around. We are very pleased with moms care at Cedarhurst and would highly recommend!

Oh it’s a pretty place alright and the meals look good but beware. My Mother started at assisted living. Then she had repeated falls and they moved her to memory care and paid over [amount removed] a month for 3 level of care and they were to look in on her every 2 hours. Well she continued to fall. She had over 10 falls in 3 months. You pay [amount removed] for a call pendent but they take their time to answer the resident, they are too busy with taking breaks. As a fall risk resident they don’t invest in fall detection pendent which is needed should a resident fall and is unconscious. Not a place for fall risk family members. For my mom’s safety we removed her from Cedarhurst Ft Wayne.

Their food is pretty good although the schedule and options are not as flexible as we were led to believe. The staff is competent and very friendly. Again, communication is lacking as stated above. The apartment is " cleaned" once a week by a gentleman that enjoys talking more than cleaning.

We chose Cedarhurst of Fort Wayne because of the facility itself. It is a very nice place, it is big and open, four seasons room, 2 courtyards, etc. It is great for people who like to walk, my dad really enjoys walking around. They like it here and are happy. For the most part everything is good so far.

Overall we are satisfied with the care. The staff comes through at times when we desperately needed help, which has outweighed the minor concerns we did have.

This is a nice community from the outside and everything inside is beautiful. The biggest challenge we faced with our loved one was the consistency of care provided by the staff. There were times that the staff wouldn't respond to the call button in a timely manner when my loved one would push the call button, or the caregiver would show up and then the caregiver wasn't able to assist my loved one with half the task and there was no follow through. These concerns were in a short span of time that my loved one was there. There was turnover of agency staff that was there to assist the community. I'm not sure this would be unique to only this community, as I realize other communities face these concerns as well. Due to our experience we are looking to keep our loved one with family as long as possible.

They are limited in staff so some evenings when I visit I can only find one person in the unit. An alarm went off one night for 5 minutes before anyone came. The activities director does a great job keeping you informed and keeping them busy. They have a great outdoor space and it is open most of the time for them to use. The room is very spacious and nice.