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Facility is clean and new, well furnished, bright with nice outdoor patios/gardens. Management has been so helpful, always positive, responds asap. Staff is friendly and competent. Very nice to our residents. The care, service and facilities are great for the price. Pricing is favorable+ to other similar homes.... Read more
Located in sunny California, Carmel Village offers a familiar atmosphere for a peaceful retirement. The community combines luxury with comfort to provide an impressive living experience. Nearby, residents can access famous local restaurants, shops, parks, and beaches! The location also offers convenient access to nearby hospitals to help ensure proper care for each resident.
The wonderful community is proud to be a member of WellQuest Living — a retirement company that offers unparalleled care and memorable retirements for residents across California. Each WellQuest Living community is on a zealous quest to make sure residents truly live life well. Carmel Village offers independent living, assisted living, and memory care options to easily accommodate residents at each stage of their retirement.
This community strives to put each resident’s well-being first by offering exceptional care and services. The core services include weekly housekeeping, scheduled transportation, 24-hour staffing, and a 24-hour emergency response system. Cooking is also taken care of by a talented chef who provides three nutritious meals daily.
For those who require additional support, the assisted living caregiving staff is supervised by a licensed nurse. Assisted living services include assistance with daily living activities, laundry, transferring, incontinence care, and medication monitoring....
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.7
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94 reviews9.7
Out of 10
5 star
47%
4 star
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A Place for Mom has scored Carmel Village with 9.7 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Carmel Village has 94 reviews with an average "overall experience" of 4.4 out of 5.
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4.7
4.4
I am so pleased that I found Carmel Village for my mom. I looked at eight assisted living properties before choosing Carmel Village. As soon as I toured the facility and met with the directors I knew I found the right home. I liked the quality and well managed surroundings. The comfortable main rooms and dining room. The caregivers are happy and enjoy what they do. Everyone is so friendly and will contact me with any concerns for mom's well being. I found Carmel Village offers everything I was looking for at the most affordable price. Thank you to Senior Advisor and my personal customer service representative for help with this most important decision.
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5
The ladies we had worked with including Christina and Katrina could have not been more helpful to my family and I with helping us get our uncle transitioned into this community. They where beyond helpful and very knowledgeable with answers to every questions I had. The chef at this location has done an excellent job at the menu and prepares excellent meals for all of the residents. Everything has gone beautifully and I am overly thrilled with this establishment.
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My tour of this community was a good one. The staff was very kind and helpful. They answered all my questions, and also was very informative. The community looked nice. Everything was nice and clean. It was a nice experience, and they treated us well.
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Moved my father in law in 2 weeks ago, he likes the accommodations and food. They were very helpful and feel you get your money's worth. Checked 6 different facilities and this one stood out with the staff and his care.
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5
My tour of this facility went very well. I really enjoyed this community. Everything looked great, the rooms were very nice and clean. The staff was very kind and answered all my questions. There are nice activities offered. The residents were very welcoming. It was a very pleasant tour.
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3.5
Based on the observation of my daughters, the tour was itself went okay but did not get a good feel for the community. My daughters notice the staff were more interested in talking among themselves and were not paying attention to the residents. Overall this automatically made us not want to move my wife into this community.
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Response from Carmel Village
July 7, 2016Thank you for visiting Carmel Village. We are sorry you felt our community would not be a good fit for your wife. We sincerely understand the importance of the staff-resident relationship and actively work to further train our team to improve this relationship. We welcome the opportunity to provide a better sense of our community. Please join us for Sunday Brunch, or lunch any day that is convenient for you. Feel free to call us so that we may arrange your visit. Thank you again for taking the time to visit and review our community; we hope to see you again.
This community is very clean and has private bedroom for residents. My wife enjoys her meal and loves that it comes with ice cream. She gets assistance with cleaning her room and the staff are very helpful and attentive to misplaced items. My wife participates in the daily activities but she hopes gardening will be included. I would recommend this community because they are making my wife happy, and if she's happy I am happy too.
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4
My mother in law has been treated very well by Carmel Village staff, even as it has been a rocky transition for her. The nursing staff are excellent, intelligent and easy to communicate with. The facility is lovely and the food is good. They are very kind and patient!
5
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3.5
4
I recently moved my Mom into Carmel Village. It was a difficult decision for all of us but we realized she could no longer live by herself. EVERYONE at this retirement community, all executives, staff, and caregivers were compassionate, helpful and enthusiastic when the move-in date came. I was told the adjustment might be difficult for the first weeks but Mom was happy and took to the Village right away. I was amazed but very pleased. Everyone at Carmel Village (even the residents) have made her life whole again. She has a new chapter of life to look forward to. They welcomed her and her little dog, Abbie, too.
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5
Two weeks since my family member has been a resident. Carmel Village is clean, spacious, with courteous, knowledgeable staff in abundance! Very happy!
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From the minute I walked in the door, Carmel Village was fantastic. My Mother says she never felt happier in her life. The ground and the inside of the building are beautiful. From the director on down to the lanscapers, everyone is friendly. The other residents also seem happy and friendly. There are so many activities. The food is like cruise ship food, all of the family has eaten there. They're very accommodating as well. I would recommend others get in there and if no vacancy to get on the waiting list.
5
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We toured this community and it had a musty smell, but it's closer to the ocean so that could be a factor. The dining area is open from where the tenants live, so I don't know how well that would be when it rains.
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Well for the most part things are going positively. We have had normal issues with adjusting of course. The staff does respond well and in a timely manner when we have an issue, so things are going well at Carmel Village.
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4
Things are going good. They are going great. I believe that she is doing well there. She has been in and out of the hospital, so she has not been there a lot, but when she is there, things seem to be going well.
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This facility is so sunny and beautiful when you walk in. It is a very welcoming and inviting atmosphere. The staff is very pleasant. The food is actually not to bad here either. Overall, not a bad place so far.
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They are just really friendly. They take really good care of the residents and they kind of weed out people who are not caring. They have a great reputation, I have never heard anything bad about them, so I feel good about the Carmel Village. The food is excellent and my mom likes it there.
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Lovely, Caring, bright and sunny, lots of activities. Some concerns regarding Mom's behavior - they may not take her. She can't have the dog, but there is a resident dog and pet therapy. Memory Care doesn't have a piano.
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For the most part we are happy with them. Communication is difficult sometimes. I can tell one staff member things and it doesn't get passed to the rest of the staff. It's clean, and the food is really good, the portions are just large. It's really friendly. We liked the location, and that when I walked in it felt homey, and everyone looked happy and well taken care of.
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It was rough in the beginning. My Mother-In-Law is at this facility. There was a little mishap with medication. There was a mistake with the dosage and she was not getting her meds. We were not very happy with that. All in all now that we are getting used to the fact that this is where she lives, we are all adjusting. This was a difficult decision, but it is working out now. I have not been able to visit her yet, but my husband has and things are working out now.
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Response from Carmel Village
October 11, 2015Thank you so much for choosing Carmel Village for your Mother-In-Law. Should you ever have any other concerns or need assistance please reach out to me directly. We understand that anytime there is a change all of us may need time to adjust. We appreciate our residents, their families and the trust they place in us. Cash Benton, Executive Director
The staff was really good there, every since the first day. I sat and searched for places and we got recommendations for this place. The chef is really good. The room is always clean and picked up. They aren't doing anything wrong.
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See what the neighborhood has to offer and what’s nearby:
Carmel Village offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Carmel Village 9.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (714) 880-8606 to reach a resident at Carmel Village.
To reach a resident at Carmel Village call: (714) 880-8606
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.