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Carmel Village

17077 San Mateo Street, Fountain Valley, CA 92708
9.7
Review Score
94 reviews

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Mary B - Friend of resident/client
5.0
We’re very happy with Carmel

Facility is clean and new, well furnished, bright with nice outdoor patios/gardens. Management has been so helpful, always positive, responds asap. Staff is friendly and competent. Very nice to our residents. The care, service and facilities are great for the price. Pricing is favorable+ to other similar homes.... Read more

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About the facility Carmel Village

Located in sunny California, Carmel Village offers a familiar atmosphere for a peaceful retirement. The community combines luxury with comfort to provide an impressive living experience. Nearby, residents can access famous local restaurants, shops, parks, and beaches! The location also offers convenient access to nearby hospitals to help ensure proper care for each resident.

The wonderful community is proud to be a member of WellQuest Living — a retirement company that offers unparalleled care and memorable retirements for residents across California. Each WellQuest Living community is on a zealous quest to make sure residents truly live life well. Carmel Village offers independent living, assisted living, and memory care options to easily accommodate residents at each stage of their retirement.

Community Details

This community strives to put each resident’s well-being first by offering exceptional care and services. The core services include weekly housekeeping, scheduled transportation, 24-hour staffing, and a 24-hour emergency response system. Cooking is also taken care of by a talented chef who provides three nutritious meals daily.

For those who require additional support, the assisted living caregiving staff is supervised by a licensed nurse. Assisted living services include assistance with daily living activities, laundry, transferring, incontinence care, and medication monitoring....

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Carmel Village is a community within WellQuest Living properties. See all WellQuest Living communities.

Pricing for Carmel Village

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Carmel Village

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Thu
6
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Fri
7
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Sat
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Sun
9
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Amenities at Carmel Village

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Organic
Vegetarian

Room Amenities

Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Private patio, deck, or balcony
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Golf Course or Putting Green

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Rabbi
Bible Study Group

Reviews
for Carmel Village

Write a Review

9.7

Review Score

Review Score

94 reviews

9.7

Out of 10


5 star

47%

4 star

49%

3 star

4%

2 star

2%

1 star

0%

94 reviews

A Place for Mom has scored Carmel Village with 9.7 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Carmel Village has 94 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.1

Care Services

4.3

Activities

4.2

Staff

4.7

Value for Cost

4.4

61-80 of 94 reviews
Sort by

5.0
Brenda M. - Loved one of resident/client
Memory Care
December 10, 2016
Verified Review
So pleased to discover Carmel Village

I am so pleased that I found Carmel Village for my mom. I looked at eight assisted living properties before choosing Carmel Village. As soon as I toured the facility and met with the directors I knew I found the right home. I liked the quality and well managed surroundings. The comfortable main rooms and dining room. The caregivers are happy and enjoy what they do. Everyone is so friendly and will contact me with any concerns for mom's well being. I found Carmel Village offers everything I was looking for at the most affordable price. Thank you to Senior Advisor and my personal customer service representative for help with this most important decision.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
November 16, 2016
Verified Review
Very Pleasant Experience!!

The ladies we had worked with including Christina and Katrina could have not been more helpful to my family and I with helping us get our uncle transitioned into this community. They where beyond helpful and very knowledgeable with answers to every questions I had. The chef at this location has done an excellent job at the menu and prepares excellent meals for all of the residents. Everything has gone beautifully and I am overly thrilled with this establishment.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
November 3, 2016
Verified Review
Tour Was A Good One

My tour of this community was a good one. The staff was very kind and helpful. They answered all my questions, and also was very informative. The community looked nice. Everything was nice and clean. It was a nice experience, and they treated us well.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Sue - Loved one of resident/client
Memory Care
July 10, 2016
Perfect fit

Moved my father in law in 2 weeks ago, he likes the accommodations and food. They were very helpful and feel you get your money's worth. Checked 6 different facilities and this one stood out with the staff and his care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
Anonymous - Toured community
Memory Care
June 21, 2016
Verified Review
I Really Enjoyed My Tour

My tour of this facility went very well. I really enjoyed this community. Everything looked great, the rooms were very nice and clean. The staff was very kind and answered all my questions. There are nice activities offered. The residents were very welcoming. It was a very pleasant tour.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


2.0
Anonymous - Toured community
Memory Care
June 17, 2016
Verified Review
My Daughters Took The Tour

Based on the observation of my daughters, the tour was itself went okay but did not get a good feel for the community. My daughters notice the staff were more interested in talking among themselves and were not paying attention to the residents. Overall this automatically made us not want to move my wife into this community.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Carmel Village

July 7, 2016

Thank you for visiting Carmel Village. We are sorry you felt our community would not be a good fit for your wife. We sincerely understand the importance of the staff-resident relationship and actively work to further train our team to improve this relationship. We welcome the opportunity to provide a better sense of our community. Please join us for Sunday Brunch, or lunch any day that is convenient for you. Feel free to call us so that we may arrange your visit. Thank you again for taking the time to visit and review our community; we hope to see you again.


4.0
Anonymous - Loved one of resident/client
Memory Care
May 26, 2016
Verified Review
Private Rooms

This community is very clean and has private bedroom for residents. My wife enjoys her meal and loves that it comes with ice cream. She gets assistance with cleaning her room and the staff are very helpful and attentive to misplaced items. My wife participates in the daily activities but she hopes gardening will be included. I would recommend this community because they are making my wife happy, and if she's happy I am happy too.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Loved one of resident/client
Memory Care
May 24, 2016
Verified Review
Kind and intelligent nursing care

My mother in law has been treated very well by Carmel Village staff, even as it has been a rocky transition for her. The nursing staff are excellent, intelligent and easy to communicate with. The facility is lovely and the food is good. They are very kind and patient!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3.5

Value for Cost

4


5.0
Marty Thompson - Loved one of resident/client
Memory Care
May 14, 2016
Verified Review
Carmel Village is a blessing

I recently moved my Mom into Carmel Village. It was a difficult decision for all of us but we realized she could no longer live by herself. EVERYONE at this retirement community, all executives, staff, and caregivers were compassionate, helpful and enthusiastic when the move-in date came. I was told the adjustment might be difficult for the first weeks but Mom was happy and took to the Village right away. I was amazed but very pleased. Everyone at Carmel Village (even the residents) have made her life whole again. She has a new chapter of life to look forward to. They welcomed her and her little dog, Abbie, too.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
April 17, 2016
Finally home

Two weeks since my family member has been a resident. Carmel Village is clean, spacious, with courteous, knowledgeable staff in abundance! Very happy!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
March 28, 2016
Verified Review
Fantastic community!

From the minute I walked in the door, Carmel Village was fantastic. My Mother says she never felt happier in her life. The ground and the inside of the building are beautiful. From the director on down to the lanscapers, everyone is friendly. The other residents also seem happy and friendly. There are so many activities. The food is like cruise ship food, all of the family has eaten there. They're very accommodating as well. I would recommend others get in there and if no vacancy to get on the waiting list.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
March 15, 2016
Verified Review
Musty smell

We toured this community and it had a musty smell, but it's closer to the ocean so that could be a factor. The dining area is open from where the tenants live, so I don't know how well that would be when it rains.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Memory Care
January 6, 2016
Verified Review
Going well

Well for the most part things are going positively. We have had normal issues with adjusting of course. The staff does respond well and in a timely manner when we have an issue, so things are going well at Carmel Village.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Memory Care
December 19, 2015
Verified Review
Going great

Things are going good. They are going great. I believe that she is doing well there. She has been in and out of the hospital, so she has not been there a lot, but when she is there, things seem to be going well.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Memory Care
November 26, 2015
Verified Review
Pleasant staff

This facility is so sunny and beautiful when you walk in. It is a very welcoming and inviting atmosphere. The staff is very pleasant. The food is actually not to bad here either. Overall, not a bad place so far.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Toured community
Memory Care
November 12, 2015
Verified Review
A Great Reputation

They are just really friendly. They take really good care of the residents and they kind of weed out people who are not caring. They have a great reputation, I have never heard anything bad about them, so I feel good about the Carmel Village. The food is excellent and my mom likes it there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
October 31, 2015

Lovely, Caring, bright and sunny, lots of activities. Some concerns regarding Mom's behavior - they may not take her. She can't have the dog, but there is a resident dog and pet therapy. Memory Care doesn't have a piano.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Memory Care
October 20, 2015
Verified Review
For the most part we are happy with them.

For the most part we are happy with them. Communication is difficult sometimes. I can tell one staff member things and it doesn't get passed to the rest of the staff. It's clean, and the food is really good, the portions are just large. It's really friendly. We liked the location, and that when I walked in it felt homey, and everyone looked happy and well taken care of.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Memory Care
October 2, 2015
Verified Review
It was rough in the beginning

It was rough in the beginning. My Mother-In-Law is at this facility. There was a little mishap with medication. There was a mistake with the dosage and she was not getting her meds. We were not very happy with that. All in all now that we are getting used to the fact that this is where she lives, we are all adjusting. This was a difficult decision, but it is working out now. I have not been able to visit her yet, but my husband has and things are working out now.

Cleanliness

3

Friendliness

5

Care Services

3

Activities

5

Value for Cost

4

Response from Carmel Village

October 11, 2015

Thank you so much for choosing Carmel Village for your Mother-In-Law. Should you ever have any other concerns or need assistance please reach out to me directly. We understand that anytime there is a change all of us may need time to adjust. We appreciate our residents, their families and the trust they place in us. Cash Benton, Executive Director


5.0
Anonymous - Toured community
Memory Care
August 13, 2015
Verified Review
Staff Is Really Good

The staff was really good there, every since the first day. I sat and searched for places and we got recommendations for this place. The chef is really good. The room is always clean and picked up. They aren't doing anything wrong.

Cleanliness

5

Friendliness

4

Care Services

5

Activities

3

Value for Cost

3


Viewing 61-80 out of 94 reviews

Neighborhood around Carmel Village

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Frequently Asked Questions about Carmel Village

Carmel Village offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Carmel Village 9.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (714) 880-8606 to reach a resident at Carmel Village.

To reach a resident at Carmel Village call: (714) 880-8606



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.