Merrill Gardens at Huntington Beach

Overall a positive experience and would recommend for another's loved one.

I would say that it is good for independent living if you don't need their additional services for care. The care they offer not good and VERY expensive at least for the independent living. I have no experience with the memory care side.. When my parents needed more care we had to move them to a residential board and care

My mom is very happy. She plays cards every day with a group of women. She is also teaching sign language class once a week to the residents. And she does chair exercises there. She is much happier there than she ever thought she could be.

Was very disappointed by leadership, cold and unhelpful. Turmoil in memory care staff, management of medications, dealing with typical dementia symptoms. Overall experience was painful and upsetting. Would not recommend

I checked three different places. All were nice. The difference at Merrill Gardens is that everyone, including the residents, make eye contact with you and say hello. My mom has been there about two months and she likes it alot. She was very reticent but now exercises daily, plays bingo and cards and has made many new friends. The employees there are also very friendly.

I think it is overall good.It seems to encourage the social aspects of assisted living. It is bright and clean and the food is decent. They have activities and special events. The management could use some improvement. It is a bid disorganized but once settled in it seems good.The cleaning and maintenance staff are very nice...

My sister is young for Merril Gardens. She has mild cognitive impairment, and even though we are paying for additional treatment, it's been a month until things were lined up. The facility is very clean. The price is reasonable, but it just isn't set up for someone who is in her 60s.

I feel they deliver on the amenities listed above, so a 5 star on all numbered above except for the value. Their point system for care I feel is way out of line. They seem to covertly force types of care my aunt doesn't need. We are [name removed] over what we planned on spending monthly. I've had her re-evaluated once to take off certain services she doesn't need, like escort to meals, waking her up, getting out of bed. My Aunt now does not use any of the other services they offer except meals and medication dispensing.

They do a great job of keeping the facility clean. My mom says it's like living in a nice hotel. Nice, great responsive staff. They try very hard to make everyone happy. They are very proactive with the care. They learn and remember what each person wants. They customize food for individual needs. They offer a great variety of activities. Occasionally I have to schedule a time to visit my mom because she is too busy some days to see me. We shopped around a lot and Merrill Gardens at Huntington Beach was the best value.

I think Merrill Gardens is fantastic. It's a small, friendly, clean, and new place. It's not too big, so you don't get lost. The apartment is the cutest I found so far, of all the places I looked. It has a complete kitchen and a washer/dryer in the unit. The staff are very friendly and helpful. I would advise others to check it out if you like company.

It's a lovely place. There seem to be a lot of people who are engaged. If your loved one is willing to engage with them, there are lots of opportunities for that. The office staff can be a little abrupt sometimes and maybe not as responsive as we would like them to be. The location is amazing, with the park, the senior center, Amazon Fresh, and the library, all within very short walking distance.

It's a very clean facility. We picked this community because, it was convient, close to home, and was a newer facility. Overall, I would recommend this place.

The manager, [name removed] is not involved with the facility residents and staff reported that she was inaccessible. In my case, Merrill Gardens hired contract workers who were not properly trained. When my mom fell, the worker did not call and tell me about it until the next morning when she was already in the hospital. The general manager was shocked when I called and woke her up with that news and they never made it right with me. Merrill Gardens uses a point system to grade the resident for how much cost their is for their assistance. This weighs heavily against the residents. I would prefer the al a carte menu used by other facilities.

We are really enjoying the cleanliness of the community and the meals and dining service. We also love the activities they have. They go out on day trips, just this last one was to a museum. They also have weekly shopping outings.

My loved one has been really happy here and we have not had any problems which is awesome. They have activities like movies, bible study and parties at the end of the month for new residents and other activities that they have for the residents.

We feel like we are home when we walk through the door. The staff does an amazing job taking care of our loved ones. The food is great and the chef does a great job making sure people are happy with the food. The facility is very modern and has a positive vibe. I would recommend this community to others based on my experience.

We're very pleased. The staff is very friendly. They work with us on finding solutions to any problems we may have. The maintenance staff has been bending over backwards to help out our loved one. She's made some friends going down to lunch and dinner. I feel like we got a good deal here.