Canton Regency

Very large and Spauling. Have respit room completely furnished on AL side. However,it smelled old and musty. The dining room on that unit also had a funny smell. The food in the Independent dining was delicious.

Fantastic place. They'll work with you on the pricing.

A mix of new and old. Beautiful facility. Staff competent. Clean and well maintained. Lots of activities. One of my top choices.

Great visit! [Name removed] was very helpful and welcoming which really put my dad at ease!

Regency is a beautiful retirement community. They are truly caring and responsive. I have noticed that the aides in the memory care units have to not only care for my aunt (change, shower,assist) but also make plates for every meal, do laundry, activities and clean the rooms. I have spoken to other family members who agree that with the amount we pay an activities person should be in the unit so that the aides have more time to focus on care. Also there is an unanimous question as to how is it hygienic for an aide to assist in changing a mess and switch to making plates? The food is good though repetitive there are instant mash potatos every meal my aunt hates them, we have always mashed our potatos. When we first arrived there were 2 dinner choices and a big alternative menu. More recently it is just one meal and no choice other than the alternative menu. Over all my aunt is happy here she loves the staff and though she can be confused at times she even acknowledges that the aides do entirely to much. There is one aide [name removed] she has been there for over 10 yrs she is an older lady but very sweet she is very personal she talks to my aunt about her chickens this may sound strange but my aunt loves it and her. Keep up the great work [name removed] we appreciate you very much. (SOME ONE GIVE THIS LADY A RAISE) I would highly reccomend Regency to anyone who asked.

The Memory Care is a joke - it's a glorified daycare center! There is no skilled training required, turn over on staff is very high, they expect the residents in the memory unit to push a button when they need help...umm if you have memory problems you will not remember to push a button for help. The closets are horrible (doors do not open all the way, there is no 'track' in the closet to easily move the clothes around, instead there are one inch wire framed spaces), the sinks in the bathrooms are not wheelchair accessible, the counter in the bathroom is not even accessible by the staff! There is no response to our concerns or complaints. The price continues to go up as they make upgrades to the facility. They need to upgrade the level of care!!! Moving my mom out after a year of horrible experiences.

DON'T GO HERE FOR INDEPENDENT LIVING. We just moved my mother out after only 7 months. It looks nice but they are rapidly cutting corners everywhere. The food is awful and repetitive, not like the demo meal. The few servers are very slow and don't take care of the residents. The staff doesn't even show common courtesy if someone is having trouble reaching a table or coughing, they won't even ask if you are ok. If you are not an early riser, expect to be constantly bothered as they check up on you. They are constantly calling at early hours even if you ask them not to. They have horrible communication so even if you tell them you won't be there, they call anyway. They nickel and dime you for everything. They make a lot of promises and NEVER follow through. They do nothing about complaints so don't bother. They are incredibly nosy and don't honor your wishes about when they can come in your unit, but don't actually make the residents feel safe.

The independent and assisted living areas were very nice, the areas with higher skilled nursing were dated. The gal we were touring with said they were planning on updating but did not know when. Knowing my mother may be in the more skilled area, we wanted to keep looking.

I think the Regency might be the one we need. they will be Medicaid certified in 3 months so my mom wouldn't have to move her. Everyone was exceptional and friendly.

Please don’t bring your family here. The place is completely understaffed and not safe.

My sister and I toured 6 other senior living facilities in the Canton/ Green area. We had never heard of The Canton Regency, until my sisters friend said she moved her parents last month and couldn't be more pleased. I can say the sales approach was by far the biggest item that stood out at The Regency. They were so upfront and honest with us, giving us realistic expectations. The sales girl made us feel like we were always her priority not a bother. Customer service is exceptional. Everything is spotless and smells glorious. My parents rave about the food, and how many options they have available to them. My father said "for the first time in a long time I don't get the feeling I am not a bother, the staff is so accommodating and greets us with a smile each time we call." I couldn't be more happy with our decision. I encourage anyone looking to put The Regency at the top of your list, you won't be disappointed!!!!!

When the Canton Regency was first recommended to me from A Place for Mom, it was the most wonderful thing that they could do for me. My husband has been at another place and it was just not working out. He was becoming very angry, very despondent, and then one morning I sat down with a Place for Mom representative and he was so patient and considerate. I can’t say enough good about that company. I went to the Regency, I toured, I talked to [Removed](the one that talks to the people), [Removed] (the director), and [Removed] (the nurse that asses the prospective residents). They are all wonderful wonderful people. Ever since my husband has been there I have not hear anything negative. His whole personality has changed. He’s calmer he loves all the employees. This facility is more of a nursing home setting and it was hard for me to accept that he would need to be here. However, he was receiving the level of care that he needs and that’s why he is doing much better. You can come away from this place and you see the people there love their jobs. It is a pleasure to go there and I’m not one that enjoys going to places like this. I give them a high 5-Star rating in a heartbeat. I am just astounded of how happy my husband is here. I told my children; if and when I get to the same point I want to be placed there as well. That in itself should tell you how sold I am with this location. The staff team always has a smile on their faces. Right now they have the flu going on right now and typically the tenants would eat in their beautiful dining room, but as of now they deliver the food to the rooms. They have been so accommodating within the first month of him being there with what he can eat and what he can’t eat. Compared to the other place that he was in, if they were serving food that he couldn’t have he just wouldn’t eat vs. here they talk with him and say “Hey we’re having eggs. I know you can’t have eggs so what can I get for you?” It means a lot to the family on the outside that they are taking the time to get to know each person. It has been such a relief for me and it gives me a peace of mind to know that he is happy as he can be here. I haven’t seen him this way is a long time. He’s talking to the employees there and it does my heart good knowing that it’s adding joy to his life.

My parents have settled into their apt in the assisted living well, the staff has been great and they keep me informed about my patents. They enjoy going to the dining room and the food is good. There are a lot of amenities offered here for the residents who wish to take part and I would recommend taking the tour offered here as this has been a good fit for my parents.

I was not satisfied with the care they provided for my wife when she was residing here at the Canton Regency. I was led to believe they she would be treated with care and compassion and that was not the case. The staff did not seem to be qualified to handle memory care residents. And if you have to move your loved one into another facility make sure you take their furniture out immediately because they will continue to charge you for the full stay. Even if they tell you to take your time and not worry about the furniture, you better worry, you are still being charged!

My dad is having trouble with his transition at Canton Regency and the staff has been working with him and me, to get him up and moving and taking part in the activities they offer. He and I do go to the exercise room from time to time. Canton Regency is beautiful and my dad's room has everything that he needs it is kept nice and clean, and they are working on adding some more safety bars for him to use which has taken a little longer than I expected but they are still working on that. My dad doesn't like the food but I have tried it and it's not bad. I would recommend Canton Regency as it is a very welcoming place.

My mother is still taking some time to adjust to her move too this community. However I did feel very pleased with her move here, this is a great community. All the staff is great, they are very respectful towards their residents. They provide plenty of activities for the residents. A place for mom suggested a wonderful community, we are satisfied with all they have done for us, and I would recommend it.

My father is doing great with his move this community. He is safe, and in good hands. I'am pleased with everything they have done for us. He is receiving good care, and everything is working out very well. This is a community I would recommend to my friends, and family.

My parents moved into Canton Regency and they were able to get a large room in the memory care section. Something that impresses me is all the staff is very friendly and truly cares about the residents. It's a very nice and clean community as well.

The Canton Regency overall is a very nice place. The nurses and staff in the community do an excellent job. We did experience a little difficulty in the management. We were not told all of the extra expenses until we were already moved in and signing the papers. We also experience a wait of two days before anyone called us back with an answer to a question. We have learned to just ask someone who works in the community for the help we need.

The minute I walked into Canton Regency I fell in love with the place. The staff is awesome! We looked at many places for my parents in memory care and this was the best! The price is all inclusive....no additional cost for different levels of care. My parents are adjusting well, enjoying the daily activities!