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Brookdale Valley View

5900 Chapman Avenue, Garden Grove, CA 92845

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Anonymous - Loved one of resident/client
4.0
My experience

It seemed like great value when he started there last may, but they added big increases on 1/1 and I worry about the future if their increases continue as large as this year. He has gained weight which is good! He does not participate in the activities. I have only interfaced with a couple of the staff and they have seemed good and receptive with requests. It's hard as I have to fly to visit him so I'm not able to get there very often.... Read more

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About the facility Brookdale Valley View

Enjoy a new way of life, at Brookdale Valley View! Here, residents can embrace the retirement lifestyle they desire most while finding just the right balance of support. Whether you are looking for daily care services, or you prefer a more hands-off approach, Brookdale’s team will cater to your requests and needs. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an alert system is in place to provide additional protection. Brookdale’s care staff also provides assistance with bathing, dressing, medication management, and other activities of daily living. Transportation assistance is available as well, and your meals, home maintenance, and housekeeping chores are managed for you daily.

Less chores means more time for you! Spend a relaxing afternoon reading and enjoying the beautiful views of the community garden and courtyard, or plan a lovely trip to Eastgate Park — just a few minutes away. Your friends and family members are also welcome to visit and spend time with you enjoying the amenities on-site. Host a holiday, birthday, or family party by reserving the community rental space. It’s just one of many great ways to spend time here with your...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Valley View is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Valley View

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Valley View

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Amenities at Brookdale Valley View

Community Details at Brookdale Valley View

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath

Vegetarian


Reviews for Brookdale Valley View

4.2(53 reviews)
Write a Review
Cleanliness

4.2

Friendliness

4.2

Meals & Dining

4.0

Care Services

4.1

Activities

3.8

Staff

3.9

Value for Cost

3.8

1-20 of 53 reviews
Sort by

4.0
Anonymous - Loved one of resident/client
Assisted Living
February 7, 2024
Verified Review
My experience

It seemed like great value when he started there last may, but they added big increases on 1/1 and I worry about the future if their increases continue as large as this year. He has gained weight which is good! He does not participate in the activities. I have only interfaced with a couple of the staff and they have seemed good and receptive with requests. It's hard as I have to fly to visit him so I'm not able to get there very often.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

2

Staff

4

Value for Cost

3


3.0
Anonymous - Loved one of resident/client
Assisted Living
December 1, 2023
Verified Review
Disappointed

The Executive Director was amazing. She was extremely informative, personable and really cared about my loved one and the other residents. The staff have been extremely friendly and helpful. The menu options for meals is excellent. The residents can choose a meal just like a restaurant. The Director and I spoke again last week because the bookkeeper and corporate office were trying to raise my loved one's rent almost [amount removed] more a month starting in January 2024 when my loved one had only been there for ONE week. My loved one moved in October 25, and the Director said it wasn't a problem, we were moving into the model suite, they do tours in. My loved one moved in and was so excited. The bookkeeper is now trying to make my loved one pay for October 1 to 24, when she wasn't even there. The Director assured us not to worry, it would be corrected. We found out today that the Director quit and left crying. The main Chef also quit last week. Now the bookkeeper is after my loved one to pay October 1 to 24th or be evicted. My loved one has been there only one month, has made friends, and feels at home now. We would never have moved her in if we knew that in 2 months they were raising her rent, because she's on a tight budget and charging her for October. We are extremely disappointed in the bookkeeper, who approached my loved one in front of others and humiliated her, making people think that she is not paying her bills. We may have to pull my loved one out, after only one month, if they don't go by what their Director informed us. Very sad for my loved one if she has to leave. Right now, I would not recommend the facility. It's been very stressful for my loved one and us.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from Brookdale Valley View

December 5, 2023

We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.


5.0
Debra - Loved one of resident/client
Assisted Living
October 25, 2023
Verified Review
Highly Recommended

My dad is currently a resident at Brookdale Valley View and he is super happy with this facility! Everything has been great for him so far. The staff is friendly and helpful. The meals are fantastic and my dad is a foodie! The staff and the food are both a 5+! The value for cost is definitely more than great! I would highly recommend Brookdale Valley View to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Assisted Living
October 18, 2023
Verified Review
For Peace Of Mind, Brookdale Valley View

All of the staff at Brookdale Valley View, from the top down, are very helpful/friendly. The housekeeping is the one questionable thing for us. I'm not sure if the bathroom in my loved one's room is being thoroughly cleaned each week. The laundry is washed and delivered back to the resident's room. I would like the bedding to be changed weekly, but it is not. The carpet has a stain that has not been removed. Communication with the family is good, for the most part. The move in process was easy. My loved one loves the food. I would recommend Brookdale Valley View to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

3


5.0
Anonymous - Loved one of resident/client
Assisted Living
October 9, 2023
Verified Review
Review for Brookdale Valley View

We love Brookdale very much!!My loved one adores all the caregivers!! Overall, my loved one enjoys the residents, the staff and all the activities!! She is never bored!! She would like more options but food good

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

3


5.0
Lisa - Loved one of resident/client
Assisted Living
June 22, 2023
Verified Review

The staff goes above and beyond and are extremely friendly. What I found surprising is that the residents are so friendly and love helping new residents it made for a very easy transition.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Loved one of resident/client
Assisted Living
June 12, 2023
Verified Review
Our experience with Brookdale Valley View

My loved one is currently a resident at Brookdale Valley View. Right now, the facility is understaffed in several areas. The hospice nurses do most of the care. The meals that are brought to the rooms are unappetizing looking and are served with plasticware. The drinks are served in Styrofoam cups. However, the people at this facility are very friendly and they try to be accommodating.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

1

Staff

3

Value for Cost

3

Response from Brookdale Valley View

June 14, 2023

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.


2.0
EJ - Loved one of resident/client
Assisted Living
April 24, 2023
Verified Review
STRUGGLES with staff shortages. Poor communication. Lack of empathy.

We have experienced the following at Brookdale Valley View: Staff shortage. Struggles in communication. Unprofessional behavior of director. Lack of empathy shown to residents.

Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

4

Staff

2

Value for Cost

3

Response from Brookdale Valley View

April 24, 2023

Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


3.0
Anonymous - Loved one of resident/client
Assisted Living
March 10, 2023
Verified Review
Review for Brookdale Valley View

There activities are good. My loved one does need help with cutting up their food. They don't always get help from the staff. They alway seem to be short staffed. There is a new director. So far not very impressed with her.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3

Response from Brookdale Valley View

March 13, 2023

Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


4.0
anonymous - Loved one of resident/client
Assisted Living
March 1, 2023
Verified Review
Our families experience

Overall experience is a positive. I would not place my mother there, but given my aunt's needs, yes. I wouldn't recommend the facility, however, the fact that parking for visitors is scant an they do not have an area near the entrance that is wheelchair accessible for drop off / pick up. We are not able to comment on the activities - when our loved one entered she was no longer capable of participating in the activities.

Cleanliness

4

Friendliness

3

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

3

Value for Cost

4


5.0
Jack P - Toured community
Assisted Living
May 6, 2022
Verified Review

The process went really well with this community. The tour was good and nothing beats seeing the place in person. I was able to see everything that I needed on the tour and they answered all of my questions.This community was too far away from where my loved ones healthcare was set up.


5.0
Sharon - Loved one of resident/client
Assisted Living
April 26, 2022

When Dad suddenly needed assisted living this past December, we did not know where to start. We toured a few facilities and quickly chose Brookdale Valleyview....its smaller size seemed a good fit for our 94 year old father and our first contacts [name removed] and [name removed] were kind, concerned and helpful. They eased us through the initial process and he moved in just after the holidays. The whole staff has been kind and caring and have helped him make this major transition easier. We, his family have peace of mind that when he needs it, willing assistance is close at hand


3.5
J H - Toured community
Assisted Living
February 2, 2022
Verified Review
My tour review

This community reminded me more of skilled nursing. Everyone was very pleasant but felt more like skilled nursing than assisted living.

Response from Brookdale Valley View

February 11, 2022

We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.


4.0
Harvey - Resident/client
Assisted Living
December 31, 2021

I like how many friendly people are here. The community is very clean and the staff are very helpful.


5.0
Terri M - Resident/client
Assisted Living
December 31, 2021

A lovely residence for the aging population. Great food, fun, games and people. A perfect place to spend your last 20 years of life and for rehabilitation.


5.0
David T - Resident/client
Assisted Living
December 31, 2021

My favorite part of living at Valley View is that I am comfortable. The food is excellent and the activities are extra special.


5.0
Rose R - Resident/client
Assisted Living
December 31, 2021

I live with my husband in the community for one month now. First of all facility is warm and cozy. The employees are nice, respectful and very helpful. We are east to get along with never experience any problem with any residents. My experience is nice residents are Happy and satisfied the food is good also.


5.0
Patty C - Resident/client
Assisted Living
November 4, 2021
My Review

I have lived here 6 years and haved many wonderful friends. The staff are all very helpful and take good care of me and all residents; they are very courteous and always ready to help us any time night or day.


5.0
Anonymous - Resident/client
Assisted Living
November 4, 2021
My Review

I appreciate the thorough and accommodating staff. Kitchen staff are really something. They carry at their duties and know everyone's preferences by memory.


5.0
Diane - Resident/client
Assisted Living
November 4, 2021
My Review

I feel safe and well cared for (and spoiled) here at Brookdale! Especially after I suffered a TIA in the dining room and was rushed to Los Alamitos hospital within 10 minutes! I addition, my son and his wife live around the corner.


Viewing 1-20 out of 53 reviews

Neighborhood around Brookdale Valley View

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Frequently Asked Questions about Brookdale Valley View

Brookdale Valley View offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale Valley View has received an average review rating of 4.2 based on 53 reviews. See all reviews.

Call (714) 898-3524 to reach a resident at Brookdale Valley View.

To reach a resident at Brookdale Valley View call: (714) 898-3524



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.