Brookdale Utica Memory Care

We give Brookdale Utica Memory Care a 5+. I thought the place was great. I would recommend it to anyone. They took care of both Art and I till the end. Very caring

They are kind, caring , very loving. Excellent care. Very pleasant and cheerful atmosphere. Everything is absolutely wonderful at Brookdale.

My loved one's care has been very good. The food is okay compared to other places. I would like to see them up their game and offer more activities, even if there are only a few people participating. I know it's hard with Alzheimer's' patients, but more activities would give those who can participate a feeling that they matter. But generally the staff and the care have been good.

We have not had a meal there ourselves but according to our loved one and other residents they are not to thrilled with the meals - they said it just taste kind of blah and sometimes it is served cold. However they do talk a lot about the different activities going on and we can see pictures of our loved one doing different things. The value is expensive - they do a lot but the community fee is quite high compared to other places.

From the minute my siblings and I walked in we knew that this was the caring and warm environment my mother needed. She needed a smaller, cozier environment like many need who have the disease. I find the staff to truly care as family would and that was the hardest thing for us, was to find reliable care that truly were different. The staff tenure is amazing and that is something we noted from our tour and loved. It speaks volumes when the executive directors started off as car givers years ago. The original sales lady retired but comes back part-time to work in activities with the residents! Very happy, we made the right decision.

Warm inviting community. Mom has dementia and needed a home-like environment to call home. Constant activities and true passionate care that care like family! The staff is long time employees and many have been here for over 15 years!

The staff is very good. In fact, a lot of them have been there for over 10 years. They're very attentive, and they've even helped me to get back to somewhat of a normal life now that they're taking care of my loved one. They've made suggestions and things for me to get back to a more normal way of doing things. I find the place to be clean. I know they did some remodeling, so it's all updated. They even changed out all the beds and got new mattresses for everybody a few months ago. Overall I'm very, very satisfied.

My mother started in the Assisted Living facility, but then needed to be moved to the Memory Care facility. The transition was seamless, the staff in both facilities were caring, compassionate and responsive to not only my mother's needs, but also the family's needs too. The staff in the Memory Care facility treated my mother like she was their own. It literally brings tears to my eyes when I think about her experience there. I highly recommend this facility if you are looking for a place of comfort and care for your loved one!

From what we have been able to see, it does seem like the community is kept pretty clean. The staff members there are wonderful. Our loved one really seems to be enjoying the meals, and it is expensive but we do think you get what you pay for.

We chose Brookdale Utica Memory Care because I knew the staff members and I really liked them. Her room size here was great for her, she was in a single room. My favorite part about this community was the activities and involvement of the staff members, they are very kind to their residents. If I was in this situation, I would go here. I would absolutely recommend.

It is a smaller community. The staff has treated us like family. I feel comfortable with my mom at Brookdale. They just remodeled the my moms building, it is great. The food is good. They take good care of my mom. I looked at 10 places before I placed my mom at Brookdale.

i really really liked it but it is quite expensive, that is why i am rating it 4 stars. it seems like a very good place though and i liked the staff person who talked to us and showed us around. very knowledgeable and very very nice. would consider if we felt we could afford it.

My father passed away after one month st Brookdale in hospice care. They were truly wonderful to work with, and the care they gave to him was outstanding.

Mom stayed at Brookdale for Approx. 2 weeks, until she passed. The facility and its employees are the best. I would recommend this facility to everyone looking for a caring place for a loved one!!

very caring and attentive staff. Facility feels like home