Brookdale Sparks

They are friendly, caring & supportive.

[name removed] and [name removed] made the move in experience see less and make my mom feel at home. Love the relexation I feel knowing she has the support she needs and she is being well taken care of.

This is a wonderful place for seniors. They are so friendly and accommodate you. They try to get an answer immediately, if they can't they follow up with you. As soon as you walk in you feel like a warm hug wrapping around you. The residents and staff are friendly. I would recommend the community to anyone for their loved ones. Some of the activities are shuffleboard, pool table, bingo, games, poker, arts and crafts, field trips on the bus, and more for the residents to choose from. They partner with other communities for different competition for bean bag toss. They have holiday celebrations. They are open to suggestions from the residents for activities. They have so much going on that you have the ability to be busy from the beginning of the day to the end of the day. If you don't want to leave your room, they will bring you meals to your room for a charge. I have never been to a place like this. It is wonderful. They have pets here. The food is good. They had an Easter luncheon, and they have a Mother's Day Brunch planned. They have a menu set and give the residents a chance to order off of each Saturday. There is also a menu at the place settings in the dining room. There is a special each day for the residents for each meal. Dinner starts at 4. You also have the ability to take other items to your room for later. There are items that are available from 8:30-5, and the community will make you something to eat. The room, housekeeping, linen changings and laundry of these items, activities, transportation, and utilities are included in the monthly rate.

The community is old, and they should update the community's décor. There is not a lot of variety of food; however, they may not have the option for the residents. This might be because of the pandemic. There is staff that don't know how to care for the residents. They community needs more compassionate staff to care for the residents as well. There are no a lot of activities offered to the residents. It would be nice to have daily or weekly activities available.

Fabulous community. Awesome staff. Offered the most attractive pricing... then offered another ! Best deal ever ! Unfortunately, this is my dad's first time to even contemplate this new life. He got gun shy all of a sudden. Looks like he will pass on their offer. When he is ready, I'm sure he'll want to come back to Brookdale ! He'll even wait for another vacancy if he has to !

Beautiful property. Amazing staff. Greeted right at the door by receptionist, Sales and Business Manager. Property was clean, staff was friendly and went above and beyond to make me feel welcome. Rooms were clean. Was able to speak to a few residence and they all seemed very happy. Grounds were clean. Kitchen was closed but it was a lovely dining room. Overall 2nd choice.

The community is excellent. The staff and residents were very friendly. My room was very spacious and had a balcony. The outside appearance of Brookale Sparks was very nice. We were able to have visitors during my time there.

They will not contact anyone in the family except one person even after verifying they would at our Nana’s request. So she went into the office and made the request. It was a struggle to find out what we needed to get done in order to have a second person contacted. [Name removed], your director is the one that finally told us that all she needed to do was verbally requested. She did. The person that’s currently making legal decisions for her does not talk to anyone else in the family. But because Nana still making decisions for herself overall she had a right to add a second person. You said you would contact him in case of an emergency as well as the other person listed. She’s been in the hospital two times and nobody’s been contacted. We found out when we went to pick her up for Thanksgiving dinner. My Nana’s request in person and verbally said they would. NOPE. 2 visits to the hospital with no communication. Also, I’ve called five times, each time I was told that get a callback. Nobody has bothered to do so. This is why am posting this. We take it pretty seriously. Wish we had known.

I really liked the area of town where it is located. I also liked that it is a small community there not so big like an apartment complex. It was clean and the staff were all very nice and helpful. The only thing that is going to change my mind is the price tag. I wanted to get their 1 bedroom deluxe as it was the biggest 1 bedroom they have but they want $3400 and I can't afford that amount. Even after paying off all my bills that I currently have and selling my car I would not have any cash left aside. So, I am going to decline Brookdale. Other than that it looks like a very safe and pleasant place to be. Thank you

I did not really tour any other communities before deciding on where to live. However, once I first visited this community I knew right away that I wanted to be here. I immediately liked the room that I am currently in. It is a two bedroom with a kitchen and refrigerator. I don’t have a stove or anything like that, but I do have a microwave. All the people there have been wonderful. The staff is friendly and they know what they are doing. They keep the facility very clean. Once a week they have housekeeping come in the rooms and they change out the sheets on the bed and the towels. Myself and the ladies that I sit with at lunch do our own laundry. My granddaughter’s boyfriend came by recently to assist me with my laundry since I have it done it in a while; the basket was a bit heavy. The food that they offer is very good. It changes daily and they are very accommodating with their portions. They come in and ask how big or how small you would like your meal and how you would like to eat it. I feel like I’m getting a balanced diet. They also have fun activities like brain teasers, Mexican dominoes, and they send us weekly calendar updates of what is happening that week. Overall, I’d recommend this place to others.