Brookdale Kingsport

Don't go there. Food was horrible. Nasty. Gave her foods that was on her list of food allergies. They can improve by actually having activities. Only 1 event while she was there and they cancelled it.

Most caregivers take good care of mom! But as anywhere some are not as good as others! We really need exhaust fans and heaters in her bathroom! Sometimes odor not good!

Brookdale Kingsport is the absolute best. I would highly recommend this facility for anyone that is looking for a place for their loved ones. My loved one has been living at Brookdale Kingsport for a little over a year now. The staff is absolutely amazing and seem to care very deeply for the residents. The Wellness Director has been a huge advocate for my loved one about getting the correct treatments and therapy. The Executive Director is so nice and very helpful. If you have any concerns or issues she does her best to make sure it’s solved and addressed in a timely manner. The Maintenance Director is so sweet and very helpful. She has absolutely gone above and beyond not only for my loved one but also for all the residents. If you have any issues she is right on it and gets it taken care of quickly. I can’t brag about her enough. I have noticed she is always doing different projects to make this facility feel like home to the residents that live at Brookdale Kingsport.

Everything here is a 5 except the food. Staff is great, caring and helpful. Very clean and activity director is great. The food is repetitive and bland . Meals are not served hot . All In all, I'm pleased with the facility. I would recommend this assisted living facility to anyone who needs help with daily activities and simple tasks , such as laundry, cooking and housekeeping.

[name removed] and I made the decision to move from our house to assisted living quickly and are so glad we did. We are still in good health but were tired of the chores of a house. Now we haven’t had to go to the grocery store, wash clothes, cook or clean in six weeks! What a blessing!! And we’ve gained weight…lol…you guess why! The staff - every one of them - ALWAYS are positive and never shown frustration with a resident! The staff get along so well with each other and laugh a lot! They help each other in all the work; nobody says “that’s not my job!” Come join us in this new adventure in our new life at Brookdale Kingsport.

I highly recommend Brookdale Kingsport. The staff that I met and had interactions with were very friendly and very knowledgeable. The residents were very friendly as well. The apartments are very spacious.

My stepmom has been living at Brookdale Kingsport for about a year and a half, and I couldn't be more pleased with her accommodations and the care she is receiving. The residence is kept very clean and the staff is exceptionally caring and professional. I overheard a staff member speaking to a resident who had been away for a while, and there was such love and compassion. This staff member was unaware I could hear her. The resident was so pleased to know she had been missed and she and the staff member agreed that the Brookdale environment is a family one. There are always many staff members available to provide care and medical attention. A nurse is on site 24/7. All holidays are celebrated with special meals and decorations and the dining room always looks inviting. My stepmother enjoys her meals. When she first moved there she was extremely underweight, but she has now achieved a healthy weight. Brookdale Kingsport has my highest recommendation!

They're really nice to my dad. The food looks delicious. I would definitely recommend them to others.

The Brookdale Kingsport community has the worst food ever, worse than hospital food and 90% of the other residents feel the same way. However, the staff members here are wonderful. I feel the cost is excessive for my care. But I signed up knowing the cost of everything.

My mother was in a rehab facility. The Brookdale staff came over for an evaluation. From that point on, we were treated with dignity and respect. We toured the facility and were very impressed. The staff was very nice to us. I would recommend this facility to other families looking for a safe place for their family member.

The staff is friendly and caring. They show genuine interest in getting to know my parents and meeting needs of residents. My parents have made friends here at Brookdale of Kingsport and enjoy being part of a community.

It could not have been better (great tour)

We decided on Brookdale Kingsport because of the friendliness of the staff and they were very supportive - they had a more proactive approach when they visited my family member in the skilled nursing facility. They have been extremely responsive and great with communication as well. They are also very accommodating and are able to adjust how they do things based on your loved ones needs. I would absolutely recommend them to others looking.

Without a doubt, the staff and support team at Brookdale exceeds expectations and truly cares about residents and their families. My family member needed some medical care in advance of becoming a resident of Brookdale and the Brookdale team showed their care and support at every turn, visiting her regularly as she regained her strength and completed her care, including rehabilitation. My family member continually brags on how nice, helpful and truly caring the staff is at Brookdale, and how she feels a true sense of community with the other residents and staff. It's truly a blessing to my family and I that our family member is not only adjusting, but thriving at Brookdale.

Did not care for this place. Had to pay for each and everything they did for mom. Did not mean to rate them. I would give them a 1.

As soon as I walked in, I felt uneasy here. There was an elderly woman sitting in a wheelchair right at the front door and she was "crumpled" in the chair and alone. Two separate employees walked passed her and didn't pay any attention to her. I don't think this is going to be an option for us.

I really enjoyed the visit at Brookdale Kingsport guided by [Removed] and meeting [Removed], the Director of this facility. The place has a comfortable, clean feel to it. The residents we spoke to during our visit seemed at home, very comfortable in their various places. Many residents were gathering in the dining room for lunch as our tour neared the end, and they seemed relaxed, looking forward to being social and sharing a meal. The dining room is nicely appointed with comfortable dining chairs and cloth tablecloths and cloth napkins and flowers on the tables. My sister and I especially loved meeting [Removed], one of the resident cats who was waiting to go into the garden. When [Removed] picked him up, this long lovely cat just draped himself across [Removed] arms. Very loving and homey feel to the whole scene. [Removed] walked us through the facility, showing us a couple of apartments, one studio and one larger one-bedroom suite. The ceilings were a nice height and the windows in both apartments were large and had nice window treatments. Each of the apartments was occupied and the furnishings were those of the residents and very beautiful and individual in taste. The outside grounds are well furnished with comfortable, shaded sitting areas and attractive plantings. So, overall, I was very favorably impressed with this community and hope that my father and his wife will attend one of the several music events scheduled in the upcoming month. I would like them to consider this place as a possible way to maintain their independence while still having the support with meals and medications and entertainment right at their fingertips. I know that they could make friends here and be comfortable and enjoy the privacy of their own apartment.

The staff here was very helpful and excited about what they had to offer. The rooms were wonderful, roomy, clean and handicapped accessible but the facility was difficult to navigate for dementia residents.