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The aides are great but not enough of them and you can wait over an hour for help, even to use the toilet. The admin staff basically 1 person besides the director and things move VERY slowly. The activity director retired and she was amazing, always tons of different things going on. Now they hired a new one but she's pretty basic so a lot of times is the same bingo and cards. Also, they haven't had a driver for the van to take people out for maybe a year and the van is broken.... Read more
Focus on your personal wellness, favorite hobbies, or anything your heart desires at Brookdale Gardens of Tarzana. With trained caregivers available to assist with your personal needs, you can spend your time exploring the local area or socializing on site.
Tarzana, California — a suburban neighborhood in Los Angeles — encompasses an urban feel filled with an abundance of local coffee shops and restaurants, and it’s home to the Tarzana Community Cultural Center.
At Brookdale Gardens of Tarzana, trained caregivers provide assisted living services to help residents manage medications, bathe, dress, groom, and more. Through the use of an exclusive Personalized Service System, each resident receives a personalized care plan. All care plans are flexible and updated by trained team members as needed. If your unique needs increase or decrease, the cost will also be adjusted accordingly.
If you’re concerned about safety, staff is available 24 hours a day, seven days a week to be alerted to an emergency. An emergency alert system is also used as an additional security measure to promote peace of mind. If you would like to use the fitness center, beauty/barber shop, or game room, these amenities are located on site to use at your convenience....
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Meals Provided
Outdoor Common Areas
Vegetarian
7.7
Review Score
Review Score
28 reviews7.7
Out of 10
5 star
43%
4 star
47%
3 star
0%
2 star
4%
1 star
8%
A Place for Mom has scored Brookdale Gardens of Tarzana with 7.7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Gardens of Tarzana has 28 reviews with an average "overall experience" of 4.1 out of 5.
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The aides are great but not enough of them and you can wait over an hour for help, even to use the toilet. The admin staff basically 1 person besides the director and things move VERY slowly. The activity director retired and she was amazing, always tons of different things going on. Now they hired a new one but she's pretty basic so a lot of times is the same bingo and cards. Also, they haven't had a driver for the van to take people out for maybe a year and the van is broken.
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Nice sized community with a positive vibe environment & well mannered staffs. Looks always clean and maintained. The facility respects elders rights and passion to live a wonderful life. Things might not be always available but they listen and work with residents to make improvements. I am so glad we ended up with them.
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I would highly recommend to others. My only issue is that I would like to see more activities that apply to all residents.
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I explained my mom's health needs numerous times, even to the nurse during the assessment. My brother visited my mom daily and found her pad and wheelchair pad very wet. She had also fallen out of bed of bed and not found for a while. When he brought up his concern with the staff they were very nasty and talked back at him. He was very stressed. After a week he took my mom home. He asked for a refund, management stated they needed a letter from the Dr which he got. They said it didn't have enough information and refused the refund. My mother's health has deteriorated since that visit. She had a stroke in March a week after leaving Brookdale. She was hospitalized a second time and cannot return home. My brother and I am very heartbroken and disgusted with Brookdale's handling of our situation.
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Response from Brookdale Gardens of Tarzana
June 5, 2024We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
We are very pleased with Brookdale. Mom loves it. There's always a variety of things to do. Staff and management are always friendly and helpful. The chef is excellent. We originally chose Brookdale because of our first impression when we toured it and the closeness to our home. The whole family is pleased with our decision to place mom there.
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My loved one was a resident at Brookdale Gardens of Tarzana and I would not recommend this facility to others. Food was an issue, caregiving was an issue, medication was an issue, the organization and administration were issues.
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Response from Brookdale Gardens of Tarzana
July 19, 2023We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
I toured this community. The staff seemed knowledgeable in what was offered. The layout of the apartments wasn't quite what we were looking for. It seems to be a facility for much older folks also, so not the best fit for my loved one.
The staff at Brookdale Gardens Tarzana treats the residents with kindness and respect. It's a smaller community where residents are treated more as individuals than they are at larger places we've looked at. Probably one of the most important things is that the dining is excellent. They have a chef who caters meals toward the residents' likes and is also a very kind person. Basically it's a place where we feel our mother is treated with kindness all around.
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Our first impression of Brookdale was that it completely changed our idea on what assisted living looked like. It has a very homey atmosphere, it did not feel like a "facility" or "nursing home." It is bright clean, modern and very welcoming. We just so happened to stumble upon this community after others that we were recommended and we liked the smallness of it, it is closer in location and the staff turnover rate is very low. It was a great find.
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We are beyond excited to have our mother at The Gardens. The facility is clean and fully renovated. The staff is extremely friendly, well prepared and organized. Making the transition was a breeze. My mother felt so welcomed. We hope to be a member of the community for many, many years!
I distinctly remember the first conversation I had with [name removed] of Brookdale Gardens of Tarzana. I was in a panic. I explained to [name removed] that we were no longer able to properly care for my mother, [name removed], 88 years old, and I didn't know what to do. The thought of dropping my mother off at a "nursing home" seemed sad and cruel, but she quickly explained to me why BGT was not a nursing home. She very quickly talked me off the ledge and gave me a very detailed and accurate description of BGT that made me realize I wasn't alone and she was there to help, so I made arrangements for a tour for the next day. I had already toured 5-6 other facilities and while they were just okay, I wasn't feeling at peace with any of them. When I got to BGT and met [name removed], she immediately put me at ease and gave me a complete tour of the facility. She then took the time to answer all of my many questions, not only about Brookdale, but also about the complete process of transitioning my mother to assisted living. She asked about my mother's favorite food and her hobbies and many other questions about who my mother is. This al helped tremendously. [name removed] was able to answer EVERY question I had accurately and thoughtfully, as well as give me so much more information that I didn't know or had thought about. She did this all with kindness and understanding. [Name removed] suggested that I bring my mother over for a tour so I followed that advice. She arranged for Chef [name removed] to prepare my mother's favorite Italian meal, eggplant parmesan, as well as for her to have lunch with several ambassadors. This was a tremendous success and went a very long way towards putting my mother's mind at ease. . . as well as my own. The move in process was fairly painless. [Name removed] and the rest of the staff helped us with all the information we needed as well as all the information we didn't know we needed. Mom has now been living at Brookdale for about 6 weeks and the transition has been very smooth in every way. She's made friends there and has been enjoying some of the activities. She's told me on many occasions, "Everyone's so nice here. They take good care of me." That's all I need to hear.
I distinctly remember the first conversation I had with [name removed] of Brookdale Gardens of Tarzana. I was in a panic. I explained to [name removed] that we were no longer able to properly care for my mother, [name removed], 88 years old, and I didn't know what to do. The thought of dropping my mother off at a "nursing home" seemed sad and cruel, but she quickly explained to me why BGT was not a nursing home. She very quickly talked me off the ledge and gave me a very detailed and accurate description of BGT that made me realize I wasn't alone and she was there to help, so I made arrangements for a tour for the next day. I had already toured 5-6 other facilities and while they were just okay, I wasn't feeling at peace with any of them. When I got to BGT and met [name removed], she immediately put me at ease and gave me a complete tour of the facility. She then took the time to answer all of my many questions, not only about Brookdale, but also about the complete process of transitioning my mother to assisted living. She asked about my mother's favorite food and her hobbies and many other questions about who my mother is. This all helped tremendously. [name removed] was able to answer EVERY question I had accurately and thoughtfully, as well as give me so much more information that I didn't know or had thought about. She did this all with kindness and understanding. [name removed] suggested that I bring my mother over for a tour so I followed that advice. She arranged for Chef [Name removed] to prepare my mother's favorite Italian meal, eggplant parmesan, as well as for her to have lunch with several ambassadors. This was a tremendous success and went a very long way towards putting my mother's mind at ease...as well as my own. The move in process was fairly painless. [name removed] and the rest of the staff helped us with all the information we needed as well as all the information we didn't know we needed. Mom has now been living at Brookdale for about 6 weeks and the transition has been very smooth in every way. She's made friends there and has been enjoying some of the activities. She's told me on many occasions, "Everyone's so nice here. They take good care of me." That's all I need to hear.
Rating questions answered above.
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From what we can see the community is kept clean, our loved one is happy there and she is being well taken care of. She really likes the food, which is important. In the last couple of months they have allowed more activities, they are doing the best they can to keep the residents busy.
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Mom visited amd thought dinning room was beautiful but had some other concerns that she was unable to clearly articulate other than it being expensive
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Guide was calming and presented her community well. She demonstrated to me that she cared. The facility was well lighted and the residents expressed happiness at being there/
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no pendant, rooms are only studios, no good outdoor space, no ramp to get into the building, no roll up sinks, small older building with no where to walk outside, no outdoor dining, food the same as others, no caregivers to go on outings, would not give me the their admissions agreement, did not see any caregivers while I was there, just spoke to the supervisor
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Brookdale South Tarzana was a very nice and clean community. It is a smaller community and everything seemed to be well organized and run very smoothly. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community based on my parents being able to transition into memory care.
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I have no complaints about the care my mother has been receiving at this community. The housekeeping does a great job at keeping her bedroom nicely maintained as well as the rest of the building. The staff have been very friendly and are always attentive to her needs. I overall have been very pleased with everything this place has offered her and would highly recommend it.
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Love Matan, confident this is the right place for Dad.
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See what the neighborhood has to offer and what’s nearby:
Brookdale Gardens of Tarzana offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Brookdale Gardens of Tarzana 7.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (818) 342-0003 to reach a resident at Brookdale Gardens of Tarzana.
To reach a resident at Brookdale Gardens of Tarzana call: (818) 342-0003
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.