Brookdale Gardens at Westlake

Staff is very friendly and remember each resident They are also a dog friendly facility! I highly recommend Brookdale Gardens a Westlake.

We picked this community because of the reputation, location, and prior experience at a different location for a different patient.

When it comes to the friendliness of the actual staff they get a 4, but for the agency staff they receive a 3. Staffing has been a huge issue. We would maybe recommend this community to other families, my mom wants to look at other facilities.

UNDERSTAFFED, INADEQUATE CARE FOR RESIDENTS, NOT VERY CLEANED,BIG TURNOVER OF STAFFING, RUNS OUT OF FOOD AT THE SECOND SITTING. NO ACTIVITIES. YOU NEED TO WAIT OVER 35 MINUTES FOR STAFF TO ARRIVE INTO THE ROOM.

I was in a situation needing to locate a facility immediately for my mother. Brookdale was very caring, willing to work with me, and facilitated all necessary items to expedite the admission of my mother. She is now in a one-level apartment with a living room, 1-BR, bath, and kitchen with furnished appliances. They provide all of the needs for my mother: cleaning, laundry, cooking, and even taking care of her medications, while making her feel she is living independently. This has been a godsend for my mother and my family.

Everything went smoothly. No complaints. One important thing- at move in, the staff were present to greet my mother- that helped to get over the anxiety of the move in. I would recommend Brookdale Gardens at Westlake to others.

Our family is very grateful to the wonderful staff and residents of Westlake Gardens. Our first contact was with Kim, who was so kind and friendly. Rebecca was the second person who continued the streak of the most kind and caring people we have met. I could list everyone we have come in contact with during the past 3 month as being so genuinely good people. When we needed an urgent place for my parents to live while we repair their home, Westlake garden’s staff went above and beyond to make it happen and to make it happen without any added stress to a very stressful situation. The receptionists are so friendly and immediately called us by name. The dining staff help my parents fill out their menus and are attentive to their preferences! The maintenance, housekeeping and laundry helpers are fabulous. They come when they are called and treat my parents with kindness and compassion. Finally, the residents welcomed them with the warmth of old friends! Well done Westlake Gardens!

This place has been wonderful for my mom. The aides, nurses and staff have been welcoming, loving and wonderful. I would recommend this place to anyone. The faxility is always clean and they help to get your loved ones engaged in many activities.

When it comes to the meals and dining my mom says while it's go there a lot of the same food. For the activities, there are planned activities every day of the week. Based on the experience we have had so far, we would recommend this community to other families

It is a good place. Staff is very caring and my parent is doing well there. There are lots of activities. We picked this community because it was the set up of apartment, cost, activities and proximity to me.

My husband and I have lived here for over two years. We find the staff and residents very congenial. Though the staff may be stressed out and working very hard, everyone puts on a happy face for the residents in their care. There are many activities afforded the residents and they are free to form small clubs of their own, i.e. book club, puzzle club, walking club, etc. Their are many entertainers from the outside who visit throughout the month to give a variety of music and thought-provoking presentations. The dining room provides balanced and tasty meals with a good variety and choices of standard fare if a resident doesn't like the entrees prepared at a meal.

I was happy when our family finally selected Brookdale Gardens for my mom. It was hard because she was coming from Skilled Nursing. We took 2 days visiting 5 places and really liked meeting with Kimberly Fuller.she talked directly to our mom and also very open and honest with our family. It turned out to be the best decision for our family. Thank you.

Our mom needed a place to go after a stay in Skilled Nursing. After visiting 5 places we settled on Brookdale Gardens. We are grateful we did. Mom enjoyed those who took care of her. She also participated in many activities. When the end was near Hospice was able to come in the facility and she did not have to leave for a Hospice Care place. We appreciated the care she received. This smaller facility is just what was needed for her care.

What an amazing place. They care so deeply for their residents. It's truly the best decision we made. Their staff, their food and the beautiful way they maintain the grounds make us so thrilled to be a part of the Brookdale family!!

This is a quality, friendly and well staff community. My relative is very happy living here. The communication with the staff is excellent. The residents receive 3 meals a day and a small snack in the evening as well. The activities offered at this community are bingo, exercise activities, field trips, live entertainment for the residents, happy hours, and so much more.

It's a relief to know my mom is in safe, reliable hands. The management and staff at Brookdale are friendly, accommodating, and responsive. If you're considering a community for your love one, I would highly recommend Brookdale.

I had a great phone call discussion about the community first and that led to a fantastic virtual tour. More family and my father toured in person and everyone liked it. Al facilities are expensive but this one feel manageable. Pleased so far.

The Brookdale Gardens community is very clean and the staff members are very friendly, but sometimes there is a delay in services or when our loved one pushes their button for assistance. Also sometimes the communication is lacking. However we would recommend this community to others, they absolutely love the meals and dining service they said the food is excellent with full complete meals and different choices. They also have plenty of activities available for the residents.